Cari Hotel 4-Star di Zermatt

We got upgrade to Hotel Daniela by The Sisters. Perfect stays and warm welcome from the hotel staff.

Thoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.

We enjoyed a calm, chill atmosphere at the Matterhorn Hotel. The staff were warm and attentive, making check‑in and recommendations easy. Breakfast was a highlight—fresh local specialties that set a great tone for the day. The hotel is conveniently located about a 10–15 minute walk from the train station, though note there’s an uphill slope on the approach to the apartment. Inside the building there is an elevator, so accessing rooms is straightforward and you don’t need to carry the luggage using staircase. Ideal for travelers who want a relaxed base, friendly service, and an authentic local breakfast. Love this hotel very much and would definitely stay here again.

All good. The hotel upgraded our room. Service very nice. Breakfast very nice. The only minor negative point is the fact that the hotel didn't provide toothbrush. Except this everything was perfect

For a truly memorable stay in Zermatt, look no further than the Traditional Julen Hotel. We travelled throughout Switzerland, and the view from our Matterhorn room was hands down the best we experienced. Waking up to that iconic peak every morning was simply breathtaking. The service at the Julen is impeccable. The staff is incredibly accommodating and went above and beyond to meet every need we had, making us feel truly welcome. Speaking of needs, be sure to grab a bite at their downstairs restaurant. The food is excellent, though the space is a little on the cozy (some might say claustrophobic) side. Don't let that deter you, though - the culinary experience is well worth it. Overall, the Traditional Julen Hotel is a fantastic choice. Splurge on the Matterhorn room for an unforgettable view, and rest assured knowing you'll be taken care of by a truly exceptional team. Highly recommended!

Enjoy my stay in this resort during my zermatt trip. Can see nice matterhorn view in the morning from the room. Nice breakfast. Will recommend.

I love the philosophy of this hotel, sustainable development and zen! The staff is very friendly and give me good suggestions all the time! The sourdough from the bakery is extremely nice. I love their pizza, cinnamon rolls and cookie! The grill room provide delicious meat and wine! The breakfast is super yummy! The room is very cozy and warm! I love the rainforest shower, the furniture and the books! The spa centre and the garden make me relax! I will come back and recommend to everyone!

The hotel is perfect. At first when I look at the photos, I thought it would be a cozy small wooden room which is a little bit worn out. But no! Everything is so new and clean. The location is perfect! Center of everything! Breakfast got a wide range of choices too. Staff are nice. One downside of the hotel is that for me, the pillow is wayyy too flat. I have to put the towels from the bathroom under the pillow. Other than that, perfect!

My wife and I were on a honeymoon trip and booked Hotel Albatros. The front desk was really nice and helpful and provided us with two glasses of champagne. They left some nice surprise in the room. The room was clean and quiet. It has a huge balcony that links the same floor. The shuttle bus is 10 franc per room per trip. It is located in between the bahnhof and the Paradise Cablecar. Both about 10-15 mins away. All in all loved it.

We love the hotel and wished we could have stayed longer. The view from the balcony of our room gave us a clear view of the Matterhorn. The hotel is easily accessible from the Zermatt train station and the Town centre . We loved the room allocated and found it extremely comfortable. We also enjoyed the sumptuous breakfast buffet which was pretty extensive. Staff was really pleasant and helpful at all time. Our receptionist even escorted us to the room by stairs because their lift was not functional when we checked in. The only regret was that we were unable to utilise the sauna and swimming pool facilities due to time constraints. Will highly recommend the hotel to those who are looking for value for money stays whilst in Zermatt.