Hotel Mesra Haiwan Peliharaan di Bakersfield

This hotel is quiet! Except in the daytime when the families are enjoying the awesome pool!!! (Not a complaint btw) there are two separate buildings of rooms separated by a bridge running over mill creek. The office lady we got today was AMAZING!!!

早餐不錯 短暫停留

Location is nice and front desk staff is nice. Right off of the free way. There is a Starbucks and Supercharger. I got 3 hours of sleep from staying here. People are having parties and slamming their doors all through the night then at 8am, the cleaners talk full volume in the hallway. There's no way I could sleep through someone laughing out loud. Thin windows too, I was on the 4th floor and I can still hear people talking in the parking lot. Breakfast? Not even breakfast. Some bread, yogurt, and fruits. Not worth $17. I probably would've slept better in my car.

I have stayed with ESA in several locations and enjoyed my stay. At this location, I felt that my privacy was violated and I was not treated respectfully as a customer. I was charged a $100 deposit at check in that was not returned to me and my bank debit card was not accepted for payment. I was asked to pay cash throughout my stay. The room had carpet and laminate flooring damage at check in. People entered my room while I was away and management reported to me that my room was not clean to their standards.I ended my stay early as I was uncomfortable extending my stay there. I left the room clean. I will not visit this location in the future and I would not recommend to other travelers.

Was good adjusting my booking accommodated me with a clean room

Very nice motel, clean, spacious & quiet. Refrig, microwave & free WiFi. No in room coffee; however, there was morning lobby coffee & a very limited continental breakfast. The only real issue I had was that there was no hot water in the shower - if fact, it didn't even reach luke warm. However, in all other ways, it met my needs, so I would stay here again and hopefully the kack of hot water issue would not recur.

Très daté mais relativement propre. Demandez impérativement une chambre à l'avant. L'arrière est extrêmement bruyant (proximité immédiate de l'autoroute). Des boules quies sont obligatoires si on veut dormir. Pas toujours très bien fréquenté mais bien éclairé à l'arrière du bâtiment ce qui rassure un peu. Si vous avez le choix, lui préférer le vagabond Inn south, bien plus agréable.

1. Theresa at front desk is rude, unprofessional, has no customer service savvy, no business decorum whatsoever. Moreover, tried to charge guest $30 when guest gave a six hour advance courtesy notice call, that an hour extension is needed from the 11a.m check out time. Not only is that irrational amd a rip off, but there is no hurry for the incompetent housekeeping staff to service rooms let alone in a mainly empty motel of which they do mot properly clean nor sanitize the raggedy rooms anyway. Tried to charge guest at check out, for having to use face towels to clean the room floor from it raining outside Tuesday night 11/2/22 at check in. Yet, she/the motel provided the guest upon check in, with STAINED bath towels towels and a STAINED white blanket that Adriana (the pleasant one) took directly from their lobby closet. Photo's taken. What fee or compensation is the motel GIVING the guest for not supplying clean new linens/towels? What an insult. Stained worn torn towels should be thrown away, not recycled to new guests. Guests do not pay motels/hotels money to be provided with raggedy towels. Also, motels/hotels should never expect let alone voice threats of a charge for using towels fir WHATEVER guests need them for (cleaning or wiping surfaces, menstrual cycle cleaning, showering, bathing, spills, etc etc etc). Moreover, they offered the guest nothing nor any cleaning service after the rain. 2. There are long thinnish bugs in bathroom. 3. The smoke alarm loudly goes off snd it's voice repeats ”FIRE!” every time guests take a hot shower. They have it installed in front of the bathroom door instead of by the window of the room's. 4. The walls and floors/ceilings are paper thin; preventing guests from getting any rest and business calls done. 5. After guests request a corner room in order to avoid as much noise disturbances as possible; they egregiously put large groups of inconsiderate people right above and next to the guest despite there being several vacant rooms further down. They intentionally inflict upon the guest, therefore; sudden heart palpitations from the constant sudden noises/bangs/stomps/throws/drops/rolls/yelling 4:00am onward throughout morning day and night disrupting guests much needed sleep and thus damaging guests ability to function during the day. And they do nothing about it even when guests call the front desk, to make the noise disturbances stop. 6. Unlike other motels; this one does not supply cold filtered water in lobby, nor bottled water. They don't keep the tiny hot water dispenser replenished in lobby, for tea. 7. They dont fix room issues after last guests leave. The lights dont work, the sinks are clogged. They expect guests to go through the inconvenience and disruption and horrible experience of having to request the maintenance guy to enter rooms after guests have settled in/checked in and gotten settled, when the housekeeping staff is supposed to inform maintenance of issues after guests check o

The only issue I had was my card access key did not work each night. I stayed for 4 nights and needed to get a new access card each night

This Residence Inn is absolutely one of the cleanest hotels around. Every part of the room was cleaned with care. Seriously, the cleaning staff deserves a raise. Every employee that I passed by said hello or asked if I needed anything. The staff were so kind, helpful and funny. Some of those that deserve recognition are Bella, Desiree, Marijane, Fortino, Dennis and Carlos, that made my stay better. Ex: asking if I needed help carrying my luggage down from the upper level. Of course, being a RI, there's the usual breakfast, some popcorn or cookies throughout the day The hotel is conveniently located off the freeway. Close walk or short drive to many places to eat. Across the street is an AMC theatre and a grocery store.