Hotel berhampiran Hillary Trail (Section 4), Auckland

The outlook is beautiful, the room was lovely and clean. However, unfortunately we got the room next to the kitchen and it was very noisy, not well insulated at all. The kitchen is fantastic and very well equipped. The guy who booked us in was lovely. The only issue we had was that the owner charges 4% surcharge for using a card to pay which is a total rip off, especially when the payment is processed on line by them. The banks do not charge 4%.

On arrival we were advised that reception had closed although it had only just gone 5:40pm, however after some effort they managed to check us in. We were also advised on the check in form that they could only offer us dinner at 5:30 because they had a large group due in. That time had obviously passed and after some debate they conceded to offer us dinner as long as we could go in between 6-6:30. Dinner when we had it was mediocre and over priced. Having been travelling for some weeks , we felt that they abused their customers by over charging because they knew we had little alternative if we wanted to eat. On getting to the room, whilst large, the covers to the bed were stained. There were cobwebs throughout the accommodation and the place was dirty in general. Also worryingly the electric fuse box was ajar because it was not fitted correctly around the fuses. The room felt like going back to the 1970s and the windows were not fitted properly so drafts could be felt coming into the room. Generally the room smelled damp. The picture on their trip advisor page must have been taken some time ago as whilst this looks like how the room could have been, it no longer looks like that now. Again the bathroom was large but the tiles were coming off the wall and some were missing altogether. The next morning we had already been told we could not have breakfast until 9am because of the large party. When we went to breakfast the party was still there and the buffet was empty apart from a few scraps. We asked if they planned to replenish it but whilst they suggested they would, this did not happen. We were offered a cooked breakfast but even that was poorly cooked with the eggs virtually fried so hard that they may as well have been hard boiled. The only redeeming feature of this place is that the views over Auckland and beyond are stunning.

It was a pleasant stay at the SkyCity Hotel. We love it there. We will definitely book again when we get to visit New Zealand. We highly recommend! Perfect location and walking distance to everything!

Busy hotel and a base hotel for China aircrew. Room size is decent and bed is comfortable. Daily housekeeping seemed to be a little slow probably because of high occupancy. Nice restaurants within the hotel. It be good if they can vary the breakfast spread, spread is the same everyday during my stay. Filtered coffee offered at breakfast. If you want something else like flat white, extra charges apply and extra charge for milk.

Nice clean n good hotel rooms The checkin and checkout was super smooth Would recommend this hotel to anyone who is staying in Auckland for sure.. didnt try their food services though would have loved to.. maybe next time

Pros: the hostel is located in the city center. U can find a plenty of restaurants around u, only 2 mins walk to the grocery, skytowner & aa centre… Besides, the price of living is really friendly. Cons: to be honey, the bed linen is little bit dirty, the water pressure of showerhead does not perform well. The fridges have not enough space to storage stuffs for all customers.

Respectable Hotel, though now quite aged in look and design, needs a significant do over to regain what might have in the classier past. If you are looking for a good example of a hotel ‘ringing it in then this would be it. The hotel has absolutely no life, and now that I’ve found pod style hotels, which are much more welcoming, warm and receptive compared to this hotel I believe it is on borrowed time! Pods clearly better option than this hotel!

Fabulous location and loved the view of the sky tower right outside our window. The service was impeccable and the team were very helpful and accommodating. Comfy beds and great spot to leave the car and explore the sights of Queen street and viaduct.