Ulasan Aston Sentul Lake Resort & Conference Center

Jawapan daripada Pihak Penginapan: Dear Guest UserTerima kasih telah memberikan dan membagikan pengalaman Anda selama menginap di Aston Sentul Lake Resort & Conference Center.Semoga kami selalu dapat memberikan yang terbaik untuk Anda.Kami berharap Anda dan keluarga akan datang kembali dalam waktu dekat dan dapat berbagi pengalaman kembali bersama Aston Sentul Lake Resort & Conference Center.Salam Hangat,Faisal FuadFront Office Manager

Jawapan daripada Pihak Penginapan: Dear Mr. Bhudack BhaonkSalam hangat dari Aston Sentul Lake Resort & Conference CenterTerima kasih telah meluangkan waktu Anda untuk memberikan ulasan dan memberikan penilaian yang baik. Kami sangat senang mengetahui Anda puas dengan pelayanan dan fasilitas yang kami berikan.Ulasan Anda akan menjadi motivasi kami dan tim untuk terus memberikan pelayanan terbaik kepada semua tamu,Kami berharap Anda dan keluarga akan datang kembali dalam waktu dekat.Salam Hangat,Faisal FuadFront Office Manager

Jawapan daripada Pihak Penginapan: Dear Mr. Guest User Salam hangat dari Aston Sentul Lake Resort & Conference Center Terimakasih telah memberi penilaian terbaik terhadap hotel kami Aston Sentul Lake Resort & Conference Center dan terimakasih telah menginap bersama kami.Kami senang sekali mengetahui bahwa produk dan pelayanan kami sesuai dengan harapan Anda. Kami berharap Anda dan keluarga akan datang kembali dalam waktu dekat.Salam Hangat,Faisal Fuad Front Office Manager

Jawapan daripada Pihak Penginapan: Dear Mr. KL ChuaThank you for choosing Aston Sentul Lake Resort & Conference Center and taking the time to tell us your experience during your stay at Aston Sentul Lake Resort & Conference CenterIt is a pleasure for us to hear that you enjoyed our facilities, food, ambiance and the hospitality from our team.We look forward to welcome you back on your next visit.Best regards,Faisal FuadFront Office Manager

Jawapan daripada Pihak Penginapan: Dear MarioMaWarmest Greetings from Aston Sentul Lake Resort & Conference CenterWe very much appreciate your comments regarding your stay at the Aston Sentul Lake Resort & Conference Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warmest regard,Faisal FuadFront Office Manager

Jawapan daripada Pihak Penginapan: Dear Mr. ErikThank you for choosing Aston Sentul Lake Resort & Conference Center and taking the time to tell us your experience during your stay at Aston Sentul Lake Resort & Conference CenterIt is a pleasure for us to hear that you enjoyed our facilities, food, ambiance and the hospitality from our team.We look forward to welcome you back on your next visit.Best regards,Faisal FuadFront Office Manager

Jawapan daripada Pihak Penginapan: Dear Mrs. Nasriyati,Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for the inconveniences you experienced during your visit, particularly with the front office service and the room type.At Aston Sentul, we strive to provide our guests with a seamless and enjoyable experience, and it is disheartening to learn that we fell short of meeting your expectations on this occasion.Regarding the front office service, we deeply regret any lack of warmth or attentiveness you encountered during your check-in and check-out. We understand that a warm and friendly reception is essential to set the right tone for your stay. Rest assured, we will address this matter with our front office team to ensure that such issues do not occur in the future. Hospitality and genuine care for our guests are at the core of our values, and we are committed to delivering a consistently positive experience.We also apologize for the room type mix-up. It is unfortunate that you were not provided with the twin bed room as requested. We recognize the inconvenience this caused, especially after a long walk with your baby. We have shared your feedback with our reservations and front office team to reinforce the importance of ensuring accurate room assignments and timely communication with guests about any changes to their reservations.Your concerns have been taken very seriously, and we appreciate your understanding when the front office team offered assistance after the mix-up. We acknowledge that it may not have fully alleviated the frustration you experienced, and for that, we are truly sorry.We value your feedback as it helps us identify areas for improvement and provide a better experience for our guests. Please know that we are taking immediate action to address the issues raised to prevent similar incidents in the future.We sincerely hope that you will give us another opportunity to serve you better during your next visit to [Hotel Name]. If you decide to stay with us again, please reach out to our management team directly, and we will ensure that all necessary arrangements are made to make your stay a memorable and enjoyable one.Once again, we apologize for any inconvenience caused and thank you for sharing your feedback with us.Best regards,Aston Sentul Lake and Conference Center Management.

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for staying at ASTON Sentul Lake Resort & Conference Center. We do apologize for the inconvenience for the lapses of our service and facilities, we will identify these issues and find the solutions. We hope still have second chance to welcome you again in the future.Best Regards,Management ASTON Sentul Lake Resort & Conference Center