First off, thank you for opening a Marriott in the town of Banff. While we were a little apprehensive about staying at a Moxy, as it was our first encounter with a Moxy and we are older travelers, we must say the Moxy/staff met all our expectations for providing a first class stay. First off the check in process was flawless and the person checking us in (I believe his name was Parson/or Paris) couldn't have been nicer and provided a lot of invaluable information pertaining to the Moxy and Banff. Our rooms were spacious, with comfortable beds, spacious bathroom, high definition television, excellent coffee and enjoyable ski montif. We have status with the Marriott, so we were fortunate to have vouchers that we could apply to breakfast or other items. We chose to use the vouchers for breakfast, which we found to be delicious and cooked in a timely fashion/according to our particular tastes, by a great group of chefs. In particular my wife really liked the avocado toast and I liked the two eggs, any style, with potatoes, sour dough toast and bacon. There coffee was available by 6:30 each morning and it tasted great/was a very popular item and was refilled in a timely fashion. The lobby area was comfortable, interesting and a great place to have a glass of wine. The hotel also provided two drink vouchers, which was greatly appreciated. The manager of the Moxy was extremely friendly, professional and helpful. The cleaning crew was also very friendly, professional and did a great job cleaning the rooms in a timely fashion. I really appreciated the ”stash” room whereby one could pick up necessary supplies, such as toilet paper or toothpaste. A possible downside of the hotel was it was located on the outskirt of the town/almost a mile walk into the heart of the town. On the plus side, this may have been a good thing as it provided a quieter environment. There was also a public bus service, Roam Public Transit, that ran approximately every 20 minutes to/from downtown and the hotel was generous in providing bus passes. The Roam #1 will also take passengers to the popular Banff Gondola - limited public parking. We didn't get an opportunity to utilize the pool area but it appeared the people whom did really enjoyed themselves. The hotel also made bikes available for rent. Another possible downside was the size of the hotel parking slots. As a number of people drove large SUVs or pickup trucks, parking in slots next to them was at times challenging. Overall, we found the Moxy to be a excellent hotel and would not hesitate to stay here again if we are fortunate enough to visit Banff. For those thinking about a visit to Banff, it was a truly spectacular place, perhaps the most concentrated scenic beauty that I have ever experienced and definitely worth a visit. Thank you Marriott/staff for doing such a good job.
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