Hotel Daerah Kunigami dengan Bar

We had a wonderful stay at PGM! The staff were incredibly nice, professional, and always eager to help. While the breakfast buffet didn't have a massive selection, every single dish was beautifully prepared, high quality, and absolutely yummy. The entire environment is so relaxing, making it the perfect getaway. We also loved both the indoor and outdoor pools—they are clean, modern, very comfortable, and paired with excellent facilities. Highly recommended!

Maybe due to weather issue, seems some mosquitoes and flies,, even inside room, the hotel is a bit old but kept not bad, service is perfect too, I like their velvet parking, just 1000yen/night and you may drop off at door. Amenities are adequate but I don't like the package of toothpaste which was a small bag and hard to open. Room was spacious; some shops around after crossing the bridge, if the convenience store can extend working hours, e.g 0200 ? I think it would be perfect as some of guests, like us, may arrive late at night.

. Halekulani Okinawa is an outstanding resort that delivers exactly what you expect from the brand: impeccable service, exceptional comfort, and a deep sense of calm. The service is flawless—attentive, warm, and genuinely thoughtful without ever feeling intrusive. The rooms are extremely comfortable, beautifully designed, and perfectly suited for a slow, restorative stay. The surrounding nature is stunning, and the resort feels well integrated into its landscape, which adds a lot to the overall experience. We stayed in December, and despite it being winter, the atmosphere was still incredibly pleasant and charming. The main pool does not operate in winter, but honestly, it doesn’t feel like a drawback at all—there is so much more to the property than the pool. Breakfast deserves a special mention: it is excellent, with high-quality ingredients and great variety. I highly recommend trying breakfast in different restaurants during your stay, as each offers a slightly different experience. Overall, Halekulani Okinawa is a refined, serene, and beautifully executed resort. A perfect choice for those who value comfort, service, and atmosphere over loud entertainment—even in the winter season.

We had spent 4 nights at the hotel during the Golden Week which might have influenced the perception of service, but not dramatically. Among the advantages of the hotel are: nice spacious rooms (ours had a stunning sea view); generally good location with beautiful nature and access to the beaches where you could actually swim (not a given on the island) - at least until the tide goes too low; reasonably good food across the restaurants with rather friendly prices; stylish bar with quality drinks. Among the disadvantages are: very non-Japanese service (generally not very helpful, with low penetration of English among the staff) and lack of attention to detail that could make the resort actually very nice - again, not very typical case for Japan. A few pieces of advice to the management: 1. Bring the option of in-room breakfast. If a guest is sick and can’t go down, it’s impossible to order in-room breakfast on the day, while rooms service opens at 11:30. Same frustration goes to the coffee stall downstairs that doesn’t serve coffee during earlier breakfast hours 2. Consider equipping rooms with coffee machines and contemporary electronics - low costs to take, yet massive disadvantage for the 5* status for not having them 3. Pay more attention to room service: we spent 48h without shampoo and shower gel. Our glasses were washed occasionally. New bottles of drinking water arrived only once. 4. Fix the beach! The amenities there look like a poor community beach area, especially those shameful umbrellas. You have reasonable amenities at the pool - why not spreading them to the beach areas to make them feel more like a resort rather than public beaches that no one gave any care? 5. Gym and SPA amenities could use a bit of refreshment. I won’t mention SPA service itself which might be a result of poor luck with the specific technician 6. Empty mini bar equals lost revenue. You could easily cover the modifications above through adding more options for people to enjoy drinks at their balconies. What makes staying in Japan truly special - genuine care and attention to every detail - was completely missing over our stay at this Hyatt. In fact, we consistently had that feeling “this could actually be really nice” and then something would go terribly wrong with the awkward service. The hotel that looks like 5* on pictures leaves a 3* aftertaste at max. I am only writing this because I felt it didn’t have to - those are easy aspects to fix.

My girlfriend and I come from Hong Kong, and we’re honored to visit Okinawa for the first time, staying at your esteemed hotel for four days and three nights. All the staff at your hotel are exceptionally friendly and eager to assist. Whether at the front desk, restaurant, or cleaning team, every colleague is impeccably polite. Even though our Japanese is nonexistent, the staff patiently communicated with us in English, which truly touched our hearts. This time, I successfully proposed to my girlfriend right here at your hotel—sincere thanks to your hotel for creating such unforgettable and beautiful memories for us. Additionally, we absolutely loved playing with the parrot in the hotel’s basement; it’s so adorable and fun! We hope to see it again next time and have more joyful playtime with it. We look forward to the opportunity to return in the future and share more warm moments together.

Hotel location is not very convenient if not driving Food is fantastic and the chef is real good. Peaceful environment. Next to beach Bed is too soft we have to use the futon bed (sofa) to sleep and it turn out good. No lift, and unit on second floor but they help with the luggage when we checked in but checked out we have to do it outselves

Sheraton Okinawa Sunmarina Resort is one of the best hotel and experience I had. The location is great which easy access to both north and south part of the island. Facilities are the best, especially the water activities. We tried almost all marine activities and all are great. Staff are wonderful and really helpful. They helped me from the day I book the hotel, marine activities arrangements, room service, and front desk. We definitely will come back to meet the great staff and hotel.

I enjoyed their ocean beach and view and swimming pool a lot.  moreover, there are snorkeling and diving in the resort, so you don't need to go outside and spent time on driving to different diving/snorkeling places.  

Our family have booked two rooms separately by two booking in the same period for the family trip, we have already completed the pre-registration for the hotel check-in to issue the check-in code. However, one room can get the password for getting the hotel key, another room was failed to get the password in the self check-in counter. We have to call the hotel customer service to get the password. We talked over 20 minutes and it spent around HKD300 for the mobile phone roaming fee.

就在月亮灣博物館度假村的隔壁，可以以低廉的價格享受度假村的配置如沙灘，機場線等。附近也有便利店，飯店。房間有微波爐冰箱，底樓有洗衣機可以用。民宿沒有電梯，店家會好心幫忙拎箱子上樓。被子沒有套被套，是以一層床單隔臟的形式隔着人和被子。總體來説還行，畢竟便宜。