Sifera
31 Januari 2025
Firstly, trip.com advertised old photos of the property that was under previous management before it was called Seminyak sanctuary, the old name was Legian Kriyamaha Villa, which was accurately depicting the actual location. With the new name Seminyak Sanctuary, it is false marketing because this villa is in Legian, not seminyak! And take note that all the photos you see on Trip.com, those are not recent photos, and the villa does not have a hammock in all 9 of their villas, confirmed by their staff, her name is Tika. Truly disappointed with both Trip.com and also the hotel as they did not meet basic hygiene standards and the staff does not speak very well in English.
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