Hotel Romantic di Shaanxi, China

Had an amazing stay. This hotel has an exceptional location which was an absolute lifesaver, its directly next to a metro train station, a great variety of stores and a mall right nearby, and it is in perfect view of the Bell Tower. My room was amazing and clean, the only downside was that I could hear my loud neighbours through the wall quite a lot. The reception staff were helpful and patient with translations, really nice lobby area. Furthermore there is a really efficient bus service to the Terracotta Warriors right downstairs. Would definitely recommend!

The hotel is very good and conveniently located near many attractions, making it easy to explore the area. The room was comfortable and the overall environment was pleasant. What made the stay even better was the excellent service from the staff. In particular, Jason provided outstanding support and service throughout my stay. He was very helpful, friendly, and always ready to assist whenever needed. His professionalism and warm attitude truly made a great impression. Overall, I had a very enjoyable stay and would definitely recommend this hotel to others.

This hotel is worth my every cent! First, my room is proper size for 3 adults and beds are so comfortable. Second, the breakfast buffet is top! The hotel has both cold and hot noodle, rice, bread and salad bar. Third, they do the daily cleaning and replace everything everyday! Towels, bottle of water and slipper. Fourth, they provide cute afternoon tea for us (even though we only went there once due to our tight schedule). On top of everything, the service mind. Everyone, receptionist, chef, housekeeper, tried to accomodate us as much as they can eventhough I dont speak Chinese. Overall, 100000/10 👍🏻👍🏻👍🏻

Fantastic stay. We are non Chinese speakers from Australia and the staff were extremely welcoming, helpful and attentive. They were accommodating with all meals and helped us with using *******. Rooms were new, clean and had a nice fragrance (le labo). Will definitely stay again when visiting Xi'An.

it was a bit difficult to find but with the help of the pictures you can find the entry and then you have to walk a bit and then you will find the reception, which has 24 hour front desk which is a huge bonus. Staff was really nice and checked me in quickly and you had a lot of amenities that you can use such as towels or slippers for free. This was one of the comfiest beds that I ever experienced during my trip in China. I would recommend this place if you’re planning to stay in Xian for little money.

Nanfeng Hotel (also known as Maple Grove Hotel) is a good choice and good value hotel. The hotel is located at No. 18 West Bangzishi Street, Lianhu District, which is near the ancient wall but in the residential area. There are supermarkets, hair-dresser, groceries, coffee shops, either next to or opposite the hotel. It is also conveniently located about 10-15 minutes work from the Drum Tower and Muslim Quarters. The staff at Nanfeng Hotel are very attentive and pro-active. Communications with the hotel staff begin before arriving in Xian via WeChat. With WeChat, we arranged for airport pickup and it came punctually with a luxurious 7-seater MPV. The transfer took about 40 minutes. When we arrived at 10:00 am, the hotel room was already ready. Check-in was fast and fuss-free. No hotel deposit was required. Both hotel room and bathroom are decent size and the beds are comfortable. Hotel staff showed genuine concerns and had asked if we needed anything else. Our package includes breakfast which were Chinese buffet but with western coffee. Breakfast is from 7:00 am to 10:00 am. Food was continuously replenished. There are free self-service laundry facility and free use of gym, both located on the 2nd floor. We understand that there is parking facilities but we did not use it. The Metro Station (Line 6, Exit C) is about 5 to 7 minutes walk from the hotel. As our flight is at night, the hotel staff was kind enough to offer free late check-out. The hotel also provided airport transfer at 9:00 pm in a Xpeng saloon, which was a pleasant surprise and comfortable ride.

Great location near grand tang mall and golden pagoda. Staff are helpful and friendly and willing to assist as per my request required. Room is clean. Definitely recommend.

First time staying at a Hampton by Hilton chain but I have to admit that I am quite pleased. We got three deluxe Queen rooms. Things that I was very impressed with: 1) The available washer and dryer in the hotel which was free to use for all guests. 2) How accommodating and warm everyone was. From the check in staff, to the housekeepers, and even the security. Granted language was a barrier but they were always trying their best to make you feel at ease. 3) Robot delivering food to you when you order food delivery on *******. Impressive! 4) Stunning view of the Xi’an wall especially if you get the room with this view. Things that i think could improve, 1) the room’s toilet has a mild stench which could have been cleaned more thoroughly. It was really mild and something that could be overlooked during my stay. I do have to admit that I should have said something about it to the hotel but somehow never got the chance to do so. 2) the breakfast spread was okay, but somethings could be better. For example the pastry and cakes needs to be improved and it would be nice if there were a litte more variety each day. All said, it was still acceptable especially for the price we paid for the rooms.

A very warm, welcoming and comfortable stay for a family of three. The room was a unique experience. Laundry was self service and free which gives it a homely vibe. We have a baby so that had a stroller available which we kept for the duration of stay. Both the receptionist spoke very good English, which made things much easier. The room was very spacious with good amenities, they even had a bidet installed in the washroom which is a great convenience for foreign travelers. Overall a memorable stay and commendable effort by the staff to make it as comfortable as possible.

A beautifully designed hotel, run by a friendly, attentive and professional team and staff, haven't had such a lovely accommodation for a very long time! Grand entrance once you stepped in, the centre is a well curated garden housing some ducks and two peacocks. Room is spacious with comfortable bed, electric curtains, instant hot water on the shower, plenty of charging points and a variety of pillows dedicated to a good night sleep. Staff even helped us to order food delivery as our app doesn't work that evening. Breakfast variety is great, from local delicacies to western offerings. Wasn't bored throughout the four day stay, even wish for a longer stay if i could.