Hotel Romantic di Shaanxi, China

Traveling to Xi'an, I had my eye on this hotel before I arrived, and the reviews looked great. It definitely met my expectations! You can even see the Bell Tower from the room, and I was lucky enough to be there during a snowfall – Xi'an transformed into Chang'an, 'a snowy Chang'an, half-dreaming in the human world.' The staff's service was impeccable, practically fulfilling every request. The facilities are comprehensive, and Chang'an is wonderful. Next time I'm here, I'll definitely stay again to experience the beauty of Chang'an.

This hotel is located right in the heart of Xi'an, super close to many attractions, especially the Bell Tower – just a 5-minute walk! There's also a subway station right outside. The front desk staff, especially one lovely lady, was incredibly warm and helpful; she even arranged a late check-out for us and gave us a souvenir. The afternoon tea and breakfast were both excellent. Plus, the laundry room and gym are open 24/7, which is a huge bonus. Highly recommend! I'll definitely be back.

The hotel's location is excellent. It's directly accessible from Exit B of Longshouyuan Station on Metro Line 2, making it super convenient to get to scenic spots and shopping malls. The hotel service is exceptionally thoughtful; they called two days before check-in to ask about our needs, added us on WeChat to share important information and travel tips, and were always ready to help. The hotel itself is very spacious and bright, and the cleaning staff were always prompt and provided excellent, enthusiastic service. After checking in, the guest relations team continued to assist us via WeChat, which made our trip relaxing and enjoyable. Our time was short this trip, but I'll definitely choose to stay here again next time I'm in Xi'an. The experience was fantastic!

The hotel is beautiful, clean, and reasonably priced. The location is very convenient for traveling, close to convenience stores and restaurants. You can walk around and explore. The staff can speak English. The rooms and cafe are beautifully decorated. There are a few minor shortcomings.The room isn't soundproof. If people in the next room are talking or walking up and down the stairs, you can hear them quite clearly. However, if I have the chance, I would like to come back and stay here again.

The hotel's overall environment is great. It's right next to the Big Wild Goose Pagoda, Datang Everbright City, Joy City, and a snack street, making it super convenient for food, drinks, and entertainment. In the evenings, you see lots of pretty girls dressed up, and there's even the Qujiang Museum on B2 worth exploring. A really good experience!

An absolutely fantastic experience! The views were great, I felt very secure, and they showed a strong commitment to environmental protection. They even upgraded my room and allowed for a late check-out. The complimentary travel photography session was a nice touch too. After checking out, I was able to use the hotel's computer and printer. Monica and her colleagues, including the lounge staff, were incredibly supportive and continuously helped resolve any issues. Thank you! 🙏

it was a bit difficult to find but with the help of the pictures you can find the entry and then you have to walk a bit and then you will find the reception, which has 24 hour front desk which is a huge bonus. Staff was really nice and checked me in quickly and you had a lot of amenities that you can use such as towels or slippers for free. This was one of the comfiest beds that I ever experienced during my trip in China. I would recommend this place if you’re planning to stay in Xian for little money.

This stay was fantastic, definitely a full five-star rating! The hotel's location is super convenient, and it even offers free underground parking. There's an elevator straight to the lobby for check-in, and the front desk staff were incredibly welcoming. The room was spotlessly clean, the bedding was soft and comfortable, and the bathroom had a great wet/dry separation. All the toiletries were provided, and the hot water supply was very stable. The breakfast in the morning had a wide variety of options, both Western and Chinese, with fresh ingredients and good taste.

This is one of the top hotels in Xi'an, and the price has actually dropped quite a bit since it first opened, so even the Dyson hair dryers have been swapped out for Lefein ones. 😂 Check-in was a bit slow; I had to wait a long time and also pay a 2000 deposit because of the chargeable minibar. These little things were a bit off-putting. The service, however, was quite good. Items I requested were delivered quickly, and the pool was excellent with very clean changing rooms. The room itself felt a bit dated, but the layout was still very good. I booked a 'Stunning Room' hoping for a high floor with a view, but the balcony faced another building, so there was no view at all. Breakfast on the second day didn't have a huge variety, and surprisingly, there was a queue at 9 AM, which means it gets pretty crowded. Overall, it wasn't as great as I expected; it's pretty much on par with a regular hotel. It looks better at night.

On the first day of check-in, the front desk didn't inform us that due to external renovations, the room type we originally booked with the expected view couldn't be arranged. After I went back to inquire about it, the front desk staff explained the situation and helped us change rooms. However, the new room had hair on one of the beds 😂. Although the staff handled our requests promptly, the overall service didn't feel very warm or enthusiastic, which really goes against the standards expected for a hotel of this caliber. I had originally booked for three consecutive nights, but I decisively changed hotels.