Westotel Taverny - Paris Val-d'Oise

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Hôtel propre , chambres spacieuses et personnels au top rien à dire.

The staff at the reception do not respect the reservations and do not even try to help, they are very unwelcoming and with bad intentions The staff at the reception do not respect the reservations and do not even try to help, they are very unwelcoming and with bad intentions

What a joke this place is! The hotel is completely run for the benefit of the staff and not the customers. However, that is purely down to the management who need wholly replacing. Even the bar closes at 11pm….where in the world does that happen?! It’s Fawlty Towers with the emphasis on “faulty”!

So this is a brand new hotel which boasts 4 stars. Sadly much of the amenities have been added just to get the rating. The gym is non existent. It is a fitness room. There are no weights or weight machines at all just cardio machines. The machines are of low quality and suitable for home gym use. There are no exercise mats, no benches just cardio bikes , 2 x rowers and 3 times running machines. (No body uses these as they seem dangerous to use) further more the exercise room is stifling with heat. There is no aircon, no chilled water and even a tv with no remote so it's never been on. Very disappointed with the whole thing. The pool is covered in a plastic housing and it's like a green house. A few chairs within the greenhouse but nothing to sit outside. The bedroom are fine, but not cleaned daily as suggested. They make the bed and leave. That's it. No replacement coffee, not hoovered for days and towels changed occasionally. Breakfast is fine but the coffee not great. The bar is expensive. 10euros for a large beer. They advertise cheaper but that brand has not been available just the 10euro one so we avoid it. WiFi has been intermittent in the rooms. Plenty of car parking and it's on an industrial estate although there is a bar next door that opens daily for lunch and Friday and sat evening only.

Hôtel classe à l'excellent rapport qualité/prix. Chambre spacieuse où rien ne manque, avec une literie au top. Restaurant très correct avec mets originaux et surtout très frais. Idéalement situé, qui plus est ! Nous y retournerons, quand nous serons dans le coin !