Ulasan Mercure Resort Sanur

Service was really poor. Staff were unable to answer basic questions (e.g. the advertised dinner in the restaurant, times facilities were open, hotel services) and getting anything repaired (e.g. safe issue) took multiple requests to get resolved. It took 9 requests and 2 days to get an additional pillow! Room was very basic, furniture tired and worn out. Did not feel like a Mercure standard hotel. There are better quality hotels in the area at this price point. Location for beach and beach pathway was good but on the street not much immediately outside. need to walk a bit further for restaurants etc. The bike i rented was really bad and broken. Seat kept collapsing and gear was broken. Would not recommend.

Good experience, the facilities are aged but we had no issues getting things fixed such as a sink and safe malfunction, overall great value for money. F

Hotel is in a great location right on Mertasari beach. Unfortunately the hotel has been neglected throughout covid and is in need of a make over. The room was ok for the price and the breakfast buffet was sufficient. The staff were happy and helpful.

Stayed here before….great location on the beach and walking distance to main restaurant/shopping area…amenities are nice…plenty of lounge chairs by the beach…buffet breakfast was very good…nice staff

Its a great hotel to stay over. Location is very strategic and near to the new port of sanur.

Perfect location

Хороший широкий пляж, много лежаков, детская площадка и детская комната, когда море штормит, водоросли, утром очень чистое море, хорошие завтраки и очень красивая территория, номера старые

Отель требует ремонта. Завтраки ужасные. Номера маленькие. Больше не поеду.

Hotel war ok, aber sehr in die Jahre gekommen. Es gibt bessere Hotels in Sanur, die dann aber auch teurer sind. Ich habe das Mercure gebucht, weil ich nah am Yoga Studio Oasis Now sein wollte. Dafür perfekt.

ビーチに近く、ビーチがとてもいい。 ベットがあまり良くなかったので寝にくかった。 タオルがなかったのでリクエストかけてもなかなか持ってこなかった。 土曜日のダンスショー(海星BBQ付き)を見た。

立地はオンザビーチで最高です。 サヌールはなかなかオンザビーチが少ないのでとてもいいと思います。 値段も4つ星ホテルにしては手ごろデス 備え付けのタオルはバスタオル2枚のフェイスタオルが何故か一枚デス 追加で2度フロントにタオルも依頼しても持ってきてくれませんでした。 チェックアウトでホテルを移動するのにスーツケースをバイクで移動する時スタッフが紐で固定してくれて感謝です

我覺得很舒服很愜意的度假村。

Очень плохой пляж, не самый лучший выбор отеля

Absolut ruhige Lage direkt am Strand. Großzügige Anlage mit viel Grün. Servicepersonal sehr hilfsbereit. Frühstück vielseitig, auch indonesisch, was uns sehr gut schmeckte.