Hotel Romantic di Shaanxi, China

This hotel is worth my every cent! First, my room is proper size for 3 adults and beds are so comfortable. Second, the breakfast buffet is top! The hotel has both cold and hot noodle, rice, bread and salad bar. Third, they do the daily cleaning and replace everything everyday! Towels, bottle of water and slipper. Fourth, they provide cute afternoon tea for us (even though we only went there once due to our tight schedule). On top of everything, the service mind. Everyone, receptionist, chef, housekeeper, tried to accomodate us as much as they can eventhough I dont speak Chinese. Overall, 100000/10 👍🏻👍🏻👍🏻

Good location , clean and service is good 👍🏻 Special thank you for the staff name Jason , very kind and friendly 👍🏻👍🏻definitely will come back !

It was a beautiful moment to be there. I’m a female and I was traveling alone. And it totally felt safe to be there. Most of the team that I’ve seen were female too and they were always very helping if I needed something. Location is not so far from the Center and very quiet. I had the family room and the room is very spacious, isolated(in a good way) and cozy. Many windows but warm, the bathtub and the water was very hot. Very high ceiling and it’s always the best! Sometimes it’s important to have a great hotel by yourself if you are traveling alone, it totally gives you better feeling of the city and welcoming energy. For that it was a very good price. I’ll definitely come here again if I come back to X’ian one day and I already recommended my friends to stay here. Thank you so much Yixi hotel. Happy new year!

The stay was pleasant. Facility was a bit rundown but ok for the price. The hotel is a bit hard to find since they put the Chinese name at the front of the building ( look for Chen She hotel) and go up to floor 29. The staff is really nice and helpful. I left my thermos on the HSR train and the receptionist helped me call the station to find it. Really appreciate!

The location is great, literally steps from the Bell Tower and Zhonglou subway station. I had booked a room with no windows but they upgraded me to a bigger one with windows. The hotel isn't it's own separate building, but uses a couple floors of a shared building. The lobby is on the fourth floor and I stayed on the fifth. The stairs to get into the building are a bit wonky and the elevators are really slow, but it wasn't that big of a deal. The room was clean and always well-maintained by the cleaning staff. It was also quiet, and I didn't hear noise from other rooms. I didn't use any of the amenities or eat breakfast, so I can't speak on that. I enjoyed my room and stay-- Xi'an is amazing!

Amazing hotel for families with young kids! Spacious, clean and most importantly entertaining for kids age 1 to 15!! They have Nintendo switch and small toy for the younger kids. The only downside is perhaps no window (to the light outside) which could either make you very comfortable to sleep well OR makes you sleep throughout the morning! Staff is very helpful trying go assist you via translation apps

The staff are excellent and very helpful, attentive and accommodating and really polite. All of the reception staff are amazing especially Julia who helped me a lot with many questions and helpful advice. The lobby area and breakfast was good, location is great, within city wall and easy to get places in a Didi. However, I was disappointed overall. The smell of smoke inside the room was disgusting. It would appear regularly and was coming from under the door or air vent. It seems people smoke in the corridor because there were cigarettes and ash in the bin near the lift. The soundproofing is non existent. Everytime someone in the corridor closes their door, you can hear it very loudly in your room as the door slams and isn't soft closing. You can also hear everything people in the next room are saying and doing as well as people walking in rooms above you. I'm shocked the hotel is only new in 2025 as it is in poor condition. There are paint chips everywhere, poor patch up jobs, scratches, cracked basin, cracked tiles, peeling shower handles, the door lock completely hanging off the wall, pieces of the skirting board falling off exposing crumbling wall material and mould. The corridor carpets are filthy and have an odour. I asked to change rooms after the first night, which the staff were very happy to accommodate without question and I appreciated this. Unfortunately the issues were exactly the same in the second room. None of this is the fault of the housekeeping staff who cleaned rooms exceptionally well. I can't recommend this hotel based on my experience. I can see the potential, if they rectify the issues and it would be a great hotel because the staff are wonderful and provide an excellent service.

Check-in by Rena was excellent—quick, efficient, and warmly handled. She ensured my needs were well taken care of and proactively connected me via WeChat so any requests could be addressed promptly. All staff I encountered were professional and consistently helpful. The hotel’s location is very convenient, with many dining options nearby. There was a noticeable cigarette smoke smell in the room, but the hotel promptly installed an air purifier upon request, which was appreciated. Given that this is an older property, it would be ideal if smoking and non-smoking floors could be more clearly separated. After receiving my feedback, Rena kindly arranged for a fruit platter to be sent to my room, which was a thoughtful and much-appreciated gesture. Overall, it was a pleasant stay, and I would consider returning

Lokasi sangat bagus berdekatan dengan pasar huimin/menara loceng/menara gendang/masjid besar dan zhounglou st. Cadangkan untuk mengambil exit 8 dari zhonglou st walk ke hotel. Saya mengambil susur keluar 9 atau 1, tetapi malangnya eskalator jalan tidak aktif, justeru menyukarkan saya untuk mencari hotel dengan beberapa bagasi. Kakitangan ramah dan membantu walaupun mereka mempunyai beberapa batasan dalam berbahasa Inggeris tetapi mereka cuba membantu kami. Nama hotel dalam aplikasi didi dipanggil sebagai hotel Feiman. Cadangkan hotel menambah nama bahasa Inggeris (Feiman) pada bangunan hotel dan bukannya nama aksara Cina sahaja.

Unit is pretty nice and we love it! Not huge but have everything you need and you feel at home. Staff are friendly with smiling face all time on. They prepared us with Xi’an attractions,living activities for the time staying. for visitors for food, they provide popular food store name and location. Recommend definitely!