Hotel berhampiran Congdon Anatomical Museum di Bangkok

Terrible experience with hotel administration. Scheduled to stay from March 19th-24th. Had to depart early on March 20th due to international border crossing concerns due to COVID-19 problems. On arrival, we advised our receptionist in the change of our departure and she stated we could follow up with Expedia to pursue any form of refund/etc. We checked out March 20th before 8am with the electronic key we had paid a $500 deposit for. After travelling home, we had to speak to five different Expedia agents, on five different occasions, in order to communicate with the Lucky House department responsible for refunds, etc. Ultimately, I spoke with hotel staff directly over the phone. I explained that our early departure was due to COVID considerations and that the receptionist on our arrival had informed us that we could contact Expedia at a later date to pursue a form of hotel credit, refund, etc. To summarize, I was treated like garbage by the reservation/booking staff. She stated that she did not care that the receptionist gave us incorrect information regarding a refund on arrival. Not only did we not receive any form of apology but I was told that by the agent that since they're ”not a 5-star hotel” {a higher level} customer service did not concern them. Little aside, my wife speaks Thai, and we could hear the agents talking trash about us in the background during the phone conversation. I followed up with Expedia afterwards to discuss the exchange.

I had the pleasure of staying at this hotel, and it was a delightful experience. The hotel's location is fantastic, with easy access to the nearby river, providing a serene and scenic setting. What truly impressed me was their thoughtful provision of a small shuttle service for guests, allowing convenient trips to a nearby 7-Eleven or other places of interest along the riverbanks. This added convenience made my stay even more enjoyable, as I could explore the charming riverside area without any hassle. The combination of the great riverfront location and the customer-focused shuttle service made this hotel a top choice for a peaceful and convenient getaway. I highly recommend it to anyone looking for a relaxing riverside retreat with excellent amenities.

The location was ideal for the type of trip we selected. It seemed as though the hotel had recently been renovated and the room we had booked was pretty big - a triple. The shower and bathroom were also big enough and the rooms amenities were sufficient enough. The night staff were quite friendly and helpful but the day staff were quite hostile and unfriendly. The location of the hotel was right in the middle of Khaosan road which is ideal if you’re looking for a good party every night but a distance if you’re lugging big bags as you’re transport does not arrive at the hotel entrance. However there are many really nice cafes and restaurants close by. Also there’s a lot of other attractions very near. The rooftop bar and pool area is also a really nice spot to relax and unwind. All in all, it was really good value for money.

Been coming to KSR for some 25 years but since the last time, there have been some significant changes. Gone is the ‘charm’ to the place to be replaced with what appears to be an competition between every bar to see who can turn up the music volume the loudest with the result being an assault on the eardrums at every step. For the hotel - required to wait a long time whilst the staff try to find the booking, given a room in the 3rd floor and the keycard doesn’t work, back to reception, now given a room on the 4th floor - key card not working again, back to reception and met with a flustered staff member who finally managed to programme the card - then into a room with the mattress on the foor. I’m not sure if the inefficiency lies with the staff or the system but whatever, it’s not working well. On the positive side, the room was clean and well prepared. In general, a two night stay reduced to one simply because of the noise issue. KSR was always a favourite spot in bkk but the music volume has in this reviewers opinion, spoiled this once charming and colorful street.

I had a pleasure stay at Rambuttri Hotel at Bangkok. It was an incredible experience From the moment I arrived, I was greeted friendly staff who made me feel right at home. Check in was smooth and efficient and I was impressed by the cleanliness and modern decor of the lobby. Actually I arrived at the early in the morning and they allowed me to checked in an swift way. When I entered at roo. It was spacious and comfortable with all amenities. The bed was comfortable and had pleasing sleep every night. The location of the hotel is also cantered and accessible of public transportation. You can also visit the Democracy Monument and Grand Palace by walking.

バンコク旧市街・テーウェート地区のカサットスク通り沿いにある老舗のホテル。当ホテルのあらましについては公式HP内に詳しい記載がなされているが、現ホテル名に改称した1963年から数えても既に半世紀以上の歴史を誇り、落ち着いた佇まいの館内の共有スペースやドアマンの丁寧な物腰からも只ならぬホテルであることが伺える。ホテルは創業時からのハードをリニューアルしたと思われる旧館と現代風建築の粋を結集したかのように見える新館とに別れている。特筆すべきは旧館のアーケード回廊状の意匠とそこに設けられたプール・庭園のデザイン。客室はさすがに1950-60年代建築の限界から、最近のモダンなホテルとの比較では快適性・設備の面で見劣りしてしまうのは致し方ないのだが、適宜リニューアルされており不満を感じる事はない。バンコク旧市街の観光スポットへのアクセス性の良さも特筆すべきであり、ワンランク高い評価がなされてもおかしくない素晴らしいホテルである。

a pretty average room in an older building. the room was spacious, in fact almost too big as there is more than enough space for a second bed or a sofa. it has a bathtub, which is cool, but no fridge. i was late to check-in and called to inform them. the lady was very friendly and said that it was no problem. the location surrounding has many food options and it's about a 15 minute walk to the mrt.

สะอาด พนงเป็นกันเอง

This hotel is a hidden gem. It’s quiet, but close to Soi Ram Buttri, Khao San Rd and the National Palace. The room itself is pretty standard for a Bangkok hotel room. No complaints. The pool looked nice, but I didn’t use it. The breakfast was very good. I would stay here again.

Did 7 days quarantine in this hotel before TH Govt made quarantine 14 days. The room was modern, chic and much bigger than I expected. They give you a QR code to scan via WhatsApp or Line so communication with the staff is direct. Very useful. Nurse on duty is kind as well. Staff Yui and Firm are very helpfuI. I had some issues with my checkout however. The nurse informed me that I could check out one day earlier than in my confirmation and that was welcome news. Since I could Check out earlier, I asked if I would get a refund on the one night that I was supposed to stay and they said no. Staff said that checking out one day earlier is my option and I can stay one more night if I wanted 😅 They were explaining something about my arrival time in Thailand that allowed me to check out one day earlier. Touch down before 1800h in Thailand allows you to check out a night earlier apparently. I explained that the reservations department knew my arrival time and flight number (before 1800h). They still put my check out on my confirmation on a wrong date. I asked to speak manager to get further clarification but staff said the manager will only come in the afternoon. After days of quarantine, really just agreed so I could check out. Other than that, every thing is great. Food is excellent too! Security team was really kind and helpful. Will stay again to quarantine if I need to go TH again. Still hoping to get a refund of one night😅 Not to take away anything from reservations department, they replied promptly with last minute changes with my booking. Thank you Ibis for taking care of me 😁