Oncenos Travel and Tours Agency
22 Jun 2023
Stayed for 4 days and by far it is a good location near cbd, breakfast is good. Just the day I checked out I have asked a courtesy to print my iterinary and theres a girl in reception who is very very rude saying " NO " to a customer,
As a suggestion, they sould put atleast one public computer and printer in the lobby, if they have issue with privacy, please be advise its is common for a traveler to have this kind of demand as we arent familiar with the place to find printers! To make your customer stay convienent please if theres a safest way you can help customer with other amenities that make sense like printing, we are travellers and its one of the requirement in the airport,
As a suggestion to the management,
Kudos to those two gentlemen in reception who help me with printings- Thank You, They are those kind of personel needs to keep! And deserve a raise.
It happens June 22 2023 around 8:40am.
This is nothing personal I just felt offended with the girl receptionist approached! I asked her many times if she is raising her voice, 2x and asked if she is mad.
The rest of my stay was quite and comfortable.
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