Hotel Zermatt dengan Bar

Staying at this hotel in Zermatt was an unforgettable experience! The location is perfect—just 500 meters from the train station, making it incredibly convenient. The highlight of my stay was the warm hospitality from the owners, Thor and Michele. They personally served the buffet breakfast every morning, which was both delicious and thoughtfully prepared. On my first day, I unfortunately missed breakfast, but as I was heading out around 10:45 am, they surprised me by reserving some food for me to enjoy before leaving. It was such a thoughtful and touching gesture that truly made me feel cared for. The room itself was immaculate and had everything I needed. The balcony offered a stunning mountain view, which was a perfect way to start and end each day. Thor and Michele went above and beyond to make me feel like a VIP throughout my stay. They remembered my name, attended to every need, and even took the time to explain the local attractions and recommend food options based on my preferences. I feel incredibly lucky to have secured two nights at this gem of a hotel, especially since it’s almost always fully booked. This was one of the most personal and heartwarming stays I’ve ever had. If you’re visiting Zermatt, staying here is an absolute must. Thank you, Thor and Michele, for making my trip so memorable!

Thoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.

I had a wonderful stay at this charming small hotel, beautifully decorated and conveniently located near Zermatt train station. During my stay, a snowstorm caused a power outage and all train services were suspended, making it impossible to leave the town. Despite these unexpected circumstances, the hotel took excellent care of us. They provided helpful information, allowed us to extend our stay without any additional charges, and showed incredible kindness throughout. The hotel owner was especially warm and accommodating, making a difficult situation much easier for us. I truly appreciated their hospitality and would highly recommend this hotel to anyone visiting Zermatt.

We enjoyed a calm, chill atmosphere at the Matterhorn Hotel. The staff were warm and attentive, making check‑in and recommendations easy. Breakfast was a highlight—fresh local specialties that set a great tone for the day. The hotel is conveniently located about a 10–15 minute walk from the train station, though note there’s an uphill slope on the approach to the apartment. Inside the building there is an elevator, so accessing rooms is straightforward and you don’t need to carry the luggage using staircase. Ideal for travelers who want a relaxed base, friendly service, and an authentic local breakfast. Love this hotel very much and would definitely stay here again.

All good. The hotel upgraded our room. Service very nice. Breakfast very nice. The only minor negative point is the fact that the hotel didn't provide toothbrush. Except this everything was perfect

For a truly memorable stay in Zermatt, look no further than the Traditional Julen Hotel. We travelled throughout Switzerland, and the view from our Matterhorn room was hands down the best we experienced. Waking up to that iconic peak every morning was simply breathtaking. The service at the Julen is impeccable. The staff is incredibly accommodating and went above and beyond to meet every need we had, making us feel truly welcome. Speaking of needs, be sure to grab a bite at their downstairs restaurant. The food is excellent, though the space is a little on the cozy (some might say claustrophobic) side. Don't let that deter you, though - the culinary experience is well worth it. Overall, the Traditional Julen Hotel is a fantastic choice. Splurge on the Matterhorn room for an unforgettable view, and rest assured knowing you'll be taken care of by a truly exceptional team. Highly recommended!

We stayed here for 3 nights. The location is perfect, just a few steps from the train station. Our room was spotless and we love the partial Matterhorn view. The breakfast staff were incredibly friendly and welcoming. Everything is perfect. I’ll definitely stay here again for my next Zermatt trip.

這是一傢什麼樣的神仙酒店呀。訂的時候完全沒有預期到，因為采爾馬特衹有一天的時間，所以想在火車站附近找一家住。沒想到酒店不僅地理位置很方便（樓下就是商業街），硬件設施非常好，早餐也很豐富。因為離火車站和登山小火車都很近，完全來得及坐最早7點的小火車上山到最後一站Gornergrat，看到了日照金山。另外酒店前台Panna非常kind，給我們介紹了登山遊玩的路線，如何找黑臉羊的方位，還幫我們訂當地非常風味的餐廳。最後再一次感謝酒店Panna和Zoe對於我們這次行程的巨大幫助。

the location was good. u can see matterhorn clearly but unfortunately there is a big construction crane block some view. On the way to hotel from zermatt station if you follow the google map, it gonna lead u to hard way, very high upslope hill. it will be better if hotel provide u the easy path way to hotel.

We love the hotel and wished we could have stayed longer. The view from the balcony of our room gave us a clear view of the Matterhorn. The hotel is easily accessible from the Zermatt train station and the Town centre . We loved the room allocated and found it extremely comfortable. We also enjoyed the sumptuous breakfast buffet which was pretty extensive. Staff was really pleasant and helpful at all time. Our receptionist even escorted us to the room by stairs because their lift was not functional when we checked in. The only regret was that we were unable to utilise the sauna and swimming pool facilities due to time constraints. Will highly recommend the hotel to those who are looking for value for money stays whilst in Zermatt.