GGuest UserLocation and Environment: The hotel boasts an excellent location near the Giant Wild Goose Pagoda, offering convenient access to the Shaanxi History Museum, Datang Everbright City, and Joy City. Despite the bustling area around the Pagoda, the hotel maintains a tranquil atmosphere. Upon entering the lobby, you're greeted by a thoughtful ambiance featuring birdsong and fragrant flowers.
Facilities: As one of Xi'an's top hotels, I have a few suggestions regarding the facilities. Firstly, the gym and meeting room are combined, and the layout could be optimized. The gym equipment is quite basic (perhaps not many people use it), and if you choose to work overtime in the meeting room, there are no power outlets for charging devices. While it's good to have both, they both feel a bit underutilized. Secondly, the hairdryer is incredibly loud; my ears were ringing by the time my hair was dry. While a Dyson isn't a must, a Laifen would be a welcome upgrade. Thirdly, regarding the washbasin, since this area is soft-separated from the bed, consideration should be given to preventing excessive splashing during normal use. The basin is too shallow and splashes a lot; I highly recommend replacing it if future upgrades are planned. Fourthly, I suggest providing two pairs of slippers in the shower room for added convenience, especially considering the risk of older guests slipping. On a positive note, I appreciate that small signs outlining the available facilities are displayed in the check-in area; it's concise and commendable!
Service: The staff are very enthusiastic, and I find the people of Xi'an to be incredibly warm. My suggestion is for the hotel to proactively remind or reserve afternoon tea and evening soup for guests, perhaps with a call. For instance, I only discovered these services on my second day. In contrast, the Huagong Yutang Hotel, where I stayed the night before, specifically delivered these items to my room. There's room for improvement in this area.
Breakfast: The breakfast chef's skills are impressive, and there's a good selection of local specialties like Roujiamo (Chinese hamburger) and Liangpi (cold noodles). The thoughtful mix of Chinese and Western dishes ensures that even latecomers won't miss out. The aunties at the breakfast buffet even thoughtfully suggested packing some pastries for the children.
Overall, I'm very satisfied. I especially commend the soaking pool; the water temperature and flow control are excellent, so you don't have to fill it ages in advance, and bath salts are provided. My suggestion is to offer a fruit plate (delivered to the room) based on the room type, which would enhance the overall experience. In summary, both my parents and child were pleased, and we'll definitely stay here again!
Tunjuk Lagi