Hotel Daerah Kunigami dengan Bar

We had a wonderful stay at PGM! The staff were incredibly nice, professional, and always eager to help. While the breakfast buffet didn't have a massive selection, every single dish was beautifully prepared, high quality, and absolutely yummy. The entire environment is so relaxing, making it the perfect getaway. We also loved both the indoor and outdoor pools—they are clean, modern, very comfortable, and paired with excellent facilities. Highly recommended!

. Halekulani Okinawa is an outstanding resort that delivers exactly what you expect from the brand: impeccable service, exceptional comfort, and a deep sense of calm. The service is flawless—attentive, warm, and genuinely thoughtful without ever feeling intrusive. The rooms are extremely comfortable, beautifully designed, and perfectly suited for a slow, restorative stay. The surrounding nature is stunning, and the resort feels well integrated into its landscape, which adds a lot to the overall experience. We stayed in December, and despite it being winter, the atmosphere was still incredibly pleasant and charming. The main pool does not operate in winter, but honestly, it doesn’t feel like a drawback at all—there is so much more to the property than the pool. Breakfast deserves a special mention: it is excellent, with high-quality ingredients and great variety. I highly recommend trying breakfast in different restaurants during your stay, as each offers a slightly different experience. Overall, Halekulani Okinawa is a refined, serene, and beautifully executed resort. A perfect choice for those who value comfort, service, and atmosphere over loud entertainment—even in the winter season.

We had spent 4 nights at the hotel during the Golden Week which might have influenced the perception of service, but not dramatically. Among the advantages of the hotel are: nice spacious rooms (ours had a stunning sea view); generally good location with beautiful nature and access to the beaches where you could actually swim (not a given on the island) - at least until the tide goes too low; reasonably good food across the restaurants with rather friendly prices; stylish bar with quality drinks. Among the disadvantages are: very non-Japanese service (generally not very helpful, with low penetration of English among the staff) and lack of attention to detail that could make the resort actually very nice - again, not very typical case for Japan. A few pieces of advice to the management: 1. Bring the option of in-room breakfast. If a guest is sick and can’t go down, it’s impossible to order in-room breakfast on the day, while rooms service opens at 11:30. Same frustration goes to the coffee stall downstairs that doesn’t serve coffee during earlier breakfast hours 2. Consider equipping rooms with coffee machines and contemporary electronics - low costs to take, yet massive disadvantage for the 5* status for not having them 3. Pay more attention to room service: we spent 48h without shampoo and shower gel. Our glasses were washed occasionally. New bottles of drinking water arrived only once. 4. Fix the beach! The amenities there look like a poor community beach area, especially those shameful umbrellas. You have reasonable amenities at the pool - why not spreading them to the beach areas to make them feel more like a resort rather than public beaches that no one gave any care? 5. Gym and SPA amenities could use a bit of refreshment. I won’t mention SPA service itself which might be a result of poor luck with the specific technician 6. Empty mini bar equals lost revenue. You could easily cover the modifications above through adding more options for people to enjoy drinks at their balconies. What makes staying in Japan truly special - genuine care and attention to every detail - was completely missing over our stay at this Hyatt. In fact, we consistently had that feeling “this could actually be really nice” and then something would go terribly wrong with the awkward service. The hotel that looks like 5* on pictures leaves a 3* aftertaste at max. I am only writing this because I felt it didn’t have to - those are easy aspects to fix.

The hotel is very beautiful. The rooms, the facilities, the common areas. It is a plus they have complimentary water and iced/hot water dispensers in each floor. the spa was SO fantastic, although children are very very noisy. However, the jacuzzi is all worth it. The beach is VERY pretty, fantastic for a stroll. The room has a glorious sea view, and the bed, table and chairs, safety box, bathroom are top notch. The only but I would give to the room is that the bed is a bit too soft (mattress). Pillows, bedding, etc … lux quality. The parking facilities are fantastic too!! Overall we had a great stay. Arigato!!

附近非常多渡假小屋，這間價位相對便宜，房東人很好，有養狗和貓，早上貓在後院，很親人過來撒嬌，不過好像有些小病需要治療。整間都不錯，就是衛浴太小了，二樓也沒有廁所可以用，滿可惜的。整體來說還是滿棒的。

Outstanding Family Resort Experience We had a wonderful stay and would highly recommend this resort to families visiting Okinawa. The service throughout our stay was excellent. Every staff member we encountered was warm, helpful, and genuinely committed to making our holiday memorable. One of the best decisions we made was purchasing the Savvy Club package. It offered excellent value through discounts on restaurants and activities, and an added bonus was that lunch and dinner were complimentary for children under 12. For families, this made a significant difference and enhanced the overall experience. The range of activities available was truly impressive. Beyond the usual water sports, there were opportunities for snorkeling, diving, and unique marine life programs. Our children especially loved the experiences with the sea turtles and dolphins, which became the highlight of the trip and created memories they will talk about for years to come. Swimming with the dolphins was particularly special and an experience we will never forget. Another standout feature was the indoor water park. It was a huge hit with our children and provided the perfect alternative when the weather was either rainy or simply too hot to be outdoors. Having such a high-quality indoor facility meant there was always something fun for the kids to do regardless of the conditions. What stood out most was the level of care shown by the staff. As we had a very early flight on our departure day, we informed the hotel that we would be checking out before breakfast service started. Without hesitation, they kindly prepared breakfast bento boxes for our family to take with us. It was a thoughtful gesture that perfectly reflected the hotel’s exceptional hospitality. From the facilities and activities to the outstanding service, this was one of our favourite family holidays. The children are already asking when we can come back, which says it all.

The structure of the hotel is old, but the rooms have been updated and were very comfortable and new. I absolutely loved the retro charm of the place and the common areas such as the atrium pool and inside courtyard area were beautiful spaces. What the marketing doesn’t show is the vast open spaces at this hotel, the stunning landscaped gardens and the art-spaces such as artist in residence and exhibition space. I was blown away by this and enjoy a fantastic painting workshop with the artist who focuses on the local flora and fauna of Okinawa. The best point about this hotel is the staff. They are all incredibly lovely. Lisa and another lady name starting with H on front desk especially were so amazing, very helpful! One night there was an error with our dinner and the chef personally came to apologise. He replaced our meal with a local menu which was incredible and after eating he said the bill was on him as a gesture of apology. I was truly touched by this gesture of kindness. Areas for improvement: the kitchen being closed outside of designated times. If you want food at 10am for example, no chance. Also nowhere to buy drinks near the pool and beach. Food options are not great and the buffet is really mediocre. Also, I would expect their approach to sustainability to be better on an island like this. There is an overuse of plastic, especially single use such as straws and each tiny piece of cake at the buffet being individually wrapped. Really no need for that. I do worry where all this plastic is going. Beach is smaller than it looks. Can’t swim, very shallow full of seaweed and dead coral. Very quiet. Very strict lifeguard: no throwing a ball, no jumping, splashing, laughing it seems. We were using an empty bottle to collect water and build a sandcastle -he removed it. No standing on inflatables. No swimming outside of the fenced off area. From what I’ve seen this is an island-wide thing though, not limited to here. Local area: really not much to see and do outside of the hotel.

I enjoyed their ocean beach and view and swimming pool a lot.  moreover, there are snorkeling and diving in the resort, so you don't need to go outside and spent time on driving to different diving/snorkeling places.  

Sheraton Okinawa Sunmarina Resort is one of the best hotel and experience I had. The location is great which easy access to both north and south part of the island. Facilities are the best, especially the water activities. We tried almost all marine activities and all are great. Staff are wonderful and really helpful. They helped me from the day I book the hotel, marine activities arrangements, room service, and front desk. We definitely will come back to meet the great staff and hotel.

酒店外觀有點古舊，內裏尚算新凈，有翻新過，房間大，有露台，廁所也很寬闊，有浴缸（用磚砌），浸浴舒適，早餐個別上，約60元港幣，傳統日本餐（個人覺得好鹹），晚上是酒吧，有點氣氛。距離酒店約200米有幾家潛水店，去青之洞玩浮潛或深潛都十分方便，食店方面就要行400米左右會較多選擇，酒店老闆很友善，還幫我們叫車。