JW Marriott Auckland

Ulasan JW Marriott Auckland

JW Marriott Auckland

22-26 Albert Street, Auckland Central, Auckland, Auckland Region, 1010, New ZealandLihat Butiran Hotel
JW Marriott Auckland
JW Marriott AucklandJW Marriott AucklandJW Marriott Auckland
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.1/5
Sangat Baik
130 ulasan
Ulasan yang disahkan
Persekitaran4.3
Kemudahan4.0
Perkhidmatan4.1
Kebersihan4.3
Tapis mengikut:
Atur mengikut:
Semua ulasan(130)
Ulasan positif(119)
Ulasan dengan gambar/video(25)
Penginapan yang hebat!(24)
Bilik yang hebat(22)
Kakitangan yang mesra(22)
Bersih dan kemas(14)
Terletak di pusat bandar(11)
Mudah untuk pergi membeli-belah(10)
Terlalu bising(6)
Ulasan kurang baik(11)
Pengguna Tetamu
Bilik Deluxe, Two Doubles
Menginap pada Dis 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 30 Jan 2025
Beautiful clean friendly staff  So luxurious  Beautiful pool and spa  Highly recommended
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest User, Thank you for reviewing your stay experience with us at the JW Marriott Auckland. We are glad to hear that you had a lovely time here. Your compliments for our team have been acknowledged and we very much look forward to welcoming you back to JW Marriott Auckland in the near future. Kind Regards, JW Marriott Auckland
Jun
Deluxe 2 Doubles Room Upper Floor
Menginap pada Sep 2024
Keluarga
21 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Jan 2025
I had a fantastic stay at this hotel! The staff was friendly, the room was clean and comfortable, and the amenities were top-notch. Loved the rooftop pool and the convenient location. Highly recommend! 🌟🏨😊
Terjemah
Jawapan daripada Pihak Penginapan: Dear Jun,Thank you for reviewing your stay experience with us at the JW Marriott Auckland. We are glad to hear that you had a lovely time here. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. Kind Regards, JW Marriott Auckland
Pengguna Tetamu
Bilik Katil King Size Deluxe Tingkat Atas
Menginap pada Sep 2024
Lain-lain
12 ulasan
2.7/5
Disiarkan pada 6 Nov 2024
Our stay at JW Marriott Auckland was unfortunately disappointing. Despite being Marriott Club members, we experienced a lack of prompt service throughout our visit. Many of the hotel facilities were under renovation, which we weren’t informed of beforehand, and there was no effort to provide any service recovery or alternative options to compensate for the limited amenities. The delays and lack of attention to detail made our stay feel far below the usual Marriott standard. For a brand known for exceptional service, we expected a much more seamless and accommodating experience. Regrettably, we left feeling undervalued as guests
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest User, Thank you for taking the time to share your feedback regarding your recent stay at JW Marriott Auckland. We sincerely apologize for the disappointing experience you encountered, especially as valued Marriott Members. We regret that the ongoing renovations and the lack of hotel facilities impacted your stay. Your comments about the delays and lack of attention to detail are concerning, and rest assured your feedback has been shared with our senior leadership team to prevent future reoccurrences. Thank you again for taking the time to share your experience and we hope to have the opportunity to welcome you back to the JW Marriott Auckland very soon. Warm Regards, Yevgeniia MykhailovaExecutive AssistantJW Marriott Auckland
Seangly69
Bilik Deluxe King
Menginap pada Ogo 2024
Solo
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Okt 2024
The dinner restaurant is so good.and seafood are so fresh .thank many time from staff .
Terjemah
Jawapan daripada Pihak Penginapan: Dear Seangly69, Thank you for reviewing your stay experience with us at the JW Marriott Auckland. We are glad to hear that you had a lovely time here especially regarding your dinner experience. Your compliments for our team have been acknowledged and we very much look forward to welcoming you back to JW Marriott Auckland in the near future. Warm Regards, Yevgeniia MykhailovaExecutive AssistantJW Marriott Auckland
Sammakhy
Bilik Katil King Size Deluxe Tingkat Atas
Menginap pada Sep 2024
Keluarga
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Okt 2024
convienient location and good and helpful staff, attentive to customer from entry.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Sammakhy,Thank you for reviewing your stay experience with us at the JW Marriott Auckland. I am thrilled to read that our location, and facilities were at your convenience making your stay even more enjoyable. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. Kind Regards, Yevgeniia MykhailovaExecutive AssistantJW Marriott Auckland
knight Kevin
Bilik Deluxe, Two Doubles
Menginap pada Nov 2023
Keluarga
7 ulasan
5.0/5
Luar Biasa
Disiarkan pada 14 Feb 2024
best hotel breakfast in new zaland，but no lounge… good location
Terjemah
Jawapan daripada Pihak Penginapan: Dear Knight Kevin, Thank you for reviewing your stay experience with us at the JW Marriott Auckland. I am thrilled to hear that you enjoyed our breakfast offerings. Please rest assured that your feedback has been shared with our senior leadership team. We are currently undergoing major renovations, which are expected to be completed by March 2025, featuring brand new rooms and facilities, so if your travels bring you back to Auckland, please feel free to reach out to me directly.Kind Regards. Yevgeniia MykhailovaJW Marriott Auckland
Mariana Gatto
Bilik Deluxe King
Menginap pada Jun 2024
Bisnes
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Jul 2024
Very nice place. ☺️ It’s simple, but in a good place of the city!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mariana Gatto, Thank you for reviewing your stay experience with us at the JW Marriott Auckland. We are glad to hear that you had a lovely time here. Your compliments and ratings have been acknowledged and we very much look forward to welcoming you back to the JW Marriott Auckland in the near future. Kind Regards, Yevgeniia MykhailovaExecutive AssistantJW Marriott Auckland
Though
Bilik Deluxe King
Menginap pada Jul 2023
Solo
1 ulasan
3.2/5
Disiarkan pada 5 Sep 2023
The old hotel has noise from the side room noise. The staff are not friendly. Should not come to rest at all
Terjemah
busitrips
Bilik Deluxe King
Menginap pada Jan 2024
Keluarga
4 ulasan
4.5/5
Hebat
Disiarkan pada 25 Feb 2024
As it is located in CBD, it gets noisy at night. I could hear the noises from outsiide during weekends which was quite annoying. Other than that, above average marriot hotel.
Terjemah
Jawapan daripada Pihak Penginapan: Dear busitrips, Thank you for your feedback. We apologize for the noise disturbances you experienced during your stay. Being in the CBD, it can get lively, especially on weekends. However, rest assured your feedback will be passed on to our senior leadership team for further follow up. We appreciate your understanding and are glad to read you had a lovely time here. Your ratings have also been acknowledged and we very much look forward to welcoming you back to JW Marriott Auckland in the near future. Kind Regards, Yevgeniia MykhailovaJW Marriott Auckland
Pengguna Tetamu
Bilik Deluxe, Two Doubles
Menginap pada Jul 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 8 Ogo 2024
Everthing ir perfect!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest User, Thank you for taking the time to review your stay experience with us and glad to hear we have exceeded your guest expectations. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know.Kind Regards, Yevgeniia MykhailovaExecutive AssistantJW Marriott Auckland
PIT SHING
Bilik Deluxe King
Menginap pada Mei 2023
Bisnes
56 ulasan
5.0/5
Luar Biasa
Disiarkan pada 3 Jun 2023
Windows are surrounded by other buildings with no views. Good to business stays as it is easy to access anywhere in CBD.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Pit,Thank you for taking the time to review your stay experience with us.We appreciate your input and feedbacks. Please let our reservation team knows when you next book with us if you prefer seaviews on the windows as we are located in the heart of Auckland Central we will assist to meet with your expectations as much as possible. We hope to welcome you back soon in the future.Kind regards,JW Marriott Auckland
kwonchul shim
Bilik Deluxe, Two Doubles
Menginap pada Jan 2024
Keluarga
4 ulasan
4.5/5
Hebat
Disiarkan pada 6 Feb 2024
Good location and clean
Terjemah
Jawapan daripada Pihak Penginapan: Dear Kwonchul shim, Thank you for reviewing your stay experience with us at the JW Marriott Auckland. We are glad to hear that you had a lovely time here. We hope to welcome you back in the near future at JW Marriott Auckland. If there's anything you would like to share, please do not hesitate to let us know. Warm Regards, Yevgeniia MykhailovaJW Marriott Auckland
SEHYEON
Bilik Deluxe King
Menginap pada Sep 2023
Solo
11 ulasan
4.5/5
Hebat
Disiarkan pada 3 Dis 2023
Good location. Excellent service.
Terjemah
Jawapan daripada Pihak Penginapan: Dear SEHYEON, Thank you for reviewing your stay experience with us at the JW Marriott Auckland. We are glad to hear that you had a lovely time here. Your compliments for our team have been acknowledged and we very much look forward to welcoming you back to JW Marriott Auckland in the near future. Kind Regards, JW Marriott Auckland
Pengguna Tetamu
Bilik Deluxe King
Menginap pada Jan 2025
Melancong bersama rakan
17 ulasan
4.8/5
Menakjubkan
Disiarkan pada 16 Feb 2025
入住時，前台工作人員操作慢，而且神奇的是，還沒拿到房卡，行李車就送到了房間。（關鍵是我們2個房間，行李要分開呀，而且護照銀行卡的背包也一併送上去了。。）好心的被折騰出了我問題。 早餐非常贊，熱食水果麪包堅果飲品都在線。唯一槽點：人多，工作人員忙不過來，點了咖啡吃完了也沒送到。給小姐姐看圖説話，點了蛋白雞蛋餅，小姐姐還重複了“egg white”，最後上來的是“egg yellow”。也有點醉。 但是整體還是很讚的，房間空間大些，乾淨度挺好。酒店走廊提供純凈水，可以接。
Terjemah
LisiyuanJenny
Bilik Katil King Size Deluxe Tingkat Atas
Menginap pada Okt 2024
Pasangan
7 ulasan
3.7/5
Disiarkan pada 18 Nov 2024
是中規中矩的五星級酒店，沒有驚艷．停車要收60紐幣，離開把保温杯落在房間了，打電話回去問説沒有，這樣的服務有點失望
Terjemah
Jawapan daripada Pihak Penginapan: Dear LisiyuanJenny, Thank you for your feedback. We’re sorry to hear that your experience didn’t fully meet your expectations. Your comments are important to us, and we will address these concerns with our team to improve our service. We hope to have the opportunity to welcome back to the JW Marriott Auckland very soon. Kind Regards, JW Marriott Auckland