Terokai Ulasan Tetamu Hotel di Bali

Ramada by Wyndham Bali Sunset Road Kuta
3.4/5138 Ulasan
Pantai Kuta
We spent almost a week at the hotel at the end of July 2024. The rooms are spacious and clean. The bedding is adequate. Very pleasant hotel staff who try to be helpful. Breakfasts are adequate, a large selection of local dishes, modest cheeses and cold cuts for a European tourist. Not very good tea (but this is common in Bali). In the evenings, you can eat tasty and inexpensively at the hotel, the staff takes orders even 20 minutes before closing. Everyone is very willing to help. Its only downside is the bathrooms - they are well equipped with cosmetics and other things, the towels are soft and clean but unfortunately the walls and doors in the bathroom could use a good and thorough cleaning. The hotel was a starting point for us to explore Bali and it worked very well. Next to the hotel there are shops, a currency exchange.
Ramada Encore by Wyndham Bali Seminyak
4.1/5133 Ulasan
Villa-Seminyak(Kawasan Kuta)
Away from the hustle and bustle of the main city this hotel was perfect for our family holiday. Perfect example of service triumphs everything else when it comes to hospitality. We had to wait for more than an hour for the check-in as the rooms were not ready. The staff that time was overwhelmed by the number of guests and hence they were not very polite. When we finally got our rooms (2 Deluxe Rooms for 5 nights) we realised the difference between photos on the website and reality was different. Bathrooms had broken tiles, water pressure was low and there was hardly any hot water. Towels were old and definitely not suitable for use. At that point I decided to spend the night there while looking for another hotel for rest of my stay. Later that day we met Manda (Customer Experience Manager) she apologised for the late check-in and from tat point we had such a wonderful experience that turned out stay into a memorable stay. Along with Manda there are few other staff members who are worth mentioning, Dwi, Kristina, breakfast chefs and Eka from FnB. Thank you for your great attention to detail and dedication.

Soalan yang Kerap Ditanya

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