Hotel berhampiran Lagoon di Baguio

Been checking in here regularly since November for business purposes. This is actually a good hotel specially for a quick fix for a back to back meeting or a long days work. Rooms are clean and necessary sanitary protocols are intact specially being a rooms division manager and working in the industry for almost 12 years i can personally attest that they are maintaining cleanliness on their rooms... Wifi is good though you need to re log in every 5 min of down time,,, though again its good when in use... overall this hotel is really qualified for a 3-4 star review... unfortunately they hired a someone that pulls them down... a rotten apple mixed with good ones... their front office agent named “LYN” made our stay here terrible specially when shes on duty.. (We are having a pleasant stay though when shes on day off or areadly off duty) Take note that we are staying on this property for 5 or more times per month. At first meeting, she even mentioned they dont accept card transaction, as mentioned i told her that im a rooms div manager and i can see a credit card terminal, even offered to teach her how to use it. And yes!!! Its confirmed that she really doesn’t know how to use one. Next is fro a simple request for a simple shampoo, borrowing of extra slippers, all this request are all being denied by this front office agent named LYN... Oh did i forget to mention that its hard to contact the front desk when shes on duty on graveyard? Again we are exactly on point shes sleeping on duty!!! I just dont get the point why does lyn always ask for my id when checking in well in fact all of her colleagues does not do this as im already on their records,,, maybe she also doesn’t know to use the system... lastly we ordered food outside as their resto is close... ever since it is being directly delivered by their staff after the food is being handed to the fo... I dont know if her stupidity struck again and just decided to ask me to go down and pick it up even lying that she only has the guard with him,, after mentioning to her that its always being delivered here on our room, then instantly one of the hk guys gave it with all respect.. To the general manager of this eurotel property, maam / sir, this agent will pull your property down. I really hope that necessary actions will be done. I also understand that maybe she is just hired recently and lack of training is not given due to the pandemic. But being a seasoned hotelier, this type of attitudes are usually untrainable already specially for someone working upfront.. I guess we already know what im suggesting. The guy front office supervisor is someone to commend though adding the new hk male attendant,,,actually all of the staff except Lyn...again a rotten apple on a set of good ones.. 😔

This is our first time with Microtel by Wyndham Baguio. We stayed for 3 days and 2 nights with my family, we had an incredible experience. The area and room are clean, the lobby smells wonderful. The complementary breakfast was also good, the taste, servings, and selection were acceptable. The Wi-Fi is okay, but sometimes it's cutting in and out (we stayed on the lower ground). But one thing made this hotel superb is the people. The staff from the front desk are professional, reliable, and courteous. The housekeepers greet you with a smile, even the security guards are hospitable. The location was also a big plus. We will definitely be back. Keep it up 😀

Nice, quiet, relaxing a**osphere just the way I like it~ Breakfast spread is well thought out and the morning view topped with the weather makes one calm and at peace during the entire stay. If you’re looking for a place near the nature tourist spots (Wright Park, Botanical Garden, Mines View) and away from the Session Road crowd, then you’re in for a treat at Hotel Elizabeth. Not to mention, it’s near St. Joseph Parish and the infamous Sizzling Steak Al Fresco. Will definitely come back~

The room is good, clean and huge! Though it looks old room but we enjoyed the stay. The location was good too because it was accissible to burnham park, actually we extend our stay for another night! The best thing in staying in this place was the food was so good, my children loves their sizzling sisig, crispy lechon, grilled liempo and everything they cooked! The staffs were friendly too! Commendable! 👍👍

We booked in this hotel because we already tried the other hotels in the city (Manor etc.) and our practice is to try others as well. We went in without any high expectations but we were pleasantly surprised. The facilities are clean and well-maintained, the service is good and the people are courteous, attentive, friendly and accommodating. The layout of the hotel is designed to allow breezy circulation of air. Lobby and Atrium layout is good. Rooms are also good, with AC (now a necessity in Baguio specially in summer!), ceiling fans and with balcony access (the views though may not be that great.) There is Wifi and the room TVs are Smart, for those who can't live without their Netflix and Youtube. Toilet and shower is also great, with good water pressure and hot water. Shower area is a bit narrow though, and there are no bidets for those looking for one. The usual toiletries are relatively complete with everything needed. The atrium is a nice venue and eating area. Speaking of eating, the buffet selection is OK with a variety of dishes, fruits, bread, drinks etc. The hotel resto (Outlook) is also good, albeit a bit on the expensive side. No hotel is perfect though and we had some concerns with this one. Some minor nitpicks we had are: the toilet paper in the CR is a bit flimsy/thin and only 1 roll is provided. There are no room napkins. Two not-so-minor issues we had are: The bed of my wife had a loud creaking for some reason, but mine was OK and so were the beds of our family members in the other room, so we lost a bit of sleep on that. Also, soundproofing was a bit lacking, as in both of the rooms we booked we could hear the neighbors talking and their TVs (I think the adjoining doors are a bit too thin.) Despite these, we still easily recommend this hotel to everyone who want to stay in the city. The facilities, service and people are above-average. An added advantage is that this hotel are just short drives from typical tourist spots (Mines View, Mansion, Wright park etc.), excepting the traffic, of course.

Before the stay, the online booking process was very easy and intuitive. Upon arrival we were quickly checked in and our room was in immaculate condition, with a stunning view from the balcony. We were very impressed with the personalised welcome gift that was offered by the management, it made us feel very special. There were plenty amenities offered complimentary and there’s also the option to get a reasonably priced mini bar selection. The bedroom was very comfortable, and the view is outstanding. Although there’s no a/c, the ceiling fans do the job properly ( it’s even healthier) Everything has a feel of comfort and luxury, which is amazing value for the price. If there’s anything that would make this place even better would be to have more vegetarian options on the restaurant menu. The gardens are very neat and well taken care of, it’s such a pleasant walk around. I can’t finish without mentioning the outstanding and remarkable service that was provided to us by Alyssa, welcoming us on arrival with a genuine smile and going way beyond to make our stay truly unforgettable, she is indeed a star and a valuable asset to the Manor. We already can’t wait to return again :)

This is my first time to stay here very convenient will definitely go back here. the room is very excellent, staff are very nice , buffet breakfast is excellent, perfect place to relax and unwind . will also recommend this to my family and friends. love the place so much near to tourist destination and also has own triage very convenient and less hussle travel. no regrets choosing this perfect place thank you

This is a newer hotel and still have construction going on. You have to drive through the circular parking to get to the main entrance. There is a free shuttle to bring you to the main road. The breakfast is okay. The room is huge and clean but there is no pool and I don’t see a lot of guest in the lobby so very quiet and like dead. It’s further away from downtown.

Uploaded herewith is a photo of an advisory by Baguio Burnham Suites management regarding the LIMITATION in their supply of hot water. This photo was taken inside my hotel room, after I checked-in the hotel. The hotel management should have been honest enough to publish the same advisory in their website. I checked their website BEFORE booking a 9-night stay in their hotel. Had I read their advisory in their website at that time, I would NOT have booked a stay in their hotel at all! When I actually checked-in Baguio Burnham Suites hotel, I discovered that the problem with their supply of hot water was MUCH WORSE that what their advisory admits. The hot water failed literally everyday that I was there. Engineering came twice to try to fix the hot water problem, but the ”fix” did not last! I had to take FREEZING showers in the bathroom twice. This was because Baguio City has COLD weather and there was NO hot water. I asked myself, how about the men's restroom in the ground floor of the hotel? Does it provide hot water? I tested said restroom for 5-10 minutes. NO hot water. I had to check-out of the hotel, after a stay of only 3 nights. I did NOT use the remaining 6 nights of my booking. In a cold climate, NO reliable hot water! Unbearable!

Best value for the space. Stayed here with friends years ago. Came back with family. Air conditioned room good for 5 adults and 1 infant. Upon entering the room, looks it had it shares of fun times already. But once the lights are open and blinds are up and Aircon is open the room feels more homey. They have ample parking space but best to get to park out the lobby. Basement parking is quite cramped and also stinks of cigarette even if there were a bunch of no smoking sign. The hallway also sometime smells like cigarettes. Initially was informed that breakfast was plated but it was buffet breakfast. Breakfast had cereals, chicken soup on both days, two kinds of rice, 3 kinds of viands, diy salad and two kinds of fruits. Coffee, hot chocolate, juice and water. Everything was edible but not that good. 😆 location is also good since baguio has number coding on weekdays. Having ascending part of session road closed was a bit hassle but easy to go around. Beds were comfy, restroom was clean enough. Elevator in hotel is not working 24 hours unless you have bags need to be lifted. Overall nice stay. Budget and comfort was hit 🎯