Hotel Zermatt dengan Spa

We just came here without many informations about this hotel, but their hospitality from staffs was Really Really great. I felt like I was staying 5+star hotel from their kindness. Picked up by hotel car, free sauna, free to use mini bar, great balcony view considering the cost of staying, and also took us to the station again when we left. I would strongly recommend this hotel, and there is also sister hotel named Hotel Daniela probably also great guessing from my experience from Hotel Chesa Valese. Hope everything well to the hotel family and staffs. We really have enjoyed to staying there.

Great location, just a few minutes from the train station which is very convenient. The room was comfortable and clean. Breakfast was excellent, I really appreciated that they even served rice, and the cheese selection was amazing. Facilities were complete, and the indoor pool was a nice bonus. Overall, a clean, comfortable stay with a fantastic breakfast!

We enjoyed a calm, chill atmosphere at the Matterhorn Hotel. The staff were warm and attentive, making check‑in and recommendations easy. Breakfast was a highlight—fresh local specialties that set a great tone for the day. The hotel is conveniently located about a 10–15 minute walk from the train station, though note there’s an uphill slope on the approach to the apartment. Inside the building there is an elevator, so accessing rooms is straightforward and you don’t need to carry the luggage using staircase. Ideal for travelers who want a relaxed base, friendly service, and an authentic local breakfast. Love this hotel very much and would definitely stay here again.

Beautiful property. extremely well-designed suites. Very friendly personnel. Excellent location for the Matterhorn view. The room was tastefully decorated, with a comfortable bed, excellent house cleaning services. Provide personal skincare product, especially the sheep soap that I love it ! Breakfast was also excellent. I’d want to go there again ! :)

ツェルマットを楽しむのに最高の場所でした。 内装がとても可愛く全体的に温かみがあり、日本では味わえない非日常を体験できました。 部屋もゆったりと過ごせる広さで、ベランダのに出るとツェルマットの澄んだ空気を感じられて良かったです。眺望がある部屋ではありませんでしたが、それでも外に出られるのは良かったです。バスルームだけ狭さは感じましたがシャワーを浴びるだけなので許容範囲内です。 部屋の冷蔵庫中には水やビール、炭酸飲料などが用意されていて無料で頂けたのはとても嬉しかったです。物価の高いスイスでは有難いサービスだと思います。 ウェルカムスイーツとしてのリンツのチョコレートも、スイスらしさを感じられ嬉しいサービスでした。 朝食も一般的な洋風なブレックファーストといったラインナップでしたが、フルーツもチーズも素材が良いのかシンプルでありながら美味しく、個人的にはクロワッサンがとても美味しかったです♡あとオーダーしたら作ってくれるホットチョコやカプチーノなどのカフェも美味しかったです。 チェックアウト時には駅まで送迎して頂けて助かりました。 スタッフの方も親しみやすい雰囲気で、良い滞在となりました。

Thoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.

For a truly memorable stay in Zermatt, look no further than the Traditional Julen Hotel. We travelled throughout Switzerland, and the view from our Matterhorn room was hands down the best we experienced. Waking up to that iconic peak every morning was simply breathtaking. The service at the Julen is impeccable. The staff is incredibly accommodating and went above and beyond to meet every need we had, making us feel truly welcome. Speaking of needs, be sure to grab a bite at their downstairs restaurant. The food is excellent, though the space is a little on the cozy (some might say claustrophobic) side. Don't let that deter you, though - the culinary experience is well worth it. Overall, the Traditional Julen Hotel is a fantastic choice. Splurge on the Matterhorn room for an unforgettable view, and rest assured knowing you'll be taken care of by a truly exceptional team. Highly recommended!

We love the hotel and wished we could have stayed longer. The view from the balcony of our room gave us a clear view of the Matterhorn. The hotel is easily accessible from the Zermatt train station and the Town centre . We loved the room allocated and found it extremely comfortable. We also enjoyed the sumptuous breakfast buffet which was pretty extensive. Staff was really pleasant and helpful at all time. Our receptionist even escorted us to the room by stairs because their lift was not functional when we checked in. The only regret was that we were unable to utilise the sauna and swimming pool facilities due to time constraints. Will highly recommend the hotel to those who are looking for value for money stays whilst in Zermatt.

Booked a family room for 3 adults and 1 child. Service at front counter is excellent! Courteous, friendly and informative. Also we got upgraded! Room is clean and spacious and has a balcony. On going renovation next door during our stay in Oct 2024. Resort has 2 restaurant at the hotel but one apparently requires reservation and has seating time. We were famished when arrived at the restaurant at 8pm, but were told to come back at 830pm for second seating. Such a disappointment when the front counter service was excellent. Had dinner at the pub instead, food wasn’t too bad. Spa facilities was great. Would stay at the same Ola e again. Value for money

SO BEAUTIFUL & we got a free upgrade upon arrival..🥹 Nice view, high level & super cosy environment, HUGE ROOM!! Would love to stay here again the next time I visit!