Cari Hotel 4-Star di Zermatt

Very nice staff in the breakfast and balcony service. It is very nice that hotel provides a hiking backpack to use for free. The location is also great.

We just came here without many informations about this hotel, but their hospitality from staffs was Really Really great. I felt like I was staying 5+star hotel from their kindness. Picked up by hotel car, free sauna, free to use mini bar, great balcony view considering the cost of staying, and also took us to the station again when we left. I would strongly recommend this hotel, and there is also sister hotel named Hotel Daniela probably also great guessing from my experience from Hotel Chesa Valese. Hope everything well to the hotel family and staffs. We really have enjoyed to staying there.

We enjoyed a calm, chill atmosphere at the Matterhorn Hotel. The staff were warm and attentive, making check‑in and recommendations easy. Breakfast was a highlight—fresh local specialties that set a great tone for the day. The hotel is conveniently located about a 10–15 minute walk from the train station, though note there’s an uphill slope on the approach to the apartment. Inside the building there is an elevator, so accessing rooms is straightforward and you don’t need to carry the luggage using staircase. Ideal for travelers who want a relaxed base, friendly service, and an authentic local breakfast. Love this hotel very much and would definitely stay here again.

Nice and clean room, warm atmosphere with wood texture deco. Best position in Zermatt and a great viewpoint right in front of the hotel. You can easily take photos for the nice dawn light on the Matterhorn just with a few step walking. The hotel provides nice breakfast and also a warm restaurant within. Staff are super friendly, You can ask for some viewpoint recommendations that is really helpful for photographers. Big thanks for bring me the luck to see the nice view, this would be my best memory of my First impression in Europe.

Beautiful property. extremely well-designed suites. Very friendly personnel. Excellent location for the Matterhorn view. The room was tastefully decorated, with a comfortable bed, excellent house cleaning services. Provide personal skincare product, especially the sheep soap that I love it ! Breakfast was also excellent. I’d want to go there again ! :)

ツェルマットを楽しむのに最高の場所でした。 内装がとても可愛く全体的に温かみがあり、日本では味わえない非日常を体験できました。 部屋もゆったりと過ごせる広さで、ベランダのに出るとツェルマットの澄んだ空気を感じられて良かったです。眺望がある部屋ではありませんでしたが、それでも外に出られるのは良かったです。バスルームだけ狭さは感じましたがシャワーを浴びるだけなので許容範囲内です。 部屋の冷蔵庫中には水やビール、炭酸飲料などが用意されていて無料で頂けたのはとても嬉しかったです。物価の高いスイスでは有難いサービスだと思います。 ウェルカムスイーツとしてのリンツのチョコレートも、スイスらしさを感じられ嬉しいサービスでした。 朝食も一般的な洋風なブレックファーストといったラインナップでしたが、フルーツもチーズも素材が良いのかシンプルでありながら美味しく、個人的にはクロワッサンがとても美味しかったです♡あとオーダーしたら作ってくれるホットチョコやカプチーノなどのカフェも美味しかったです。 チェックアウト時には駅まで送迎して頂けて助かりました。 スタッフの方も親しみやすい雰囲気で、良い滞在となりました。

Thoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.

The hotel is perfect. At first when I look at the photos, I thought it would be a cozy small wooden room which is a little bit worn out. But no! Everything is so new and clean. The location is perfect! Center of everything! Breakfast got a wide range of choices too. Staff are nice. One downside of the hotel is that for me, the pillow is wayyy too flat. I have to put the towels from the bathroom under the pillow. Other than that, perfect!

Enjoy my stay in this resort during my zermatt trip. Can see nice matterhorn view in the morning from the room. Nice breakfast. Will recommend.

We love the hotel and wished we could have stayed longer. The view from the balcony of our room gave us a clear view of the Matterhorn. The hotel is easily accessible from the Zermatt train station and the Town centre . We loved the room allocated and found it extremely comfortable. We also enjoyed the sumptuous breakfast buffet which was pretty extensive. Staff was really pleasant and helpful at all time. Our receptionist even escorted us to the room by stairs because their lift was not functional when we checked in. The only regret was that we were unable to utilise the sauna and swimming pool facilities due to time constraints. Will highly recommend the hotel to those who are looking for value for money stays whilst in Zermatt.