Hotel berhampiran Wat Benchamabophit, Bangkok

我訂了三晚上，兩間房，一開始分配的房間都是挨着路邊，住了一晚上，實在實在太吵了，路邊的摩託車還有突突車喇叭還有那個發動機的聲音，實在受不了，就和酒店説一定要換間房給我，酒店就調了一間給我！環境衞生都很好，裝修很新，走路去考山路有點遠，要15-20分鐘，我們帶孩子和長者都是突突車去考山路，大皇宮！突突車是有點費錢的，酒店配套的餐廳也不錯，物美價廉！如果一定要住，同樣房型，記得訂那個貴一點的，貴一點好像朝裏，不吵，就非常完美了

เคยไปพักหลายครั้งแล้วค่ะ แต่รอบนี้ บรัชออนหาย กระเป๋าเครื่องสำอางถูกเปิด มีบรัชออนหายไป แล้วมาดูอีกครั้ง พวกกุญแจที่เป็นของที่ระลึกจากที่เราไปเที่ยวมสหายค่ะ แจ้งเรื่องแล้วแต่ยังไม่มีใครติดต่อกลับ พยายามคิดว่าตัวเองลืมที่อื่น แต่นอกจากแม่บ้านก้ไม่มีใครเข้าห้องแล้วค่ะ เราผิดเองที่แขวนป้ายให้ทำความสะอาด รอบนี้เสียความรู้สึกมากๆค่ะ ของไม่ได้แพง แต่มันเป็นของที่เราใช้ประจำด้วย

Very nice guesthouse, super clean and cozy. The hostel is over 40 years old but in good maintenance and renovation. Toilets are on the ground floor so you need to go down if you stay in the upper level. The owner is nice supportive. There are two sockets on the common area on floor so you have to leave your devices there when charging.

Excelente custo benefício! Quarto limpo e confortável! Café da manhã muito bom! O staff do hotel é extremamente simpático, também dispõe de um rooftop com bar e possui parceria com o hotel da frente para uso da piscina! Fizemos também no hotel um curso de culinária tailandesa que foi demais! Recomendamos muito!! Certamente, numa próxima ida a Bangkok voltaremos ao hotel.

First impression is the lobby is nice but room is shabby. However, air con is great, lots of windows with good view, good wifi, decent shower, small but reliable mini fridge. Importantly, it’s quiet at night (at least on the 4th floor). There’s no coffee shop, don’t know why amenities list says there is. Maid service is good, clean linens, free water, soap dispenser in shower. Bed is medium hard but OK even if you need very soft like I do. Great pillows. Upon check in your passport is copied, no attempt to hold the passport ransom. Right next to 7eleven which is handier than I anticipated. Lots of buses including airport bus 5 minute walk away.

Terrible experience with hotel administration. Scheduled to stay from March 19th-24th. Had to depart early on March 20th due to international border crossing concerns due to COVID-19 problems. On arrival, we advised our receptionist in the change of our departure and she stated we could follow up with Expedia to pursue any form of refund/etc. We checked out March 20th before 8am with the electronic key we had paid a $500 deposit for. After travelling home, we had to speak to five different Expedia agents, on five different occasions, in order to communicate with the Lucky House department responsible for refunds, etc. Ultimately, I spoke with hotel staff directly over the phone. I explained that our early departure was due to COVID considerations and that the receptionist on our arrival had informed us that we could contact Expedia at a later date to pursue a form of hotel credit, refund, etc. To summarize, I was treated like garbage by the reservation/booking staff. She stated that she did not care that the receptionist gave us incorrect information regarding a refund on arrival. Not only did we not receive any form of apology but I was told that by the agent that since they're ”not a 5-star hotel” {a higher level} customer service did not concern them. Little aside, my wife speaks Thai, and we could hear the agents talking trash about us in the background during the phone conversation. I followed up with Expedia afterwards to discuss the exchange.

Kemudahannya sangat lama, jadi bersiaplah. Terdapat seekor burung di luar tingkap yang telah lama mati, hanya tinggal bulunya sahaja. Pengangkutan adalah mudah, dan anda boleh menaiki BTS terus di depan pintu. Sarapan pagi hampir tidak sedap dan kopi tidak dikisar baru. Saya ingin mendapatkan beg untuk meletakkan pakaian kotor, tetapi papan tanda mengatakan bahawa untuk perlindungan alam sekitar, mereka tidak menggunakan beg dobi plastik, tetapi menggunakan beg kain boleh guna semula. Jika anda perlu mengambilnya, sila bayar XX yuan. Saya terfikir sendiri bahawa saya mempunyai rasa perlindungan alam sekitar yang kuat, tetapi mengapa terdapat dua beg plastik di dalam tong sampah? Saya hampir meminta mereka mendapatkan beg sampah untuk digunakan.

Hotel is clean and a little bit away from the noisy Chinatown street. But is still very near to all the night streets along Chinatown street. There is a Starbucks at the hotel lobby and 7-eleven opposite the hotel. Highly recommend if you want a spacious hotel room with lots of food choices and night market around.

Location is excellent! Located right next to BTS Phloen Chit Station and it is easy to get grab and somehow ”avoided” the terrible traffic in bangkok at times. However, the only downside is the lift servicing the hotel. It is extremely slow and one was faulty during my stay. And the noise of traffic can be heard from 12th floor. Light sleeper should probably take a slight note of that. Other than that I do not really have any complaints. Thank you!

tempat letak kereta luar Lantai bilik berbau hapak. Mungkin sebab hotel baru buka Perkhidmatan penyambut tetamu sangat baik. Sukar untuk menghubungi Roomservice