Holiday Inn Bangkok Silom, an IHG Hotel

The hotel stay experience is great. We were lucky to have our room upgraded when checking in and the suite room was exciting and spacious. Nearby restaurants included a few Thai, Japanese, Italian and Indian food, also Starbucks and some chain stores/supermarkets, all in walking distance. The hotel's own breakfast buffet is also great at affordable price. Gym is nice too. I definitely recommend Holiday Inn Silom to travellers who would like to enjoy cleaniness, concenience and quiet stay.

Well, this is my second stay at this hotel in 3 months time. This time I got a room with a bath tub which is absolutely fine with me. However, there is no rack or shelf for the shower gel and shampoo, so I need to bend over 90 degrees for several times in a shower which is quite annoying. The sink also has a long hair from a previous lady guest. Photo attached for details. Other than the bathroom, the mattress is also a bit too soft especially by the edge, so I need to sleep in the center of the king size bed to avoid a bad back in the morning. Secondly, the same old issue happened again (it happened in my last visit in July) as the room maid took the room key away from the slot by the entrance of my room, to save energy I presumed This time I have no choice but to run down to the front desk and addressed the happening to the asst. Front office manager. I need to reiterate to her and she agreed that is not the proper action to do in view of the security of my room. Later on, Ms Paantayamon, the manager sent me a fruit plate and chocolate to compensate for the inconvenience caused. I sincerely urged her to conduct more training to the room maids of their uwnprofessional behavior to take room keys away from any guest rooms. It posed a security issue if the key is in the wrong hands. Finally, I hope the hotel looks into this seriously before any theft or loss happens due to the key being taken away from a guestroom.

Just a great place to stay. Great room. Wonderful soft mattresses on beds. Spacious full bathroom. Great eating and drink options. Best breakfast buffet included. Got a terrific deal on Trip.com.

The quilt cover got stain, either the laundry department not doing a good job or the chambermaid not attentive. The quality of the bedroom slipper is very thin n it got dirty on day 3 but chambermaid did not provide a new pair for me despite I threw this dirty slipper in dustbin, they can picked it up & placed in back on the floor

Good service and location. But the facilities are rather old. Need renovations

Wonderful experience ,good staff 😀