Cari Hotel 4-Star di Funchal

The location, the setting, the facilities and cleanliness is pretty good. The issue is with their service. We tried calling the reception during the working hours and there was no answer. They also did not call us back. If we are lucky, we will see a staff and get some assistance. It is important to have a car of your own otherwise it is difficult to get around in the resort. The total that the hotel charged is way more than what was shown in trip website. Even if I include the city tax it was still high. It is important to give a clear picture of the total amount of the booking. Just to put it in context, there was almost Euro 150 difference between what was shown in Trip website and the final amount that I paid to the hotel. This is a shocker for me. And of course it is not what I want to have a first experience of using Trip website. This needs to be looked into.

We really enjoyed our stay at Baia Azul. This hotel has everything! Gorgeous views from the lounge area, a lovely bar with entertainment at night, excellent service, lovely comfortable rooms, and a very nice pool area. We cannot fault it! The breakfast was also lovely. Would definitely stay here again!

The staff is friendly, the room is a good size and everything was clean. The room has a mini fridge, slippers and robes. They also provide pool towels. There is a cleaning service everyday and they change all the towels, including the ones for the pool. The bed was not the best as it was quite hard and had a spring mattress. We enjoyed the indoor pool, the jacuzzi and sauna. We haven't tried the outdoor pool as we only spent time there in the evenings. The breakfast was good. I'd come back as it was a nice experience overall.

We stayed in the hotel with group of friends. The experience was really nice — rooms are clean and design are interesting and cozy. You will have breakfast in the other hotel next door and it’s delicious. Also you can use territory of other hotel — there are really nice lounge zone, pool and sea-view. We enjoyed. Only one thing was disturbing — if you want to sleep with open windows it can be really noisy. Because of the buses (going from early morning) and loud people (who were singing and screaming drunk). But if you close the window everything is perfect. Thanks

On the whole, it’s a really great hotel at the price. The rooms are spacious and clean.The staff were really helpful in organising things for my partners birthday and really went the extra step to make our trip special. Can’t fault the service. My only gripes are that you can’t set the you can’t set up the aircon yourself in the rooms and the gym is limited.

The hotel facilities and location are amazing! The rooms are big and the bed is very comfortable. The breakfast is good with many options. The only negative point is the lack of detail in the service. The y offer only one water bottle per room and charge for refill, they offer no vanity kit or sleepers. Emitem magnólia could be a top hotel in Madeira if they pay more attention to the details. Overall we had a good time anyway.

Я выбирала отель с видом на океан по доступной цене. В итоге, нашелся отель с очень просторными номерами, панорамным окном, кофе/чай, удобной ванной комнатой с биде, большим балконом. Единственные моменты: раздельная кровать для пары и слабоватый душ. Шум ночных волн на любителя:) Нам пришлось закрывать дверь на балкон, хотя и так было довольно шумно. Сервис очень дружелюбный.  Завтрак вкусный и свежий. Много выпечки, напитки, нарезки и горячее.  Не ожидала, что будет бесплатный трансфер до центра и обратно. Абсолютный плюс этого отеля, потому что находится он не в шаговой доступности от центра.  Виды, чистота возле отеля, свой пляж - это потрясающе.  Далее мы проживали в частном секторе и много что посмотрели на острове, но первые две ночи в Orca Praia остались в нашем сердечке💘 С уважением,  Елена из России

Doppelzimmer zur Einzelbelegung, das Zimmer ist eher unterer Standard, entspricht keinesfalls der Ausstattung eines 4 Sterne Hotels. Im Bad bei Ankunft eine immer größer werdende Pfütze unter dem Waschbecken bis hinter die Toilette. Der Schaden muss schon länger bekannt sein, da die entsprechenden Kalkflecken nicht entfernt worden sind. Wasserschadenflecken an der gesamten Decke im Bad, verfärbter Duschvorhang, im Bad ist keine einzige Steckdose (für elektrische Zahnbürste) vorhanden. Das Zimmer selbst ist nur bei geschlossener Balkon bewohnbar, da von 08:00-18:00 Uhr im gegenüberliegenden Hotel Presslufthammer und Bagger lautstark arbeiten, die sogar bei geschlossener Tür unüberhörbar sind. Balkonnutzung daher nur nach 18:00 Uhr möglich. Ein Umzug in ein anderes Zimmer ist nicht möglich, da das Hotel ausgebucht ist. Für meinen Reisepreis von 622,-€ bot man mir ein Abendessen im hoteleigenen Restaurant (Wert 21,50€) am letzten Abend als Entschädigung an.

A experiência no Pestana Ocean Bay foi bastante agradável, os colaboradores foram sempre muito simpáticos e atenciosos, ajudaram sempre que foi necessário, têm sem dúvida uma equipa preocupada com o hóspede, atenta, empática, senti-me muito bem recebida… num questionário que respondi a meio da estadia, mencionei que nos buffets poderia haver uvas (isto porque a minha filha gosta muito, e as uvas eram uma fruta que ainda não tinha surgido), fiz essa observação pensando que nem ia ser lida, no entanto, no dia seguinte ao chegar ao quarto tínhamos um belo prato de uvas, nesse momento, sentimo-nos acarinhadas como se estivéssemos em casa, foi um gesto de cuidado que nos deixou sensibilizadas, estão de parabéns por isso e por, efetivamente, lerem os questionários, que muitas vezes achamos que ninguém vai ler e importarem-se com o que lá se escreve. Têm uma boa organização, apresentação e logística de tudo o que envolve uma estadia: refeições, animação ao fim do dia, saídas/passeios, etc. Continuação de um trabalho de excelência ☺️ obrigada.

Um grande agradecimento a grande equipa do hotel Golden Residence. Desde a garrafa de espumante até aos pequenos gestos como a oferta de rebuçados no check out a nossa estadia foi excelente. A piscina interior e o banho turco são um must além de piscina exterior. Os quartos são grandes, com sala e kitchnete faltando apenas a TV no quarto. Muito boa localização.