Hotel Ulm dengan Bar

The hotel itself was comfortable, the breakfast was good, and the other staff members I encountered during my stay were friendly and helpful. However, my check-in experience was extremely disappointing. I booked a Deluxe Room for 2 adults and 1 child through Trip.com. The booking clearly showed 2 adults, 1 child, and I had also submitted a special request asking for the sofa bed to be prepared before arrival. At check-in, the receptionist informed me that the sofa bed had not been prepared because the reservation allegedly showed only 2 adults. When I showed my booking confirmation, which clearly stated 2 adults and 1 child, she insisted that the hotel had not received such information. I understand that communication issues between the hotel and booking platform can happen. However, what disappointed me most was the receptionist’s attitude. There was no apology, no effort to assist, and no willingness to find a solution. Basic information such as the breakfast location and hotel facilities was only provided when I specifically asked. When I requested her name in order to provide feedback, she refused and replied, “I do not need to tell you.” This review is not about the sofa bed itself, but about the unprofessional and unfriendly service I received during check-in. Fortunately, the rest of my stay and interactions with other staff members were much more pleasant.

Good location right in front of main train station. Rooms are quite small but Interior still new and clean. Breakfast on 8th floor is basic but good.

I stayed at the Maritim Hotel Ulm and had a mixed but overall decent experience, with the breakfast being the clear highlight of the stay. The breakfast was excellent — very fresh, with changing daily offerings that made it enjoyable to visit every morning. A particularly impressive touch was during the New Year period, when the hotel extended breakfast service until 14:00 to accommodate guests after late celebrations. That level of flexibility was highly appreciated. The breakfast room itself was clean and well maintained, although the interior design already feels somewhat dated. On the downside, the hotel overall shows its age. The roughly 30 years of operation are visible in parts of the interior and general appearance. Additionally, the service felt more aligned with local standards rather than the international level typically expected from a 4-star hotel. For example, storing a suitcase for a few days between stays required a longer discussion than expected, which reduced the feeling of convenience and guest orientation. Overall, the hotel is still a solid choice, especially for guests who value a strong breakfast offering, but some modernization and service process improvements would further enhance the experience.

I am so impressed for the bed very comfortable and so clean. Very enjoy in quiet room with beautiful city view with sunrise.

Het is prima hotel goed ingericht alle voorzieningen nagedacht super ontbijt geregeld ik zou het zeker aanraden

Excellent location in between of cafes / restaurants/ direct opposite to the Munster and short working distance to the river Danube. We found the typical functional Motel One standard with a nice bar + rooftop. All was clean with very supporting staff members.

Super gezellig hotel en fijne mensen 😃 Een heerlijk bed en dito hotelkamer en ook gebruik gemaakt van een zeer fijne sauna 🔥💦💨 Ontbijt was ook goed en ik raad dit hotel dan ook zeker aan. Als doorreis zekers geschikt!! Aan de overkant van de straat een fijn restaurant.

Zimmer und Bad waren sauber und geräumig. Die Lage des Hotels ist sehr gut, zum Hbf und die Innenstadt ist man in wenigen Minuten zu Fuß.

The hotel stay with good area. You can walking from train station and very close Ulm Münster so it will have bells sound often. At first floor also have cafe&restaurant. But here have no elevator so please careful to request high floor if you have a big luggage 😅 The staff so kind and help me to carry my big luggage to my room. The door of the hotel is on the side of hotel. You should come to check-in at the cafe “Henriettas Coffee World”

Hotel was in orde. Echter werd ons geboekt ontbijt niet doorgegeven door Trip.com aan het hotel. Hierdoor moesten we ter plaatste 30 euro betalen. Wij zullen nooit meer via trip.com boeken.