Hotel berhampiran Masazır parkı, Baku

The customer service was very bad, there very lazy and last day very request for early breakfast and they said ok, and morning we are waiting but didn't come after that left with out breakfast because we have early flight Really Disappointed

The location of the hotel is excellent, clean and close to Nizami Street. The hotel staff is very nice and helpful. All thanks and respect to the distinguished management and I wish them success.Special thanks to the hotel manager Niger for her cooperation and interest. This will not be the last visit to Baku and we look forward to a future visit in the coming years, God willing.

Yaklaşık 45 gün boyunca kaldığım otelde herşey mükemmeldi. Adeta kendinizi evinizde hissediyorsunuz. Otel şehrin merkezinde. Yakınlarında metro , avm ,otobüs durakları gibi imkanları var. Gitmek istediğiniz yaya olarak gidebilirsiniz. Oda genişliği , temizlik , kahvaltı , çalışan arkadaşların ilgi ve alakası samimiyeti çok güzel. Herşey çok güzeldi . Samira, Mayıs, Perviz, İrfan, Kenan, Elnur, Fegan, Kemal, Emin ve adını hatırlayamadığım tüm arkadaşlar hepinize samimiyetinizden dolayı çok teşekkür ederim. Hepinizi seviyorum. Bir sonraki Bakü seyahatimde tekrar görüşmek üzere.

Be careful, they are overbooking the hotel and then cancel people confirmed reservation few days before arrival. We made a reservation for two rooms in this hotel few months before arriving and our reservation wad confirmed. It was important to us to make the reservation in advance because we were traveling in the week of Formula 1 race and we knew the city will be full. Few days before arriving we received a message from them telling us to cancel our reservation because the hotel is full. We asked Agoda to call them. They checked it for us and indeed they were asking people to cancel their reservation because the were overbooking their rooms. Because it was last minute we end up taking one room, instead of two in a different hotel, paying more for it.

فندق مميز وممتاز وطاقم الاستقبال متعاون وخاصه الاخ مراد وجميع طاقم الفندق متعاونين معنا وموقعه علي البحر وبجانبه مول بوليفارد علي البحر سوف اكرر سكني فيه بالمرات القادمه بأذن الله للاسف ماسكنته سفراتي السابقه

I had a great stay at ibis Baku on my trip to Baku, this was my 2nd trip and 2nd stay at the same hotel, rooms are still refreshing and looks quite new and updated, every other facilities are available which is mandatory , the staff is courteous and helpful in all the aspects. My special thanks to Mr. Bashir ( Duty Manager) for helping me and assisting through out the stay. He really goes out of his way to make sure the guests are happy and satisfied. Thanks to the other team members namely - Rufat and Naila as they kept meeting me all the time when I was at hotel during my stay, Overall a decent stay to remember and would definitely be coming again and again once I am in Baku again. Thanks so much to the ibis Baku Team.

第一次阿塞拜疆之旅，訂酒店時我真是猶豫了很久。最後還是定了離古城地鐵站很近的巴庫國際旅行社喜來登酒店。 從結論説，訂在巴庫國際旅行社喜來登酒店是正確的，性價比非常高。 1.離古城地鐵站非常近，走路10分鐘左右。到古城也是步行十幾分鍾。 酒店大門右邊有地下通道，穿過後就是海濱公園看裏海。裏海側房間和餐廳可以看到漂亮的海景，無任何遮擋，每天看着日出吃早餐，真是太幸福。 2.離地毯博物館非常近，幾百米 3.幾百米就有一個大商場，超市，買東西方便 4.這次入住還有一個小插曲，我當天辦理入住後，發現房間跟我預訂的房型有出入，就和前台反應。結果，當天剛剛有一個大的旅遊團入住沒房間了，前台的Samad先生和金髮碧眼的美女經理Elvira積極的幫我們解決問題，貼心的贈送我們點心，水果等，而且還附上了一張手寫的卡片。 從這裏可以看出，巴庫國際旅行社喜來登酒店的員工訓練有素，員工互相以及上下級之間的溝通準確，高效，給人感覺是所有員工都在共同努力提供最好的服務。而且Elvira經理還經常去餐廳檢查菜品，見到我們在用餐，馬上過來詢問有無問題，休息的如何等。我在日本二十多年，曾就業於日本的航空公司，自認為日本的服務世界一流，沒想到在阿塞拜疆的巴庫國際旅行社喜來登酒店也體驗到了不輸於日本的服務。 再説餐廳也是非常好，早餐種類豐富，菜品也經常換，每一位廚師都兢兢業業的工作，不衹是做菜，就連客人的一切都在關注，一次夾菜時，如果不小心，夾子會碰到菜品上面的照明燈，馬上兩個廚師就把菜品上方几個燈都調整了。麪包裏最推薦牛角包派類的，新烤的，酥酥脆脆的非常好吃。當然，全麥類，果仁類麪包也很好。餐廳的Murad先生還特意用中文和我們打招呼，經常過來看我們需要什麼，然後給我們端來熱熱的咖啡或茶。他們時刻在關注客人們，真心能感受到他們的熱情服務。 關於毛巾，礦泉水，拖鞋等打電話給前台，客房服務的帥哥馬上就送來了，非常快，在巴庫國際旅行社喜來登酒店住了八晚，每次都是這樣，非常好 結束了這次阿塞拜疆巴庫之旅回到了家，還要衷心感謝以美女經理Elvira為首的所有酒店員工，讓我的旅行有了很多很好的體會和新的感受。下次去阿塞拜疆巴庫還希望能入住巴庫國際旅行社喜來登酒店。再次多謝所有的工作人員。

We arrived on the 22 and was welcomed by ismail and checked in by shams from reception both were super nice and instantly gave us one of the best first impression any one can ask for. Our first day we had shawarma from black city and it was the best shawarma we ever had and made us go back again for the taste of it several times. Definitely recommend every one to try. We had the best service by our special favorite orkhan who was super friendly and the team made sure we get the best service. We had to just look once and literally the staff comes running to help. 10/10 for the attentiveness and details of the black city staff. We tried green house but the food is same as white city. Would have been amazing if they had a different cuisine than white city. We had the best shisha made by Hussain who was very kind but didn’t get the same smile and sweetness from the other staff in green house. Service was not bad but as we had an amazing experience from black city where all the staff are super attentive was a little down fall. We had dinner in white city and couldn’t order anything else after we tried the honey baby chicken which was absolutely delicious. We also had lunch twice in white city but the service was super slow due to lack of staff but David while we noticed it was definitely a time of rush he had done amazing while doing the service with a very energetic smile and a very positive vibe. The hotel has a beautiful steam room, sauna and a pool. I met gulshan from spa while I went for sauna who always was super attentive kind with a gorgeous smile. It is beautiful to go for a walk out side the hotel as it’s near a park with ocean views. We had met amazing locals as well as everyone we met were super kind. The hotel has beautiful garden and greenery around the property. We usually take pictures in every country we go but we fell in love with the gardens and the colours around we took pictures just out side the hotel. Lots of mini butterflies and just super pretty and beautiful colorfulness around the hotel. The rooms are spacious and if you love mirrors this would be a perfect place as the hallway to room are filled with huge mirrors. The only problem we faced was that the hotel didn’t have a eu plug and we had to take a walk to get them on the first day but other than that didn’t have any issues. Lastly was checked out by Orkhan from reception who was funny and sweet asked us about our stay and had a good last impression as well. All together a great team at marriot and definitely would recommend to stay as the hotel is beautiful with amazing facilities and to top of has amazing staff with delicious food. Personally this was the best vacation 💕

This is my 3rd visit to Baku because its a beautiful and vibrant city with many touristic places to visit.Especially the Azeri people are very cordeal and receptive.I think this is one of the safest cities of the world.The hotels are cheap and quote effordable.The transport system is superb one doesn't have to hire a taxi because it's metro network is widely spreader and cheap.

Walking 🚶♂️ 🚶♀️ distance from the airport, just walk directly to the hotel, you will see right infront of you. Quickly Bypass the Taxi Hawking parking lot into the path in the trees leading into the only building the Hotel, Walk through the beautiful Rosa Damascena, pass your hands on the fragrant Rosemary planted next to it The Hotel interior is beautiful and clean, the Staff give a good impression of how friendly Azerbaijani folks can be, from the Receptionist girl that checks you in, to the Door staff. The rooms will have more drinking water as I was dehydrated after the flight and the water was gone in seconds. Talked to the staff they said they will immediately start adding more bottles of drinking water to all hotel rooms, they did so as they showed me they have a whole storage room full of drinking water bottles. Breakfast was very nice, Breakfast Waiters were extremely helpful. Night Bar/Restaurant also nice, a very patient waiter went through all their Menu on phone then he went through the whole menu again in person, until he saw I was satisfied with my choices. Highly Recommended