Hotel berhampiran Leonard Wood Terraces di Baguio

Been checking in here regularly since November for business purposes. This is actually a good hotel specially for a quick fix for a back to back meeting or a long days work. Rooms are clean and necessary sanitary protocols are intact specially being a rooms division manager and working in the industry for almost 12 years i can personally attest that they are maintaining cleanliness on their rooms... Wifi is good though you need to re log in every 5 min of down time,,, though again its good when in use... overall this hotel is really qualified for a 3-4 star review... unfortunately they hired a someone that pulls them down... a rotten apple mixed with good ones... their front office agent named “LYN” made our stay here terrible specially when shes on duty.. (We are having a pleasant stay though when shes on day off or areadly off duty) Take note that we are staying on this property for 5 or more times per month. At first meeting, she even mentioned they dont accept card transaction, as mentioned i told her that im a rooms div manager and i can see a credit card terminal, even offered to teach her how to use it. And yes!!! Its confirmed that she really doesn’t know how to use one. Next is fro a simple request for a simple shampoo, borrowing of extra slippers, all this request are all being denied by this front office agent named LYN... Oh did i forget to mention that its hard to contact the front desk when shes on duty on graveyard? Again we are exactly on point shes sleeping on duty!!! I just dont get the point why does lyn always ask for my id when checking in well in fact all of her colleagues does not do this as im already on their records,,, maybe she also doesn’t know to use the system... lastly we ordered food outside as their resto is close... ever since it is being directly delivered by their staff after the food is being handed to the fo... I dont know if her stupidity struck again and just decided to ask me to go down and pick it up even lying that she only has the guard with him,, after mentioning to her that its always being delivered here on our room, then instantly one of the hk guys gave it with all respect.. To the general manager of this eurotel property, maam / sir, this agent will pull your property down. I really hope that necessary actions will be done. I also understand that maybe she is just hired recently and lack of training is not given due to the pandemic. But being a seasoned hotelier, this type of attitudes are usually untrainable already specially for someone working upfront.. I guess we already know what im suggesting. The guy front office supervisor is someone to commend though adding the new hk male attendant,,,actually all of the staff except Lyn...again a rotten apple on a set of good ones.. 😔

This is our first time with Microtel by Wyndham Baguio. We stayed for 3 days and 2 nights with my family, we had an incredible experience. The area and room are clean, the lobby smells wonderful. The complementary breakfast was also good, the taste, servings, and selection were acceptable. The Wi-Fi is okay, but sometimes it's cutting in and out (we stayed on the lower ground). But one thing made this hotel superb is the people. The staff from the front desk are professional, reliable, and courteous. The housekeepers greet you with a smile, even the security guards are hospitable. The location was also a big plus. We will definitely be back. Keep it up 😀

Nice, quiet, relaxing a**osphere just the way I like it~ Breakfast spread is well thought out and the morning view topped with the weather makes one calm and at peace during the entire stay. If you’re looking for a place near the nature tourist spots (Wright Park, Botanical Garden, Mines View) and away from the Session Road crowd, then you’re in for a treat at Hotel Elizabeth. Not to mention, it’s near St. Joseph Parish and the infamous Sizzling Steak Al Fresco. Will definitely come back~

Non-availability of face towels or was clothes in the bathroom, non-availability of bottled water or soft drinks in the room to purchase and no tea bags available for tea drinkers. In addition, recommend establishing Baguio city tours for the guests and tourists at an affordable price. Kudos to the employees especially at the dining hall or restaurant. They are customer service oriented, polite and respectful.

Uploaded herewith is a photo of an advisory by Baguio Burnham Suites management regarding the LIMITATION in their supply of hot water. This photo was taken inside my hotel room, after I checked-in the hotel. The hotel management should have been honest enough to publish the same advisory in their website. I checked their website BEFORE booking a 9-night stay in their hotel. Had I read their advisory in their website at that time, I would NOT have booked a stay in their hotel at all! When I actually checked-in Baguio Burnham Suites hotel, I discovered that the problem with their supply of hot water was MUCH WORSE that what their advisory admits. The hot water failed literally everyday that I was there. Engineering came twice to try to fix the hot water problem, but the ”fix” did not last! I had to take FREEZING showers in the bathroom twice. This was because Baguio City has COLD weather and there was NO hot water. I asked myself, how about the men's restroom in the ground floor of the hotel? Does it provide hot water? I tested said restroom for 5-10 minutes. NO hot water. I had to check-out of the hotel, after a stay of only 3 nights. I did NOT use the remaining 6 nights of my booking. In a cold climate, NO reliable hot water! Unbearable!

Best value for the space. Stayed here with friends years ago. Came back with family. Air conditioned room good for 5 adults and 1 infant. Upon entering the room, looks it had it shares of fun times already. But once the lights are open and blinds are up and Aircon is open the room feels more homey. They have ample parking space but best to get to park out the lobby. Basement parking is quite cramped and also stinks of cigarette even if there were a bunch of no smoking sign. The hallway also sometime smells like cigarettes. Initially was informed that breakfast was plated but it was buffet breakfast. Breakfast had cereals, chicken soup on both days, two kinds of rice, 3 kinds of viands, diy salad and two kinds of fruits. Coffee, hot chocolate, juice and water. Everything was edible but not that good. 😆 location is also good since baguio has number coding on weekdays. Having ascending part of session road closed was a bit hassle but easy to go around. Beds were comfy, restroom was clean enough. Elevator in hotel is not working 24 hours unless you have bags need to be lifted. Overall nice stay. Budget and comfort was hit 🎯

Whenever we go to Baguio, we always stay at Forest Lodge. Why do we keep coming back? Because they will always make you feel at home. Sometimes unexpected situations come up and that’s the time you will actually witness what cuts this hotel above the rest. I was recently diagnosed with asthma and since I wasn’t aware of all my triggers, I didn’t know that the fumes and the delicious smell from the kitchen would worsen my condition. Our rooms were close to the kitchen and I kept coughing so hard that my husband called the nurse. The manager (Neil Dominic), the nurse and the bellboy came to my rescue. They transferred us to a different floor in just a few minutes. The nurse checked my oxygen and even bought me my prescribed meds from the drugstore to make me feel better. After that, I was getting well already and yet, the manager and the nurse kept checking on us. They also told us that there is a standby shuttle ready to take us to the nearest hospital anytime. They delivered service beyond my expectations in such a short time. Our whole family feels we are really safe and well-taken cared of whenever we are there. Because of this, I will always call Forest Lodge my home in Baguio. Thank you so much for taking care of us during our stay there this Jan 2024. We look forward to seeing you soon.

The hotel is a boutique hotel and the theme/concept is good and has its appeal. We arrive after lunch and was told to wait for available rooms. No exact time was given but the girl at the reception was guessing around 3 which is beyond the standard 2 pm check in time.We waited by the reception area. After an hour I notice a newcomer who was able to check in so I went to the front desk about our room. The girl at the reception looked at me bewildered and ask me my name and seems at a lost. Another girl took over and after going through some papers, told us that we had a room. I wondered what would have happened if I didnt ask about it and just waited for them to approach us. The room is ample sized with an overhead fan which was working well. The beds are comfortable. There was only 1 pillow though which was small. I immediatedly called the reception for additional pillow explaining that I had a medical condition that needed me to be elevated while sleeping. The receptionist says that she will get back to me but doubted there was anything available since they had full occupancy. The girl never got back to me. There was a study table at the corner of the room with access to power supply. There was no AC but this is Baguio so it doesnt matter. THere was no ref. THere was a water boiler but no coffee or tea packs which is chargeable.The bathroom is ample and functions well. Water pressure is strong. There was a pad and a pencil at the side table but the pencil is all worn out. (not sharpened) Breakfast was at the 6th floor of the hotel. It was light and airy with a good view of the city. Choices were not much but food was good with an egg station, a salad bar and bread area. It was serviced buffet. Coffee was self serve and located in a corner of the room. One negative note here is that the sugar and creamer were served in bowls with teaspoons for customer to use. It would been more hygienic if they were in packets. Isnt there a covid protocol regarding this? The physical structure (rooms. function rooms. coffee shop) were quite good and as mentioned appealing. However, service is really poor. From the check in part of our stay, to not getting back to me on my request, to breakfast service where the clean ups were done sloppily, much can be improved on. Our hotels have always been distinguished by good service and hospitality and sadly Orchard is pretty off the chart.

This is a newer hotel and still have construction going on. You have to drive through the circular parking to get to the main entrance. There is a free shuttle to bring you to the main road. The breakfast is okay. The room is huge and clean but there is no pool and I don’t see a lot of guest in the lobby so very quiet and like dead. It’s further away from downtown.

Check-in was fast, i had to check the room they were going to give me the day before, and it was in the back so was fairly quiet. View from my room was the back porch of a residential area, but was relatively quiet. I needed time to recharge and catch some sleep and that i did! Wifi was intermittent and slow coz my room was at the far end, but at least i didn't have to suffer with people and kids walking by my room( i heard kids roaming around just a bit), and sound-proofed enough. Bathroom was clean, all-glass (door doubled up as shower door for privacy) basic toiletries were provided as well as the towels which faintly smelled of chlorine. I did brought alcohol sprays and sanitizers and cleaned the room myself. Air-conditioning was cool enough and muted all the ambient noise outside (a plus for me), huge flat-screen tv was good enough, but had all those cable channels in a foreign language. Bed was a surprise coz i was expecting a springy or noisy matress, but it was neither soft nor rock hard, just firm enough for my back(had a good sleep), and pillows good too( just bring your own pillowcases). Breakfast was included in the room and i was alone so i had 2 servings, the dried fish, and the sausages with eggs,plus unlimited coffee and juice. Hotel has an in-house restaurant which served mostly Asian food, i didn't ask if they still have a buffet coz they had one before the pandemic. There's a well-known restaurant too in the ground floor of the hotel and i think you can order food there too if you want to eat in. (just stayed away from the crowd) Clean room, clean bathroom, and breakfast. Small luxuries with a quiet room. Reasonable rates. Good enough for 4 stars out of 5 for me.