Ulasan Puri Saraswati Dijiwa Ubud

Jawapan daripada Pihak Penginapan: Dear Mr/s, We understand your concern about the room's appearance. Our hotel is designed to provide a comfortable and relaxing atmosphere. If there were specific aspects of the room that made you feel uncomfortable, please let us know so we can address them. We want all our guests to feel safe and welcome.Warm regardsI Wayan Sudiarta Resort Manager Puri Saraswati Dijiwa Ubud

Jawapan daripada Pihak Penginapan: Dear Mr/s, Thank you for taking the time to share your experience at our hotel. We are thrilled to hear that you found our facilities, staff, and cleanliness to be to your liking. At our hotel, we are committed to providing our guests with the best possible experience, and it is feedback like yours that helps us to continue to improve our services. We are grateful for your positive review, and we will be sure to share your kind words with our team. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit. Thank you again for choosing our hotel, and we hope to see you soon. Warm RegardsPuri Saraswati Dijiwa Ubud

Jawapan daripada Pihak Penginapan: Dear Mr/s,Thank you for your wonderful review! We are delighted to hear that you enjoyed our prime location and found it convenient with the nearby shops open late. It's great to know that you appreciated the organization and cleanliness of your room.We apologize for any inconvenience caused by the local creatures. We strive to provide an authentic experience, and sometimes that includes encounters with the local wildlife. We appreciate your understanding on this matter.We also acknowledge your feedback regarding the breakfast options at Lotus Cafe. We are continuously looking for ways to improve and will take your comments into consideration to enhance our offerings.We hope to welcome you back soon and provide you with another enjoyable stay.Warm regards,I Wayan SudiartaResort ManagerPuri Saraswati Dijiwa Ubud

Jawapan daripada Pihak Penginapan: Dear Mr/s Svetlanda,Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay.Regarding the mosquito treatment, we deeply regret that it disrupted your comfort, especially considering your health condition at the time. We should have taken your situation into account and postponed the treatment. Your safety and well-being are our top priorities, and we will ensure better communication and coordination in the future.We are also sorry to hear about the noise issues you encountered. We understand how important a quiet and restful environment is, and we will look into improving the soundproofing of our rooms and addressing the door creaking problem immediately.We appreciate your feedback as it helps us to improve our services. Please reach out to us directly if you decide to stay with us again, and we will make sure your experience is much more pleasant.Warm regards,I Wayan SudiartaResort ManagerPuri Saraswati Dijiwa Ubud

Jawapan daripada Pihak Penginapan: Dear Mr/s Shenyi, We appreciate you acknowledging the breakfast options, even though it's not a buffet, we strive to provide a satisfying and varied selection.We agree that our location is a major plus, being right next to the Ubud Royal Palace offers easy access to many points of interest.Regarding the bathtub issue, we sincerely apologize for the inconvenience. This is definitely not the experience we aim for. We will investigate this specific concern and take the necessary steps to ensure it doesn't happen again.We value your feedback and hope to have the opportunity to welcome you back to our hotel in the future.Warm RegardsI Wayan SudiartaResort Manager Puri Saraswati Dijiwa Ubud

Jawapan daripada Pihak Penginapan: Dear Mr/s Huatingmanchong,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us and appreciated our prime location near the palace and market.We're delighted that you took advantage of the free access to the Water Palace and enjoyed the evening performances. It's great to know that our breakfast options and the distinctive flavors met your expectations. We are also pleased that you found our dining discounts for hotel guests beneficial.While our swimming pool is indeed cozy, we're glad it provided a clean and refreshing experience. We're especially happy to hear that our hotel gave you a good sense of the local architectural style during your stay.We hope to welcome you back for another enjoyable stay in the future!Best regards,I Wayan Sudiarta Resort ManagerPuri Saraswati Dijiwa Ubud

Jawapan daripada Pihak Penginapan: Dear Mr or Mrs,Thank you for your kind review! We are delighted to hear that you enjoyed your stay in the Ubud area and found our location convenient with the nearby amenities such as convenience stores, bars, and coffee shops.We are especially pleased to know that you appreciated our hotel's environment and found it suitable for a vacation. It's great to hear that you enjoyed the beautiful setting of our restaurant and found our staff to be friendly.Your positive feedback means a lot to us and encourages us to continue providing the best experience for our guests. We look forward to welcoming you back in the future!Best regards,I Wayan SudiartaResort ManagerPuri Saraswati Dijiwa Ubud

Jawapan daripada Pihak Penginapan: Dear Mr/s Thank you for your kind words and for choosing to stay with us. We are delighted to hear that you enjoyed your time here and found the surroundings beautiful. We are also pleased that you appreciated the swimming pool. We look forward to welcoming you back in the future.Warm regardsI Wayan SudiartaResort Manager Puri Saraswati Dijiwa Ubud

Jawapan daripada Pihak Penginapan: Dear Ms Maria, We're thrilled you had a wonderful experience! We strive to provide a warm welcome and beautiful surroundings for all our guests. We hope to have the pleasure of hosting you again soon.Warm RegardsI Wayan Sudiarta Resort Manager Puri Saraswati Dijiwa Ubud

Jawapan daripada Pihak Penginapan: Dear Yana M , Thank you for your wonderful review! We are absolutely delighted to hear that your stay at Puri Saraswati Dijiwa Ubud was so memorable that you decided to extend for another night. It truly means a lot to us! Your kind words about our warm hospitality, comfortable rooms, and ideal location near Ubud Palace and the Art Market bring us great joy. We’re also happy that you enjoyed the breakfast and found our peaceful retreat to be the perfect place to unwind after exploring Ubud. A special thank you for recognizing Heri—he will be thrilled to know that his tips and friendly smile made your experience even more enjoyable. We will be sure to share your appreciation with him! ❤️ We sincerely hope to welcome you back for another unforgettable stay in the future. Until then, safe travels and warm regards! Sincerely, Puri Saraswati Dijiwa Ubud