Hotel Wuhan dengan Bar

This hotel is wonderful, beds and rooms are very comfortable and spacious. The staff were exceptional kind, especially Claire Shang, who was working at the front desk. She speaks fluent English and a number of the staff know English as well. Every time I have family or friends visit me, I get them a room at this hotel. Can’t recommend it enough. Plus the breakfast is cheap but yummy, and you can order specific dishes you want like an omelette or scrambled eggs. Plus local Chinese dishes. Also they have a cute robot that can bring amenities to your room if you need them.

This hotel has an ideal location on Qindao Road. It's also close to Jianghan Pedestrian Road. The hotel staff was friendly, helpful and attentive. We had a very comfortable stay. The hotel was clean and the rooms luxurious. They gave us free gifts and upgraded our room for free when they saw our family size. It was a very comfortable experience. Will definitely come again. The surrounding environment is great for pictures, so bring something fancy that you might want to take a professional photo in 🤗 (not required, but would be a plus). Oh, the smart room was also a plus. The AI robot could turn on the light and A/C, close the curtains and order extra slippers or anything we needed from the receptionist. Highly recommend this hotel.

Very happy with our stay at this hotel and the friendly helpful staff. Room was clean and neat and bedding was most comfortable. Good balance of traditional and western options for breakfast. Hotel is very well located and central so easy to walk to most attractions. Would definately stay here again. John - Australia

I had an incredibly wonderful and comfortable stay experience at Crystal Hotel Streetkou, and I must give my highest praise to the staff member Xiaodi. From the moment I stepped into the hotel lobby, I felt unprecedented warmth and thoughtfulness. The whole check-in process was smooth, efficient, and extremely pleasant, thanks to Xiaodi’s professional and patient service. She greeted me with a sincere and friendly smile, carefully confirmed my accommodation needs, and patiently introduced the hotel’s facilities, surrounding environment, and convenient travel routes. Her gentle attitude and attentive details instantly made me feel relaxed and at home, eliminating all the tiredness from my journey.What impressed me the most is Xiaodi’s meticulous and responsible working attitude. She is always considerate and can take the initiative to notice the needs of guests. Whether I asked about room facilities, dining recommendations, or travel questions nearby, she always responded quickly and answered every question carefully and professionally without any perfunctory. During my stay, every encounter with her was warm and reassuring. Her service is not only standardized and professional but also full of humanity and warmth, which makes the whole hotel stay full of happiness.The overall environment of the hotel is also very good. The lobby is clean, stylish and bright, and the guest room is tidy, comfortable and well-equipped. Every

For the past few years, I have traveled to Wuhan at least once a year, and every single time I choose to stay at Royal Grace Hotel. For me, it’s more than just a hotel — it feels comfortable and familiar, almost like a home away from home. One of the main reasons I keep coming back is the exceptional care and attention I receive. Before each trip, I always message the manager, Coco, to let her know about my specific needs, such as having large-print labels on the shampoo, conditioner, body wash, and other amenities. She consistently takes care of everything before I arrive. It truly means a lot to feel understood and cared for in this way. Whenever I need anything from the front desk, the staff responds immediately and with genuine kindness. Their efficiency, warmth, and professionalism make every stay smooth and relaxing. I am sincerely grateful for the wonderful service and hospitality I receive each time. Royal Grace Hotel is not just the best choice in Wuhan for quality and service — it’s a place where I always feel welcomed and valued. 过去几年里，我几乎每年都会去武汉一次，而每一次我都会选择入住 Royal Grace Hotel。对我来说，这里不仅仅是一家酒店，更像是一个温馨、熟悉的地方，仿佛在武汉的“第二个家”。 我之所以一直选择这里，很重要的原因是酒店给予我的贴心关怀和细致服务。每次出发前，我都会提前联系经理 Coco，告诉她我的一些特殊需求，比如希望洗发水、护发素、沐浴露等用品能贴上大字号的标签。每一次她都会在我到达前帮我安排妥当。能被这样用心理解和照顾，真的让我非常感动。 每当我需要前台协助时，工作人员都会第一时间给予帮助，而且态度亲切、真诚又专业。他们的高效和温暖，让我的每一次入住都轻松又安心。 我由衷感谢他们一直以来的优质服务与热情款待。Royal Grace Hotel 不仅在品质和服务上是武汉最好的选择之一，更是一个让我始终感到被欢迎、被重视的地方。

This time the room cleaning during my stay was not so good and you can see marks on the floor. Generally speaking I really like this hotel, the design is one of the best I ever seen and the environment feels great. I would love if they can improve the gym a little more but overall it has most of your needs This was my third stay since they opened in last March and I wish they would make my stay more personal since I am a returning customer but for some reason they are simply not good at thia part

Will I stay here again? Absolutely yes! It's flawless and by far the best hotel i have stayed in China and in my life. Firstly, when i stepped in, the front desk lady (小慧）was so friendly and patient to bribg me through the check in process smoothly and professionally. She patiently explained all the details and services available such as free meal services delivered by robot to room, free airport shuttle, breakfast timing and free laundry services. Secondly, when stepped into the room, the room was so modern, sparkling clean and hi-tech. There was no foul smeel and smoking smell. Fruits (banana and madarain oranges) and some snacks were provided for free. The curtain can be open or close eith a press of the button beside the bed. The warm pressure and temperature are just right and functioning well almost instantaneously. The toilet bowl is also high tech and equipped with sensor and remote control that can heat up your cold butt in cold winter and wash your butt after your business. Thirdly, there's a cute little robot that can accurately deliver meals to your roon! So cool! Lastly, the breakfast buffet was sumptuous and amazing. Also the best i have had staying in China. Many varieties from small xakes, pastries, dim sum, vegetables, noodles, rice, salad, tea leaves, coffee, fruits, yogurt, juices, porridge and etc. The dining ambience is also relaxing and nice although it will be perfect if smoking is disallowed there. Finally i also wish to extend my thank to the other frontdesk ladies who were on duty onthe night of 2 Jan 2024 and 3 Jan morning as they were also super friendly, polite and attended to my queries well. I offered a small tips of 10 yuan but they turned down as they insisted they are not supposed to accept tips. I am sad but still they are doing their job professionally and i am impressed. ❤️💜💖💙💛💚🤍 Truely a 5/5 stars hotel. Thank you.

I had an excellent stay at the hotel. The staff were exceptionally warm and welcoming, and I truly appreciated the complimentary room upgrade, which made my experience even more enjoyable. The hotel’s location and overall environment are outstanding, offering beautiful river views that add a special touch to the stay. Highly recommended for both comfort and scenery.

First time staying here. The hotel was very well located in the downtown area. Front desk staff gave me an upgrade to their executive room with a killing view. Room was clean and quite spacious. Really dig the view of the lake and financial districts below. I would typically prefer a sunnier day for better visibility, but during my stay this time, it was drizzling and the blurry view was quite chill. Breakfast ended a bit early but had some decent food options. Lobby bar staff was not familiar with credit cards or Apple Pay but actually their handheld worked with my Amex on iPhone in the end. I had to work with her and her manager so keep in mind if you are using these options. I would recommend choose CNY on the POS machine and have your bank do the currency exchange. Their POS device charges 5.5% fee if you choose Dollar or equivalent.

I regret that I have to rate this hotel a little bit disappointing. We booked a room on Level 2, but we were assigned a room on Level 1 as the guests in Level 2 want to stay for another night. This is not a very satisfactory arrangement. It was a cool night but we have to turn on the aircon in order to freeze the many mosquitoes on the wall so we could kill them. We originally booked for 4 nights and because the room on Level 1 is not as private as we have expected and full of mossies, we decided to leave on the next day. The location of the hotel is actually close to the lake in a nice setting, however in order to get the taxi, we have to walk a long way to wait for the taxi in the rain which is causing us concern as well. On departure, the young lady from the restaurant was very nice on asking the approval of the boss, took us to another hotel about 20 minutes away. We really appreciate their help and on attempting to pay her, she declined with thanks. Nice and honest people can always be encountered in China. We wish they could try to do something with the mosquitoes. By the way, restaurant setting is quite nice, the western food they serve are actually quite nice and salad leaves very fresh. I would prefer to dine in this area than the local Chinese restaurant which seem to be quite expensive and food a little disappointing on the night of arrival.