Ayuterra Resort

C'était un sejour parfait, personnel bien respectueux et chambres propres

Overall very disappointing stay. The only positive point is the staff: very friendly. The street leading to the hotel is an unlit small road, leading to an unappealing entrance of the hotel. Not an impressive beginning, with an unattractive reception area. The hotel is around 14 years old as we were informed, it looks 50+ years old. It lacks maintenance, the rooms and bathrooms look dated and not well maintained either. The bedlinen and towels are old (more grey than white), whereas the towels were not clean / stained. Bedbugs were found in one mattress, after having been bitten by them during the 1st night: when complained / requesting to change the mattress, we were advised that this is not possible. Bedlinen was changed only and a spray bottle of insect killer was provided for us to spray at the mattress(!?). The airconditioning system (split units) in the bedrooms are very noisy and keep you awake. The restaurant is very basic and lacks atmosphere (other than the beautiful view). Breakfast choice is limited, quality of the meals served in the restaurant are mediocre. Apparently an accident has taken place a few months ago with the elevator. The elevator has not been repaired yet (pending an investigation for as far as we learned). If you are so unlucky to have a room down the hill, you have take climb quite some stairs to reach your room. The elevator accident has caused some damage to the communal hotel area at the ground floor, which looks pathetic. The communal pool and gym are likewise very disappointing, very basic and deserted. We had a 2-bedroom villa with a small infinity pool overlooking the rice field (nice view) for which we paid € 750 per night. This location however was not worth this money, and should rated with 3 starts iso 5 stars. We will not recommend to stay in this hotel. There are many more nicer and better options for this amount of money.

The staff are amazing and cannot do enough to make your stay comfortable. Our every request was fulfilled! The location of the resort is stunning and the view from the villa is hard to beat, however the property felt a little dated and would benefit from some modernisation and an alternative to the vast amount of steps to climb should be looked into for the comfort of the guests.

Beautiful resort, with a terrific view of the valley and the river below. The rates are competitive with other resorts, and the service is extremely personalized. Staff are terrific - from helping with bags to serving breakfast. The room was large and beautiful - a "living room" type area (with couch and television) that was open-air, along with a private pool that was large and terrific. The bedroom of course is air conditioned with a mosquito net provided for backup. The one thing to keep in mind here is that there is a high likelihood of requiring a fair amount of steps to get to your room. As I said, the staff will help with your bags, but if steps are difficult, this may not be an optimal choice. But overall, a very nice resort with an excellent staff.

Our stay at the Ayuterra Resort was just WOW!! There are no words to describe how much we fell in love with the resort. The view is out of this world and the pool and rooms are incredible. We initially booked the Royal villa which was great and we thought our stay couldn't get any better. But after a few days we were upgraded to the Ayuterra 2-bedroom Penthouse Villa which was even more breathtaking. If I ever come back to Ubud, I will definitely be staying in the Ayuterra Resort again. The staff were very friendly and the breakfast was delicious. We also arranged the motorcycle rentals through the resort which was a very smooth process.

This place is a hidden gem; initially we were skeptical as didn't many reviews but definitely worth the decision made. In ubud this place is definitely a dreamers place as it ticks the boxes from an Ubud hotel and very fairly priced. We visited over Christmas eve . All rooms have the private plunge infinity pool facing the forest . The room is so big - and we had a jacuzzi which was via the bathroom but was also outside ( loved the architecture of the place) ,the shower too bn out in the open feel. The room also has a lounge which like indoor outdoor feel lovely. Good walk around the property as much we didn't walk much . The highlight was the floating breakfast and unlike other hotels u pay extra here u don't it was extremely special . Staff really went out of their way too.