Ulasan Novotel Balikpapan

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your experience with us. We’re glad to know you found the room clean and the hotel location satisfactory. We’ve noted your feedback regarding the room’s condition, and it will be considered in our upcoming renovation plans to enhance guest comfort. We hope to welcome you back for an improved stay in the future.Warm regards,Anom PurboyantoGeneral Manager

Jawapan daripada Pihak Penginapan: Dear ENSut,Thank you for your wonderful review. We are delighted to know that you had an excellent stay and that our team made your visit comfortable and enjoyable. Your appreciation is truly motivating for us to continue delivering the best service.We look forward to welcoming you back to Novotel Balikpapan.Warm regards,Anom PurboyantoGeneral Manager

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at Novotel Balikpapan.We sincerely apologize for the inconvenience caused by the room condition and the slight odor you experienced. Please be assured that we are currently undergoing progressive maintenance and refurbishment to refresh our rooms and furniture for better comfort.We truly appreciate your kind understanding and are pleased to know that you were otherwise satisfied with our amenities, cleanliness, surroundings, and service. Your feedback is very valuable in helping us improve.We hope to have the opportunity to welcome you again and provide you with a more pleasant experience on your next visit.Warm regards,Anom PurboyantoGeneral Manager

Jawapan daripada Pihak Penginapan: Dear Nathasya Antolis,Thank you for taking the time to share your experience with us. We’re delighted to hear that you enjoyed our central location and found the room clean, comfortable, and well-equipped for both business and leisure.Your recommendation means a lot to us, and we’re truly grateful for your kind words. We look forward to welcoming you back to Novotel Balikpapan for another pleasant stay.Warm regards,Anom PurboyantoGeneral Manager

Jawapan daripada Pihak Penginapan: Dear Danila Vershinin,Thank you for your kind review and for choosing Novotel Balikpapan during your stay. We’re delighted to know that you had a great experience and found our hotel suitable for family stays.Your positive feedback is truly appreciated, and it will serve as motivation for our team to continue delivering memorable service to all our guests.We look forward to welcoming you and your family back again soon!Warm regards,Anom PurboyantoGeneral Manager

Jawapan daripada Pihak Penginapan: Dear Ms. Dinda,Warm greetings from Novotel Balikpapan.Thank you very much for your amazing rating and for choosing us as your number one hotel whenever you visit the city. We are truly delighted to know that you are highly satisfied with our cleanliness, surroundings, and most especially our service.Your continuous trust means a lot to us and motivates our entire team to consistently deliver excellent experiences. We truly look forward to welcoming you back again on your next visit.Warm regards,Anom PurboyantoGeneral Manager

Jawapan daripada Pihak Penginapan: Thank you for taking the time to tell us about your experience at Novotel Balikpapan. We do apologize for the inconvenience it might caused during your recent stay with us, on which for the time being management is investigating the case to find out what was really happen and take further actions. At Novotel, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. We appreciate your sharing your concerns, and we hope that you will give us the opportunity to better serve you in the future. Sincerely, Sigit Budiarso General Manager

Jawapan daripada Pihak Penginapan: Thank you for taking the time to tell us about your experience at the Novotel Balikpapan.We do apologize for the inconvenience it might caused during your recent stay with us, on which for the time being management is investigating the case to find out what was really happen and take further actions.At Novotel, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. We appreciate you sharing your concerns and we hope that you will give us the opportunity to better serve you in the future.Sincerely,Sigit BudiarsoGeneral Manager

Jawapan daripada Pihak Penginapan: Dear Emnual Rozary,Thank you for your outstanding rating and kind words. We’re thrilled to know that you had a great stay and enjoyed our amenities, cleanliness, surroundings, and service.Your positive feedback is truly appreciated, and we look forward to welcoming you back to Novotel Balikpapan for another excellent experience.Warm regards,Anom PurboyantoGeneral Manager

Jawapan daripada Pihak Penginapan: Dear Guests, Thank you for the perfect score, we hope your next visit will be as pleasant as the previous one. Sincerely, Sigit Budiarso General Manager

Jawapan daripada Pihak Penginapan: Dear FernandezPeter,Thank you for taking the time to share your review. We are pleased to know that you had a very good experience with us and appreciated our amenities, cleanliness, surroundings, service, and value. Your feedback is very valuable in motivating our team to keep improving.We look forward to welcoming you again at Novotel Balikpapan.Warm regards,Anom PurboyantoGeneral Manager

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you very much for your outstanding review and perfect scores on all aspects of your stay. We are truly delighted to know that you enjoyed the comfort of our Superior King Room along with the amenities, cleanliness, surroundings, and service provided.Your kind words are a great motivation for our team to continue delivering the best experience for every guest. We look forward to welcoming you back for another pleasant stay in the near future.Warm regards,Anom PurboyantoGeneral Manager

Jawapan daripada Pihak Penginapan: We very much appreciate your comments regarding your stay at the Novotel Balikpapan. We are glad overall you found our hotel a good place to stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigit Budiarso General Manager.