Pengguna Tetamu
29 Mac 2024
Firstly, let me start by saying the staff at New Garden View Resort were excellent as I have found everywhere I have stayed. I had a booking for a Superior Double room but unfortunately on arrival only twin single beds were available. Before I could say, just joint the 2 singles together (which I have happily done in the past), I was offered an upgrade to a Superior Cottage room. I thought this is nice and accepted. I found however this cottage to be a bit old. A couple of the issues being the shower over a bath with poor water pressure and toilet not flushing properly. A third issue was that the walls were quite thin and I was woken a couple of times during the night by other guests in adjoining cottages having their TV blaring, and talking loudly. Otherwise, the large double bed was comfortable and the aircon worked fine. As to the facilities, the restaurant and breakfast were great and the two pools and pool bars were good. A detraction from the rooftop pool, Session’s bar & Brellas, was there was very little shade and a proper roof over the pool bar is definitely required. I felt sorry for the fantastic staff that had to work in the heat with no shade for hours on end. Now to a controversial comment. Being located next door to the Y Sports Bar should have been a subtle hint to me, but I thought I would try somewhere new. I found many of the other guests (Not all!) to be a bit bogan (maybe a lot) which prevented me from being able to enjoy the pool facilities due to their drunken, boisterous nature. If this is your thing then it's the place for you, and obviously the Hotel has no control over who makes a booking. Maybe I came at the wrong time, but unfortunately this experience alone has put me off wanting to stay here again.
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