HiremathRS
28 Januari 2025
Excellent hotel with great ambience, great interiors, wonderful linen, furniture and fittings. The bath room was very well appointed with great care taken for the elderly like grab bars in shower etc ensuring great safety. Clean crisp towels and great shower with very good pressure, Toilatiries also upto the mark. Food was simply great with good spread during the breakfast buffet. There is however one point to make, the junior staff are extremely warm extending any help and service while the senior staff in grey coats are exactly the opposite.. they sounded quite serious, unfriendly with very less words to the point of being 'least bothered' and surely make you feel unwelcome.. this was a definete 'putoff' for me.. never found such attitude even at the hotels like Peninsula HongKong where I stay frequently ! I would never like to stay here again having a choice of other properties.
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