Hotel Ostrava dengan Bar

So, we chose this hotel for a business trip based on the existing reviews and were not disappointed. The hotel is in a great location to allow for exploration of the area to be able to eat and drink whilst out and about. It has a great bar and restaurant on site so you dont even need to do that. When you walk in, you really get a feel that you are somewhere special. The staff are smartly turned out, smiley, friendly and willing to help. They have put a lot of effort into this place, and it feels like a top end hotel. The breakfast selection was excellent, fresh and in abundance. There is something for everyone and lots of it. Very very nice and the staff are all over it. Clearing, cleaning, smiling etc. The room was perfect. I had the best 4 night's sleep and better than my actual bed at home. The room was clean and tidy. The shower was fantastic. A large rain head for above and the option of a handheld if you want to switch. I had a kettle, tea/coffee, water etc which for me is exactly what I want. The gym is small but has enough there to do a good workout. If, however you happen to go into there to do weight training, and there is someone lifting also, you will be very limited unless you want to politely switch between sets but that aside, it's a gym and provides running machines, dumbbells and a multi station etc. The cherry on top was the final morning we had to leave. We would not make the breakfast as we were leaving too early but the hotel prepared us a breakfast box each. That was seriously amazing. It contained a ton of stuff from ready-made roll, pre cut bread, butters, spreads, fruit, water, yoghurt, energy bar etc. I was so so impressed and that was a great touch. I honestly really really liked this place and the employees there need to be proud of what they are doing. Id highly recommend this place.

A wonderful welcoming hotel. The Receptionist is kind helpful perfect. How nice to be shown to your room. The whole team at this hotel are wonderful. The room , a Junior Suite was superb. Very clean. Breakfast excellent. Located very close to a tram stop. Not far from the main rail station. Accessible entrance through the car park. Good sized secure car park. One of the best hotels I've ever been to. Highly recommended.

I recently spent a week here and found the hotel to be very clean and comfortable. The room was quiet and well-kept. The bed was just right, not too hard and not too soft. The bathroom was spotless. There were plenty of outlets and the lighting was more than sufficient. Reception was businesslike and professional. The breakfast offered had plenty of choices and was quite filling, especially as it was sometimes my only meal of the day. The only negatives were that the room was sometimes too hot and when ordering from the set menu in the restaurant at dinner, they were unwilling to accommodate dietary restrictions, telling us that no changes could be made. I would readily stay here again should my travels take me back to Ostrava in the future.

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Hotel is a SCAM with terrible service. I arrived on a 2 day business trip to the hotel, right from the first impression it didn't felt like a 4 star hotel. Room was very small with old (not in good way) furniture with no air condition and a small window that prevented most of the air to come inside. Later on I discovered that the hot water in the shower is not working, the front desk refused to believe me but after I insisted they said that they checked and the hotel's boiler is working and in the first floor there is hot water. I was explained that the pipes are old and I need some patience. After 10 minutes of cold water in the shower I asked to move to a different room in the first floor. The service desk refused and offered to fix the problem in the next day. I asked to leave the hotel due to the problem and get my money back. They agreed and told me it will be handled in the next morning. The next day they told me they have issues with the refund and it will take a few days. After I left the city I called again about the refund and they said that the manager decided not to refund me because there wasn't a problem. What a SCAM !!! avoid at all costs.