Cari Hotel dengan Balkoni di Galveston

Personal muy amable

Another stay 1/19-1/12 2023. Check in staff on the 19th was just outstanding. Very friendly and helped us even get in a little early. Room was good, clean but shows so ware. View was outstanding and bed were very comfortable. The longboards by the pool needs some work. Order takeout waited a 1/2 hour was Then told they were only charging me half for on item because the were out of flat bread. So they only have a 1/2 flat because that is all they had left. Not sure why they would not tell you when you ordered. So two orders became just a 1/2 flat bread I just asked them to void the whole order which was not a easy task. I will say the staff was friendly thur the process. The night folks at the desk need a lot of help. Do not speak when you enter to lobby, matter of fact they do not even look up from whatever it is the two of them were doing on the computer. No free coffee in this hotel unless you have you own cup then they will fill it. Seem weird ever hotel has free coffee anymore. Had a lot of problems with billing when we checked out. They said I still owed 30 some dollars for a pre-paid room. I ended up calling Hilton Honors but after 20 minutes at two different folks was told it would be 72 hours and I still have not heard anything. The nice lady at check out worked hard to figure it out and I assume it is but have not been able to check out my CC statement yet. The manager she called on duty was no help he was rude and just left her hanging to figure it out. AGAIN SHE WAS GREAT the manager and Hilton Honors not so much.

Semasa kami mula-mula tiba, saya agak ragu-ragu kerana hotel di luar agak usang dan pagar di sekelilingnya membuatkan saya berasa seperti berada di tempat yang tidak selamat di mana mereka perlu mengurung anda masuk. Tetapi semasa saya masuk ke dalam dan sekitar hotel Saya menetap dan menerima semuanya. Ia tidak begitu buruk, biliknya bersih dan anak-anak saya sangat menikmati balkoni. Kerani meja depan yang mendaftar masuk kami pergi ke atas dan ke luar untuk memastikan kami menetap dengan baik. Saya juga menyukai kemudahan mempunyai Walmart secara literal di pintu depan hotel dan tempat makanan segera dalam jarak berjalan kaki. Tidak perlu melancong, yang merupakan kelebihan bagi saya. Secara keseluruhan kami menikmati penginapan dan akan kembali lagi.

Hilton should be ashamed to have their name on this place. I understand it's a More affordable ”Hilton” option, but mildew and musty stench fill the place, the lobby, the halls, the elevator the rooms. The front desk lady isn't the best at customer service, and is quite rude. If you book this place they the Hilton app know without a doubt you'll be paying upon arrival. And that your payment never came out the bank. Our trip was almost ruined because of this. (It's in their policies) The breakfast is literally stale bagels and pre packaged muffins. The coffee was excellent though! Pool was excellent except for a young couple being way to affectionate in front of families w kids. For the amount of money spent here, I could have gotten 2 nights at motel6 and had the same musty quality. I'll stick with what I know and what I like. I'm not fancy or bougie in any way, but when paying Hilton prices you expect Hilton quality. THIS AINT IT!!!! No pics cuz it was that disappointing.

The hotel itself could use some updating. But let’s be real, when you spend all day out on the beach having fun and getting wore plum slap out, the last thing you’re worried about when coming back to the hotel to clean up and rest are things like paint chips, cracks, lumpy floor, etc. I did find quite a few loose hairs on stuff every time after the cleaning ladies had come, but hey… The same thing happens at McDs (🤢) but this time, I wasn’t trying to eat anything that they cleaned, so all in all… A big thumbs up! Great location, comfy bed, decent price, easy check in, friendly service,

Asked for towels but supervisor had to be contacted with delay. Fridge did not work so great.

海景房很好，陽檯面對大海，典型美式大陸早餐，烤腸、培根或牛肉餅，大門口邊上有咖啡，熱水。服務員也很熱情和友好