Hotel dengan balcony di Funchal

Brand new hotel,very clean and spacious size of room. Staff very friendly and helpful throughout our stay and very good location!

The location, the setting, the facilities and cleanliness is pretty good. The issue is with their service. We tried calling the reception during the working hours and there was no answer. They also did not call us back. If we are lucky, we will see a staff and get some assistance. It is important to have a car of your own otherwise it is difficult to get around in the resort. The total that the hotel charged is way more than what was shown in trip website. Even if I include the city tax it was still high. It is important to give a clear picture of the total amount of the booking. Just to put it in context, there was almost Euro 150 difference between what was shown in Trip website and the final amount that I paid to the hotel. This is a shocker for me. And of course it is not what I want to have a first experience of using Trip website. This needs to be looked into.

We really enjoyed our stay at Baia Azul. This hotel has everything! Gorgeous views from the lounge area, a lovely bar with entertainment at night, excellent service, lovely comfortable rooms, and a very nice pool area. We cannot fault it! The breakfast was also lovely. Would definitely stay here again!

Everything was fantastic, hotel location, services and design of the hotel. I enjoyed the 2 nights there. Unfortunately the welcoming was not good for me as I waited for 3 hours and 20 minutes. Yes I came early before the check in time which is 2 Pm and I came at 11:50 and the front deck staff ( Eduard ) confirm to me that my room will be ready at 2 pm but till 3:10 pm only I got to my room after I esclate my issue to the front deck manager ( Peter ), the problem was not about the time I lost, but the attitude of front deck staff as he is looking to my face multiple times and he didn’t come to say sorry that your room not yet ready just to apologizing…

Service and food was excellent, with beautiful ocean views and infinity pool. Pool table was good but not much activities at teen club. Steam room was out of service during our trip. Overall a good, relaxing break.

Я выбирала отель с видом на океан по доступной цене. В итоге, нашелся отель с очень просторными номерами, панорамным окном, кофе/чай, удобной ванной комнатой с биде, большим балконом. Единственные моменты: раздельная кровать для пары и слабоватый душ. Шум ночных волн на любителя:) Нам пришлось закрывать дверь на балкон, хотя и так было довольно шумно. Сервис очень дружелюбный.  Завтрак вкусный и свежий. Много выпечки, напитки, нарезки и горячее.  Не ожидала, что будет бесплатный трансфер до центра и обратно. Абсолютный плюс этого отеля, потому что находится он не в шаговой доступности от центра.  Виды, чистота возле отеля, свой пляж - это потрясающе.  Далее мы проживали в частном секторе и много что посмотрели на острове, но первые две ночи в Orca Praia остались в нашем сердечке💘 С уважением,  Елена из России

Pobyt w hotelu byl cudownym doświadczeniem. Mieszkaliśmy w bloku C, przy samym oceanie, widoki obłędne. Hotel bardzo czysty. Zarówno śniadania, jak i obiadokolację, bardzo dobre. Szeroki wybór i bardzo dużo jedzenia, codziennie coś nowego. Każdemu polecę ten hotel, a jeżeli będę jeszcze raz na Maderze to zatrzymam się tam ponownie.

The hotel is beautiful and super homey, you can get to the city centre really easily as there is like 3 different buses and one that is less than a 3 minute walk away from the hotel, the staff are kind and friendly, we initially got given a room right next to the entrance, due to the really thin walls it was unfortunately really loud, but the staff moved us to a much better room with no problem at all, the rooms aren’t super clean as there was some hair left after cleaning and a bag of medicine another guest had left, but it’s an amazing hotel and I’ll be staying here again next time I visit. The pool is not usable (extremely dirty) and the breakfast and coffee are way too much for what you get.

Wir haben 3-Sterne gebucht und eigentlich das Erwartete bekommen. Frühstücksbuffet war reichhaltig, da aber 2 Hotels von Dorisol hier zusammen verköstigt werden, hat das dann den Charakter einer besseren Jugendherberge. Beginn 7:30 h ist für Wanderer zu spät. Personal generell sehr freundlich und zuvorkommend. Aufstieg zur Rezeption mit 120 Treppenstufen etwas mühselig. Für den Indoorpool muss man reservieren (!), aber Becken zum Schwimmen zu flach, Massagestrahler kaputt, Whirlpool kalt und blubbert kaum, kann man komplett vergessen. Zimmer abgewohnt, Schimmel im Bad in den Duschecken, aber Betten waren gut. Hatten Oceanview gebucht, Zimmer in 8. Etage aber mehr ein Tree-View, am Baum vorbei konnte man etwas das Meer sehen, das ist eine Mogelpackung. Hinter dem Hotel ca. 30 m Luftlinie Privathaus mit 12 Hunden, die ab 6 h anfangen zu bellen. Sehr, sehr nervig. Kühlschrank schloss nicht richtig, da vereist, somit Wasser in der Bude, habe ich selbst gerichtet. Fazit: nicht empfehlenswert

We booked a triple room 3 beds last min with late bird price. However they gave us double room 2 beds. It's on the 1st floor just next to tennis court which is quite noisy. It's 31 degree F, no air conditioner. Only 1 tiny window can be opened for fresh air but its facing a foot path with many guests access to the indoor pool, gym...etc. Not enough privacy. Location is ok as many small supermarkets, restaurants and bus stops near by within walking distance. Hotel facilities are good for the price.