Hotel Glasgow dengan Bar

I had a truly exceptional stay at Hotel Indigo Glasgow and felt compelled to share my experience because the level of service genuinely exceeded my expectations in ways I could hardly imagine. My check-in experience was incredibly seamless thanks to Erin. Having previously worked in a five-star hotel in St Andrews, I am very familiar with hospitality standards and how hotels usually operate. In many luxury properties, early check-in is rarely guaranteed. Guests are often asked to wait until the official check-in time, sometimes even until 4 pm depending on availability. I arrived at the hotel around 8 am after a long journey and thought I would simply ask, just in case. I had absolutely no expectation that a room would be available that early. To my surprise, Erin managed to arrange a room for me immediately, and there was no additional charge. I was sincerely grateful, as I had meetings to attend and it would have been very inconvenient to go into the office carrying a suitcase and backpack with my laptop and work materials. What stood out even more was Erin’s attentiveness. When I mentioned that I required a pet-free room due to allergies, she took the time to acknowledge this and explain how the hotel manages rooms for guests with allergies. I genuinely felt listened to, understood, and supported — never judged or dismissed. The cleanliness of the room was also excellent. Everything was immaculate, from the bathroom to the bedding and surfaces. As someone who pays close attention to hotel standards due to my own hospitality background, I could immediately see that the housekeeping team maintains a very high level of care — something that even some luxury five-star hotels occasionally fall short on. The room felt fresh, comfortable, and extremely well prepared. Later that evening when I returned to the hotel, I was assisted by Mark. Again, based on my previous experience in hospitality, I know that late check-outs in many hotels typically come with additional fees — often £24 for 1 pm, £48 for 2 pm, and sometimes up to £60–£100 for a 4 pm checkout. I asked for a late checkout expecting that, if I was lucky, it might be extended to 1 pm. However, Mark was very helpful and kindly extended it to 2 pm, which gave me plenty of time and was something I truly appreciated. Mark also assisted me in signing up for the rewards programme, and shortly afterwards I received the confirmation email. It really showed how organised, helpful, and considerate the front office team is. Another moment that really impressed me happened the following day. I briefly left the hotel before checkout and accidentally left my ID and wallet in the room. When I returned, Erin immediately recognised me from the day before. She confirmed my full name and email address and then extended my key card until 2 pm so I could access my room. Erin explained that normally the policy requires ID for that type of request, but on this occasion she used verbal confirmation because she remembered me from check-in the day before. 🩷 That level of attentiveness and professionalism is rare. It showed that the service was not simply about following procedures or ticking boxes, but about creating a genuine sense of comfort for guests and leaving a lasting impression. In all my interactions with Erin, she was enthusiastic, friendly, and supportive. The entire experience made the hotel feel welcoming and almost like a home rather than just a place to stay. Erin and Mark are a real credit to the team, and the service I experienced here honestly exceeded what I have seen in many luxury hotels. I would absolutely recommend Hotel Indigo Glasgow and will gladly stay again, especially as I will be travelling to Glasgow frequently over the next eight months.

The room is nice, clean and cozy. Good for solo traveler cuz I’m afraid of staying in massive room just by myself. Breakfast is alright continental breakfast you can expect. Gym you cannot expect too much. But being able to watch live football in the lobby is a vibe during World Cup period.

What a warm welcome we always receive at this hotel hundred percent welcome and excellent members of staff . Good food.set up is very accommodating. Pool facilities so relaxing.

We enjoyed our stay at the Maldron and felt it was great value overall. The location was perfect. Everything was within walking distance but also slightly away from the main high street so it was nice and peaceful at night. There were also loads of excellent restaurants and coffee shops within a few hundred meters of the hotel, offering loads of cuisine choices. The staff were very helpful and friendly. When we arrived, I realised I had accidentally booked one of our rooms as a double room when we needed a twin. After just a quick call to reception the staff found us a twin room within minutes, and were even mindful of keeping our families on the same floor for convenience which we hugely appreciated. The rooms themselves were very clean, modern and spacious enough for the two of us and our suitcases. The sound proofing was pretty decent too, and there was minimal noise from the corridor/outside apart from a few doors banging in the morning as guests left. Other highlights include: a very good shower where you can switch between a rainfall + handheld head, plugs on both sides of the bed (an essential these days!) and a comfortable bed. The TV system is a little dated in my opinion, however it does allow casting which was a bonus. Overall, I'd highly recommend this hotel for a mid-low budget stay.

Lovely hotel in a great location. The staff were friendly and car parking just down the road was no trouble for us at all. The room was spacious and modern. The breakfast was delicious and we would definitely stay here again.

The Marriott Hotel has updated the rooms to a good standard. However the bathroom has not been updated and was very poor with various areas dirty. (See photos). Also the shower screen did not close meaning lots of water was spilled onto the floor when taking a shower. One of the bath towels in the room had a hole in it. Other small things were that there is only one chair in the room meaning my wife had to sit on the bed. Also only one tea spoon in the room. This is not what I would expect from a Marriott Hotel!

Booked it as we were attending a concert. Man on reception was so lovely and cheery. Made us feel immediately at ease. Breakfast was fantastic - quiet and plenty of food. A very chilled vibe! Would definitely book here again next time we are in Glasgow!

A memorable hotel stay seamlessly blends comfort, exceptional service, and local charm. The experience begins with a warm, efficient welcome that immediately washes away travel fatigue. Inside the room, pristine cleanliness and thoughtful design create a personal sanctuary, featuring a plush bed and modern amenities. Delightful surprises, like a stunning window view or complimentary local treats, elevate the atmosphere. Exceptional hospitality shines through attentive staff who anticipate needs without intruding. Dining experiences, from a vibrant breakfast buffet to artisan coffee, celebrate regional flavours. Ultimately, a perfect stay transforms a simple lodging choice into a relaxing, unforgettable highlight of the journey.

The room was very clean and the staff was very friendly and very helpful as we got a twin room instead of a double. This was fixed as soon as housekeeping started and again super friendly and prompt. How ever the room it self was cold during the night. Bed a was not the must comfy once.

The hotel staff were very friendly and helpful and booked a taxi for us early in the morning to the airport and checked to see if recent roadworks were finished. The room was great and restaurant had lovely meals. This is a great place to stay in Glasgow.