Amaranta Hotel

Ulasan Amaranta Hotel

Amaranta Hotel

2 Soi 5 Pracharatbumpen Rd, Huai Khwang, Bangkok, 10310, ThailandLihat Butiran Hotel
Amaranta Hotel
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Ulasan Tetamu

4.1/5
Sangat Baik
278 ulasan
Ulasan yang disahkan
Persekitaran4.1
Kemudahan4.1
Perkhidmatan4.2
Kebersihan4.1
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Semua ulasan(278)
Ulasan positif(242)
Ulasan dengan gambar/video(76)
Lokasi yang sesuai(17)
Kolam renang yang bagus(9)
Terlalu bising(9)
Lokasi yang strategik(9)
Mewah(6)
Bilik yang besar(6)
Makanan yang lazat(5)
Dekat dengan tempat membeli-belah(5)
Ulasan kurang baik(36)
Jacelyntsl
Bilik Suite Amaranta
Menginap pada Nov 2024
Melancong bersama rakan
1 ulasan
2.0/5
Disiarkan pada 13 Dis 2024
Never coming back again! Our check-in time was 2:00 PM. We arrived at the hotel at 2:00 PM, but they told us they needed 30 more minutes to finish cleaning because the previous guest checked out late. Isn’t it the hotel’s responsibility to ensure that there are no overlapping bookings before allowing late check-outs? But we decided to wait the extra 30 minutes. When we returned at 2:33 PM, they told us it would still take about an hour because the previous guest had smoked in the room, and they needed time to remove the smell. We told them we were okay with the smell and just wanted to get into the room as soon as possible. Alternatively, we asked for a temporary room. They flatly rejected both requests and insisted that if we wanted a temporary room, we would have to pay extra. At this point, we felt it was extremely unfair to be made to wait for nearly 2 hours, especially when the delay wasn’t our fault. The hotel offered no satisfactory solution—only that we had to wait. We didn’t finally get into our room until after 4:00 PM. The next issue we faced was that there was a rat in the room! I’ve attached a photo of the rat that chewed on my seaweed from my luggage. Can you imagine how unhygienic it is to have a rat in your room, especially with our clothes left in open luggage? Additionally, the hotel furniture was quite old, and the towels were the cleanest thing in the room. One of the toilets had no hot water, and the shower head in another toilet couldn’t be mounted properly, meaning we had to hold it while showering. In summary, this was a terrible experience. We will definitely not consider this hotel again.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Jacelyntsl, Thank you for taking the time to review your stay with our hotel. We are very sorry to learn that your experience with Amaranta Hotel wasn't a memorable one. Kindly accept our sincere apologies for a trouble you had while you were staying with us. Our management team have already been advised to rectify this issue and ensure won't repeat in future. Further, I would like to ensure that our hotel staff is highly focused towards greater guest service to satisfy our guests needs , but on this occasion they were unable to live up to the standards. Once again, I would like to apologize for the unpleasant experience, and we sincerely hope to have an opportunity to welcome you back and serve you once again in the future with our more usual standard of excellence. Best Regards, Paitoon BoonsriGeneral Manager Amaranta Management
ShadowXuu
Bilik Superior
Menginap pada Apr 2024
Pasangan
14 ulasan
4.5/5
Hebat
Disiarkan pada 22 Mei 2024
Honeymoon cum husband's birthday trip. Complimentary decoration and cake was provided upon request. The staffs are friendly and helpful. Overall is good except hotel furniture need to maintain as it is quite run down.
Terjemah
Jawapan daripada Pihak Penginapan: Dear ShadowXuu, Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards,Atthapon PansriFront Office Manager Amaranta Management
Jerry Shuo
Bilik Superior
Menginap pada Ogo 2024
Bisnes
11 ulasan
4.2/5
Sangat Baik
Disiarkan pada 12 Sep 2024
Very old hotel and desperately in need of a refurbishment. Otherwise, everything else was very good. Bed and room large and comfortable. Service good. Very Chinese location and mostly seemed to be Chinese guests.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Jerry Shuo, Thank you for sharing a review of your recent experience. We are so pleased to hear that you are satisfied with our hotel and services. Our team here at Amaranta Hotel is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Best Regards, Atthapon PansriFront Office Manager Amaranta Management
Pengguna Tetamu
Royal Suite
Menginap pada Jun 2024
Keluarga
1 ulasan
3.7/5
Disiarkan pada 3 Ogo 2024
I booked the Royal suite for my family. This was 2nd time staying there. It’s big, spacious, enough room for everyone but I find the room not maintained. It’s dusty, aircon and exhaust system very noisy. No hot shower, water is cold. Breakfast is included, more varieties this time, which is good.
Terjemah
Jawapan daripada Pihak Penginapan: Dear valued guest, We appreciate your taking the time to leave a comment, and we apologize to hear about your experience with the room. We hold ourselves to the highest standards and have addressed this issue. Please give us another chance to prove ourselves sometime soon. Best Regards, Atthapon PansriFront Office Manager Amaranta Management
Pengguna Tetamu
Bilik Superior
Menginap pada Mei 2024
Keluarga
8 ulasan
5.0/5
Luar Biasa
Disiarkan pada 17 Jun 2024
It”s a good hotel to stay here. Very cleanness and perfect at centre of bangkok town location. Swimming pool and root bar at level 8 is superb. The staff is very friendly and helpful. Worth in for stay here.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued guest , Thank you for providing feedback on your recent experience at Amaranta Hotel. We take pride in providing a clean and comfortable room for all of our guests. So our team appreciates that you noticed. We look forward to seeing you again soon. Best Regards, Atthapon PansriFront Office ManagerAmaranta Management Team
Si Jie
Bilik Superior
Menginap pada Sep 2023
Pasangan
2 ulasan
3.7/5
Disiarkan pada 28 Okt 2023
Overall room was okay just that it was quite different from a year ago when we went to the hotel. But overall still a pleasant stay.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Si Jie, Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards, Atthapon Pansri / Front Office Manager
Pengguna Tetamu
Bilik Superior
Menginap pada Mac 2024
Melancong bersama rakan
1 ulasan
3.5/5
Disiarkan pada 16 Apr 2024
The hotel was a lot better than expected for the price I paid. However, when I checked into the hotel, I noticed that the bin in the room isn’t cleared, there were condom wrappers inside which kinda turned me off. I informed them but I saw the housekeeping lady at another room, so I asked her to change it for me. The bed is quite soft for me and I couldn’t sleep well as I am used to sleeping on firm beds. Otherwise, all is good. There’s many food options nearby & we had fun during the songkran festival.
Terjemah
Uncle Teng
Bilik Eksekutif
Menginap pada Feb 2024
Pasangan
22 ulasan
3.2/5
Disiarkan pada 1 Apr 2024
Everything is fine, room is clean , but the front desk service staff needs to improve their attitude. I been asking if I can use credit card for deposit, then she answered me "We accepted only CASH and we never ever accept CREDIT CARD" I think it would be better if she reply me with "sorry mam, we only accepted CASH" its clear enough if she reply me this way. Don’t have high expectations about the service but the room is nice ! Hotel location walk distance to Huaykwang night Market. P.S. if you use bathtub in your room ... you need to pay for it ! ^_^
Terjemah
Jawapan daripada Pihak Penginapan: Dear Uncle Teng, We appreciate your taking the time to leave a comment, and we apologize to hear about your experience with a member of our staff. We hold ourselves to the highest standards and have addressed this issue. Please give us another chance to prove ourselves sometime soon. And we hope to see you again in the near future.Best Regards, Atthapon PansriFront Office Manager Amaranta Management
kaikai18
Bilik Superior
Menginap pada Ogo 2023
Melancong bersama rakan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 30 Sep 2023
A very good and wonderful hotel. Quiet and peaceful. Hotel away from main road. But still sit beside a 7-11 store whereby you can grab food and drinks or other necessities easily. Not too far from airport. Nearby to attractions and amenities
Terjemah
Jawapan daripada Pihak Penginapan: Dear kaikai18, Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards, Atthapon Pansri / Front Office Manager
BIRDY172
Junior Luxe
Menginap pada Ogo 2024
Pasangan
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 2 Okt 2024
Very nice for couples 2 or 3 days is good.
Terjemah
Jawapan daripada Pihak Penginapan: Dear BIRDY172, Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards,Paitoon BoonsriGeneral Manager Amaranta Management
Pengguna Tanpa Nama
Bilik Superior
Menginap pada Nov 2023
Tempah untuk orang lain
7 ulasan
5.0/5
Luar Biasa
Disiarkan pada 12 Dis 2023
Awesome location and amenities are located in close proximity. Giving off luxurious feel
Terjemah
Jawapan daripada Pihak Penginapan: Dear valued guest, Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards, Atthapon Pansri / Front Office Manager
Pengguna Tanpa Nama
Bilik Superior
Menginap pada Mei 2023
Bisnes
35 ulasan
4.7/5
Menakjubkan
Disiarkan pada 2 Jul 2023
So far so good Nearby got lot of restaurant and also massage shop
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued guest, Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards, Atthapon Pansri / Front Office Manager
Benjamin
Bilik Superior
Menginap pada Feb 2024
Solo
23 ulasan
5.0/5
Luar Biasa
Disiarkan pada 9 Apr 2024
Everything is good, Location and convenient
Terjemah
Jawapan daripada Pihak Penginapan: Dear Benjamin, Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards, Atthapon Pansri Front Office Manager Amaranta Management
Pengguna Tetamu
Bilik Superior
Menginap pada Jun 2023
Solo
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 17 Jul 2023
A great and affordable hotel that is situated close to the train station. One of its perks is that it is close to a laundromat (self-service laundry facility) and many great restaurants and markets. I love the control panel in my hotel room which can control the lights, air conditioners and blinds with a simple press of a button. The choice between a bath and shower is a great addition (that not all hotels have) and the staff are quite nice and friendly. The only critique I have is that some of the room equipment may need to be repaired/updated (e.g. the plastic seal on the shower door is coming off). Overall, I highly recommend this place, it is clean, affordable, convenient and relaxing for a solo traveller!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued guest, Thank you for taking a moment to share your experience at Amaranta Hotel. We are so pleased to hear that you are satisfied with our hotel and services. We look forward to welcoming you back again soon. Best Regards, Atthapon Pansri / Front Office Manager
MK9999
Bilik Superior
Menginap pada Okt 2023
Bisnes
8 ulasan
4.0/5
Sangat Baik
Disiarkan pada 6 Feb 2024
Location is not at main road but still easy to get transport
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. Chong Boon, Thank you for providing feedback on your recent experience at Amaranta Hotel. We take pride in providing a clean and comfortable room for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon. Best Regards, Amaranta Management Team