Jl. Sunset Road No.101, Kuta, Kec. Kuta, Kabupaten, Badung Regency, Bali, Province of Bali, 80361, IndonesiaLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.3/5
Sangat Baik
97 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.5
Kemudahan4.2
Perkhidmatan4.2
Kebersihan4.4
Tapis mengikut:
Atur mengikut:
Semua ulasan(97)
Ulasan positif(90)
Ulasan dengan gambar/video(16)
Penginapan yang hebat!(21)
Kakitangan yang mesra(14)
Bilik yang hebat(11)
Lokasi yang baik(9)
Nilai yang hebat(7)
Lokasi yang sesuai(7)
Ulasan kurang baik(7)
sato michiaki
Bilik Mewah Utama
Menginap pada Jun 2023
Bisnes
7 ulasan
4.7/5
Menakjubkan
Disiarkan pada 1 Ogo 2023
Kamarnya tidak masalah, tapi sy terasa bau buruk di lobby, Sy kira baunya dari toilet...
Jawapan daripada Pihak Penginapan: Dear Mr/s. Michiaki, Thank you for choosing Swiss-Belhotel Rainforest as your accommodation while in Bali. Your patronage is truly appreciated. We were delighted to receive your comments on our room and lobby. Your remarks have been shared with the rest of the team members as our consideration for future improvement. Once again thank you for your feedback, and we look forward to welcoming you back in the future.Best Regards, Dayu Wirangjani E-Commerce Executive
banyu putih
Bilik queen mewah
Menginap pada Dis 2022
Solo
5 ulasan
4.0/5
Sangat Baik
Disiarkan pada 14 Apr 2023
Oke lumayan buat istirahat melepas lelah
Jawapan daripada Pihak Penginapan: Dear Valued Guest ,"Warmest greetings from Swiss-Belhotel Rainforest, where nature and contemporary living meet"We sincerely appreciate your kind words and are thrilled to know you had a wonderful experience. We take great pride in offering the best of hospitality with the highest standards of service and are delighted to learn that we have managed to exceed your already high expectations. Thank you for considering Swiss-Belhotel Rainforest and we look forward to welcoming you back soon!Best Regards,Dayu WirangjaniE-Commerce Executive
Dewi
Bilik Kembar Mewah
Menginap pada Jan 2025
Pasangan
2 ulasan
4.5/5
Hebat
Disiarkan pada 20 Feb 2025
I just stay for 19 days n the staff friendly n fast responds when my room was dirty, the house keeping clean quicky n good
Terjemah
Jawapan daripada Pihak Penginapan: "Dear Mrs. Dewi,Thank you so much for choosing Swiss-Belhotel Rainforest Kuta as your preferred hotel for your recent holiday in Bali and for wonderfully reviewing our facilities and services by our team.I am delighted to learn that everything you mentioned exceeded your expectation and how the team took care of your needs very well. Very positive and kind feedback like yours will always serve as an inspiration and motivation to our team.Myself and team are looking forward to welcoming you back to Swiss-Belhotel Rainforest Kuta soon.Sincerely,Reallyazika JacobusAsst Ecommerce Manager"
Pengguna Tanpa Nama
Bilik Mewah Utama
Menginap pada Okt 2024
Pasangan
7 ulasan
5.0/5
Luar Biasa
Disiarkan pada 10 Dis 2024
strategic location, close to everywhere, spacious room, comfortable room, clean, security officers are helpful, friendly staffs.. Breakfast so-so, the cook at the egg station need more practice and do faster due to they had difficulty understanding my instructions.. the restaurant have great ambiance, so far so good.. will be back soon
Terjemah
Jawapan daripada Pihak Penginapan: "Dear Our Valuable Guest,Thank you so much for choosing Swiss-Belhotel Rainforest Kuta as your preferred hotel for your recent holiday in Bali and for wonderfully reviewing our facilities and services by our team.I am delighted to learn that everything you mentioned exceeded your expectation and how the team took care of your needs very well. Very positive and kind feedback like yours will always serve as an inspiration and motivation to our team.Myself and team are looking forward to welcoming you back to Swiss-Belhotel Rainforest Kuta soon.Sincerely,Reallyazika JacobusAsst Ecommerce Manager"
Pengguna Tetamu
Bilik queen mewah
Menginap pada Sep 2024
Solo
1 ulasan
1.5/5
Disiarkan pada 6 Okt 2024
Second day stay, water had problem in the morning, weak pressure, dirty and can't use shower room even toilet, complained, they upgraded my room after 6 hours tons of complaining if I couldn't use toilet, so tragically guests can't use toilet rooms and they said many complaints that time for the same thing., But also in the new room water so weak, hard to take shower. And cleanliness also not good, I didn't expect 4 stars hotel quality so low, TOWELS not white colour also so many DIRTY spots(EX. Previous guest used that towels for their butts, but hotel never care if the laundry not clean enough or maybe they never washed it as it also had bad smell) from the previous guests, bed linen also so many dirty spots, lipstics, blood, etc. I don't understand how they maintenance their quality, cleanliness is important things for stay. Also water problem more than 24 hours never solved. I am sure that is not annually water maintenance as they explained, but it is because technically some tools broken and they can't fixed it immediately, it impossible happened suddenly and they couldn't handle well as a 4 star and big name hotel already. If maintenance they should have back up for water supply to guests room. This is first time I stayed in Swissbell branch have such nonsense problem, I stayed in many other Swissbell branches in another city before and never have such huge problem. I was really disappointed this time. I want guarantee staying in 4 stars hotel but service is not more that guest house only.
Terjemah
Jawapan daripada Pihak Penginapan: "Dear Our Valuable Guest,“Warmest greetings from Swiss-Belhotel Rainforest Kuta where nature and contemporary living meet”.I am truly saddened to read your review, knowing that we have falling short in providing the highest level of hospitality.I assure you that I will personally share your constructive feedback to the appropriate hotel team for further improvement and to avoid these inconveniences from reoccurring again in the future.With warm regards, Reallyazika JacobusAsst Ecommerce Manager"
Powshi
Bilik queen mewah
Menginap pada Ogo 2024
Pasangan
4 ulasan
3.7/5
Disiarkan pada 14 Sep 2024
Hotel was value for the money, location is strategic as its very near the supermarket ,walking distance to Ripcurl Kuta and nice restaurant nearby. The room is okay but quite dusty. The breakfast buffet is nice too !
Terjemah
Jawapan daripada Pihak Penginapan: "Dear Mrs Nor Naimmah, “Warmest greetings from Swiss-Belhotel Rainforest Kuta where nature and contemporary living meet”. Thank you so much for choosing Swiss-Belhotel Rainforest Kuta as your preferred hotel for your recent holiday in Bali and thank you for taking your time to share your kind and positive feedback. This will be our highest motivation to serve better. I assure you that I will personally share your constructive feedback to the appropriate hotel team for further improvement and to avoid these inconveniences from reoccurring again in the future. Myself and team are looking forward to welcoming you back to Swiss-Belhotel Rainforest Kuta soon. Sincerely, Reallyazika Jacobus Asst Ecommerce Manager"
Pengguna Tetamu
Bilik queen mewah
Menginap pada Ogo 2024
Pasangan
4 ulasan
4.5/5
Hebat
Disiarkan pada 13 Sep 2024
Basically it was a nice place. But several things are uncleanness. Such as the uncleanness cups
Terjemah
Jawapan daripada Pihak Penginapan: "Dear Our Valuable Guest,“Warmest greetings from Swiss-Belhotel Rainforest Kuta where nature and contemporary living meet”.Thank you so much for choosing Swiss-Belhotel Rainforest Kuta as your preferred hotel for your recent holiday in Bali and thank you for taking your time to share your kind and positive feedback. This will be our highest motivation to serve better.I assure you that I will personally share your constructive feedback to the appropriate hotel team for further improvement and to avoid these inconveniences from reoccurring again in the future.Myself and team are looking forward to welcoming you back to Swiss-Belhotel Rainforest Kuta soon.Sincerely,Reallyazika JacobusAsst Ecommerce Manager"
sanny bong
Bilik Mewah Utama
Menginap pada Jan 2025
Solo
17 ulasan
4.2/5
Sangat Baik
Disiarkan pada 19 Feb 2025
The hotel staff are helpful. The building has greenary and fresh air to the theme. Comfort & clean. A bit old for bathroom condition, I dislike the yellow lighting inside bathroom. Breakfast is decent, although not great.
Terjemah
Jawapan daripada Pihak Penginapan: "Dear Mr/s. Sanny,“Warmest greetings from Swiss-Belhotel Rainforest Kuta where nature and contemporary living meet”.Thank you so much for choosing Swiss-Belhotel Rainforest Kuta as your preferred hotel for your recent holiday in Bali and thank you for taking your time to share your kind and positive feedback and appreciation for our product and services, particularly our architecture design and our food. This will be our highest motivation to serve better.Myself and team are looking forward to welcoming you back to Swiss-Belhotel Rainforest Kuta soon.Sincerely,Reallyazika JacobusAsst Ecommerce Manager"
aisa muhammad
Bilik Kembar Mewah
Menginap pada Dis 2024
Bisnes
23 ulasan
3.5/5
Disiarkan pada 25 Jan 2025
Restaurant is dark doesn't looks great .....food also not really good ...sorry today that need so.e improvement also outside resto is hot during the day
Terjemah
Jawapan daripada Pihak Penginapan: "Dear Mr/s. Aisa,“Warmest greetings from Swiss-Belhotel Rainforest Kuta where nature and contemporary living meet”.I am truly saddened to read your review, knowing that we have falling short in providing the highest level of hospitality.I assure you that I will personally share your constructive feedback to the appropriate hotel team for further improvement and to avoid these inconveniences from reoccurring again in the future.We look forward to having you come stay with us again in Swiss-Belhotel rainforest Kuta and to taking great care of you. We will see you soon!With warm regards, Reallyazika JacobusAsst Ecommerce Manager"
AL FURKHAN
Bilik queen mewah
Menginap pada Okt 2024
Pasangan
1 ulasan
2.5/5
Disiarkan pada 23 Nov 2024
Front reception staff gave us a room on first floor. It was NOT a smoking free area when we requested for non smoking room.
Room was flity and smelled moulding. Even the shower towels had foul smell on them .
When I demanded I was moved to non smoking room on level 3.
Poor quality rooms and rotting doors .
We ordered pizza for dinner and the pizza base had black spots every where , never seems my thing lol that before .
Overall poor reception and poor quality . I will not recommend this to any friends or family sorry.
Happy to share pictures on request since having trouble uploading them .
Terjemah
Jawapan daripada Pihak Penginapan: "Dear Mr. Al Furkhan,“Warmest greetings from Swiss-Belhotel Rainforest Kuta where nature and contemporary living meet”.I am truly saddened to read your review, knowing that we have falling short in providing the highest level of hospitality.I assure you that I will personally share your constructive feedback to the appropriate hotel team for further improvement and to avoid these inconveniences from reoccurring again in the future.We look forward to having you come stay with us again in Swiss-Belhotel rainforest Kuta and to taking great care of you. We will see you soon!With warm regards, Reallyazika JacobusAsst Ecommerce Manager"
Pengguna Tetamu
Bilik queen mewah
Menginap pada Jul 2024
Pasangan
1 ulasan
1.2/5
Disiarkan pada 20 Ogo 2024
Need improvisation on customer service. From the lobby to the restaurants, the staffs are being neglect on guests’ requests.
Even the room was dusty and the bathroom was in poor condition.
Terjemah
Jawapan daripada Pihak Penginapan: "Dear Our Valuable Guest,“Warmest greetings from Swiss-Belhotel Rainforest Kuta where nature and contemporary living meet”.I am truly saddened to read your review, knowing that we have falling short in providing the highest level of hospitality.I assure you that I will personally share your constructive feedback to the appropriate hotel team for further improvement and to avoid these inconveniences from reoccurring again in the future.We look forward to having you come stay with us again in Swiss-Belhotel rainforest Kuta and to taking great care of you. We will see you soon!With warm regards, Reallyazika JacobusEcommerce Executive"
Jhon
Bilik queen mewah
Menginap pada Okt 2024
Bisnes
7 ulasan
5.0/5
Luar Biasa
Disiarkan pada 31 Jan 2025
Nice Hotel, good service, price affordable, looking to come back
Terjemah
Jawapan daripada Pihak Penginapan: "Dear Mr. Jhon,Thank you so much for choosing Swiss-Belhotel Rainforest Kuta as your preferred hotel for your recent holiday in Bali and for wonderfully reviewing our facilities and services by our team.I am delighted to learn that everything you mentioned exceeded your expectation and how the team took care of your needs very well. Very positive and kind feedback like yours will always serve as an inspiration and motivation to our team.Myself and team are looking forward to welcoming you back to Swiss-Belhotel Rainforest Kuta soon.Sincerely,Reallyazika JacobusAsst Ecommerce Manager"
chongyx
Bilik queen mewah
Menginap pada Mei 2024
Melancong bersama rakan
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 23 Ogo 2024
Swiss Hotel Rainforest in Bali offers a serene and luxurious retreat surrounded by lush greenery. The rooms are spacious, elegantly designed, and equipped with modern amenities, ensuring a comfortable and indulgent stay. The hotel's standout feature is its beautiful rainforest setting, providing a tranquil escape from the hustle and bustle. Guests can enjoy a refreshing dip in the pool, unwind at the spa, or savor delicious cuisine at the on-site restaurant. The staff is professional and attentive, enhancing the overall experience. While the location is slightly removed from central attractions, it’s perfect for those seeking peace and relaxation in a natural setting.
Terjemah
Jawapan daripada Pihak Penginapan: "Dear Mr/s. Yin Xin Chong,Thank you so much for choosing Swiss-Belhotel Rainforest Kuta as your preferred hotel for your recent holiday in Bali and for wonderfully reviewing our facilities and services by our team.I am delighted to learn that everything you mentioned exceeded your expectation and how the team took care of your needs very well. Very positive and kind feedback like yours will always serve as an inspiration and motivation to our team.Myself and team are looking forward to welcoming you back to Swiss-Belhotel Rainforest Kuta soon.Sincerely,Reallyazika JacobusEcommerce Executive"
Pengguna Tanpa Nama
Bilik queen mewah
Menginap pada Jul 2024
Pasangan
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 12 Ogo 2024
Worth for the money. Very nice breakfast buffet. Rooms were clean
Terjemah
Jawapan daripada Pihak Penginapan: "Dear Our Valuable Guest, Thank you so much for choosing Swiss-Belhotel Rainforest Kuta as your preferred hotel for your recent holiday in Bali and for wonderfully reviewing our facilities and services by our team. I am delighted to learn that everything you mentioned exceeded your expectation and how the team took care of your needs very well. Very positive and kind feedback like yours will always serve as an inspiration and motivation to our team. Myself and team are looking forward to welcoming you back to Swiss-Belhotel Rainforest Kuta soon. Sincerely, Reallyazika Jacobus Ecommerce Executive"
Pengguna Tetamu
Bilik Kembar Mewah
Menginap pada Okt 2024
Melancong bersama rakan
10 ulasan
5.0/5
Luar Biasa
Disiarkan pada 6 Nov 2024
delicious breakfast and excellent service.
Terjemah
Jawapan daripada Pihak Penginapan: "Dear Our Valuable Guest,“Warmest greetings from Swiss-Belhotel Rainforest Kuta where nature and contemporary living meet”.Thank you so much for choosing Swiss-Belhotel Rainforest Kuta as your preferred hotel for your recent holiday in Bali and thank you for taking your time to share your kind and positive feedback and appreciation for our product and services, particularly our architecture design and our food. This will be our highest motivation to serve better.Myself and team are looking forward to welcoming you back to Swiss-Belhotel Rainforest Kuta soon.Sincerely,Reallyazika JacobusAsst Ecommerce Manager"