FILTHY. Filthy, Filthy, Filthy. Rented a three bedroom chalet for our family of four with two toddlers. There was great appeal in the jungle gym and the waterslides, and separate bedrooms for all. This place is a dive. They have done zero routine maintenance in years and it shows. We have blankets on the couch it is so stained. I spent an hour washing down the kitchen, bathtub, bathroom, etc. While wiping the sink countertop under the mirror the white towel came back filthy. There were crumbs on the counters and dirt on the floor. I called the front desk three separate times within our first hour there. No coffee. No lightbulb in the bedroom. Not even burnt out, missing. A gift bag and piece of a retainer found on the far side of the downstairs bedroom. Burnt out lights in kitchen, bathroom, stairway. No stairway railing, treacherous for young children. Deck not shovelled off so no way to enjoy it. Front door doesn't seal. Bathtub plug won't hold water. One coat hanger for a chalet that sleeps six. Assigned parking space not fully shovelled, post-holing getting kids out of car seats. It's so disappointing to pay $600 for two nights and feeling so dirty you don't want to touch anything. So please take this review as written by someone who doesn't care about fancy, rather someone who cares about cleanliness and comfort. We will never be returning here. ***UPDATE: After our first night stay I pulled back the blankets in my toddlers room and there were MENS SOCKS made up in the end of the bed. We aren't staying the second night. The SHEETS were clearly NOT even CHANGED, they were REMADE from the previous guests. My skin is crawling. As requested, our stay is being refunded in full.
Cemerlang
41 Ulasan