Hotel Mesra Haiwan Peliharaan di Augsburg

This is a strange property. Location is close to the city center. Parking is behind the hotel and very inconvenient. Breakfast is not included and the cost is $15 Euros. Don't pay it. You are in walking distance from a bakery, a Starbucks, and a McDonalds all where you can get breakfast for half that. The rooms are huge - almost too big for the configuration. Room is spacious, but the bathroom is tiny. Shag carpet which is an interesting choice for a hotel. Rooms are clean. Towels, etc outside the bathroom because the bathrooms have zero storage or counter space. Hotel staff is not particularly welcoming. You definitely feel like you're in the principal's office. Rigid is the word I would use to describe the experience. It wasn't a terrible experience, but probably would try something different if I'm in the area again.

What the Hollyday in Express hotel Augsburg in Germany does to customers is unacceptable and subject to legal action for false advertising. the hotel sells rooms with air conditioning and turns off the air in the hotel. I want my money back. the hotel has no right to say how I want to sleep if it has put the room on sale with air conditioning. First, the attendant on the first night (02/10/23) said they were turning it off because it was winter (which is unbearably hot). later, the attendant said that I should change hotels before checking in when I found that there was no air. the other attendant, tonight (03/10/23) said that the hotel had a list of rooms where the air conditioning worked and another list of rooms that didn't work and had the outrageous to send me to two rooms where the system turns on but doesn’t worth at all. the truth is that the hotel wants to save money over the customer with false advertising. I want my money back, I'm outraged, because I slept very badly and I would never stay in a hotel without air conditioning without being fully aware of it. I doubt that in Six Senses, which is part of the same group as Holliday Inn the air is turned off at some point. The manager is in completely silence. I expect the total refund of the expenses of the reservation.

Sehr freundliches Personal, gute Zimmer-, Bad- und Hotelausstattung und mit Balkon. Trotz der guten Bubstanz, hier und da im Zimmer etwas renovierungsbedürftig (zB herausstehende Schraube an der Baddecke). Auch leider kein Hoteleigener Parkplatz. Trotzdem empfehlenswert.

The hotel is very well located for the city centre sights. The room was very comfortable and the staff were friendly and most helpful. Dinner was delicious - we tried the Menu Gastronomique - and would recommend it. Maitre D in the restaurant was most impressive.The hotel is smart modern and feels up market. Parking is secure and just behind the hotel.

Im Oktober 2023 habe ich im Rahmen einer Geschäftsreise im Art Hotel Ana im Augsburger Vorort Haunstetten übernachtet. Ich werde es vermutlich nicht noch einmal tun. Wird die Rezeption dem hochtrabenden Namen ”Art Hotel” vielleicht noch gerecht, so verlässt einen die Kunst spätestens dann, wenn man den Aufzug betritt. Denn ab hier wird es ziemlich schäbig. Enge Flure mit einem ranzigen Teppichboden und ein Zimmer im 3. Stock, das man mit seinen gefühlten 8 qm wohl eher als Dachkammer bezeichnen würde. Bei Außentemperaturen im niederen einstelligen Bereich war das Zimmer auch noch praktisch unbeheizt, denn dem Heizkörper waren alle Drehungen am Thermostat sehr egal und die Klimaanlage blies nur kalt. Als Abhilfe hat man mir die Miniaturausgabe eines Heizlüfters ins Zimmer gestellt, der seiner Aufgabe allerdings nicht gewachsen war. Zur Krönung gab's dann noch eine ziemlich durchgelegene Matratze im Bett. Alles zusammen für über 200 € pro Nacht. Ohne Frühstück wohlgemerkt. Wie sich das abgewohnte Vorstadthotel seine vier Sterne erschlichen hat, bleibt ungeklärt (ein nachträglicher Check der Plakette ergibt: die Klassifizierung ist 2020 abgelaufen).

Rezeptionist bei check-in für Gruppe überfordert und arbeitete im Zeitlupen Tempo. Check-out ging flott und emotionslos. Zimmer ok, allerdings reinigt Zimmer-Service gebrauchte Gläser nicht. Restaurant kann man nutzen, wenn man keine größeren Ansprüche hat. Frühstück aufs nötigste reduziert - häufiger Nachfragen notwendig, wenn etwas aus ist. Das Hotel an sich ähnelt einem Museum...alles wild durcheinander. Kein stylisches System erkennbar - sehr überladen. Wellness habe ich nicht genutzt - Bademantel in Kindergröße. Super hingegen Parkmöglichkeit vor dem Haus und Anbindung an die Strassenbahn vor der Tür (ca. 20 min in die Innenstadt) sowie die Autobahn. Discounter um die Ecke.

Alles war so wie in der Anzeige abgebildet und das Personal war sehr zuvorkommend. Ich kann das Hotel nur wärmstens empfehlen.

Hotel located about 4km from Augsburg City centre. The hotel rent free bikes, which we made the most of during our stay, as there is a beautiful river and miles of forest covered park to cycle around. We also used the bikes to go to the city centre as the tram wasn't operating. Free ample parking. Fantastic breakfast. Free ice cream. Room was large and had a fridge and kettle. Slightly older decor, but nice bathroom. My only criticism is, there is a musty smell, but no idea where this is coming from as everywhere is spotlessly clean. The reception staff spoke English and were helpful and friendly. And the restaurant staff were excellent too. Thanks for a lovely weekend. Would recommend.

Hotel non troppo grande molto accogliente. Il personale dell’albergo (anche se presente solamente durante il giorno) è molto cordiale e disponibile. Colazione a buffet molto buona e abbastanza assortita. Camera spaziosa e letti comodi. Alcuni dettagli di usura potrebbero essere sistemati semplicemente con una mano di vernice ma la pulizia è impeccabile. L'hotel ha a disposizione solo 4 parcheggi anche se nella via si trova eventualmente dove parcheggiare 'auto.

Excellent location, just outside the main train station and walking distance to the Konigsplatz from where where most of the city is accessible through trams and buses. Checked in was quick, room was ok, though a small bathroom but fully functional with a heater of its own. Linen is changed once every four days as a routine. Breakfast was ok, covers most of the usual stuff. In all, a nice and convenient place to stay if you would be out most of the day.