Hotel Colombo dengan Bar

We had a wonderful stay at The Kingsbury Colombo. The hotel is elegant, clean, and very well maintained. Our room was spacious, comfortable, and offered a beautiful view, making our stay even more enjoyable.

I recently stayed at the Colombo Court Hotel, and while it offers good value and excellent rooms, the hospitality felt a bit rigid for a tourist. First, the bright spots: The room itself was fantastic. It was large, impeccably clean, and featured great-quality sheets with plenty of excellent pillows. The bathroom was stocked with plush towels and quality toiletries. Since I arrived fighting a cold, the great selection of coffee and teas in the room was an absolute lifesaver. However, the customer service left a lot to be desired. I arrived at noon after an all-night flight. Even though it's the low season and the hotel felt completely empty, the front desk rigidly enforced the 2:00 PM check-in time. They didn't even offer an early check-in for a fee. Instead, I was told I could wait out in the heat by the pool for two hours. There was also a strange billing issue at check-in. The front desk asked me for a $43 payment, even though I had already prepaid in full. I had to firmly show them my paperwork showing the booking platform's virtual credit card payment before they backed off. They didn't bring it up again, but it felt a bit like a shakedown attempt. Finally, my booking confirmation explicitly stated checkout was between 11:00 AM and 12:00 PM. Yet, at 11:30 AM, staff knocked on my door telling me checkout was actually at 11:00 AM. Even after showing the front desk my confirmation, they insisted their rule was 11:00 AM. The staff was always friendly and polite, but it felt like they were serving their rulebook rather than their guests. The property is very clean but has much more of a business-traveler vibe than a welcoming tourist destination. I have another reservation here for my return leg, but I’ll be canceling it to stay somewhere else.

I stored my luggage in their hotel for about two weeks after checking out. When i return and try to claim my luggage, there's one guy seems to be some kind of manager being rude to me, with an atitude asking how many days did i keep my luggage here? I've stayed in this hotel 18 nights, thats total of 2662 USD I've spend to this hotel. Yet I'm not allowed to store my half empty luggage in their storage room just 2 weeks? Ok bro i won't come back again good

Very late arrival at the hotel (2 a.m.) but was greeted and well-taken of by staff. Stayed for six nights. Hotel is in a good location. Reservation is on the 7th floor, not ground floor. Good city view and can see the ocean in a near distance. A grocery store is just a few steps away. Breakfast is good with enough variety but the selection is pretty much the same. So, for a 2-3 nights stay, it’s fine. Otherwise, eating the same breakfast six days in a row is not so ideal. Also, bathroom only has the most basic amenities, which is actually better for the environment. Will definitely stay here again!

Family: 3 adults and 2 children The apartment 801: + The apartment is large and spacious; + The rooms and bed linen are clean; + The bathroom is clean; + The room was cleaned well, towels were changed every day (I left a tip); + Hair dryer, air conditioner, iron work well; + There are dishes, appliances, and a washing machine in the kitchen; - There is no frying pan and no pots. It is impossible to cook on the stove, there is no microwave. - The furniture in the living room has an unpleasant smell and is dirty; - The iron board is dirty; - The curtains need to be changed; Reception: + They are polite; + Check-in was quickly; Restaurant (breakfast and dinner): + The quality of the products is high; + Variety of dishes; + The chefs are great; - There are a lot of guests on Saturday and Sunday due to the holidays, the priority for hotel guests is falling; Guards and butlers: + They seemed competent and friendly to me; + The rest of the staff are friendly and polite; Swimming pool: + Good view; + The kids liked it;

I had a wonderful stay.The rooftop infinity pool is the absolute highlight, the view of the ocean is breathtaking, especially at sunset. The room was clean, modern, and well-designed with a great bathroom. The location is perfect for exploring Colombo, and the staff were very welcoming. Highly recommend this for anyone visiting the city!

According to my booking, I was supposed to receive a king-size bed, but upon check-in, I was given two very small, separate beds instead. The hotel authorities failed to keep the commitment made at the time of booking. Staying and sleeping in these small beds was extremely difficult and uncomfortable for us. This kind of poor service and irresponsibility is completely unacceptable from a reputable hotel. In terms of customer service and maintaining commitments, this has been a thoroughly disappointing experience. I have no intention of ever staying at this hotel again in the future.

My stay at Radisson Hotel Colombo was very pleasant. The hotel is well-maintained, modern, and comfortable. The rooms were clean, quiet, and suitable for both business and leisure stays. Service was smooth and professional, and the staff were polite and helpful throughout the stay. The location is convenient, especially for business travelers, and the overall atmosphere felt calm and well-organized. Check-in and check-out were efficient, and room service and housekeeping met expectations. Overall, Radisson Hotel Colombo offers a reliable and comfortable stay with good service standards. Based on my experience, I would definitely consider staying here again during future visits to Colombo.

Нам понравилось пребывание в отеле Хороший завтрак В номере убираются каждый день. Но за три дня полотенца не меняли. И осыпаются стены. Побелка лежит вдоль стены. Но нам это не мешало. Кондиционер работает хорошо. Расположение очень удобно , в центре.

Amazing location and friendly staff and clean rooms. Will be a added bonus if we can have Jaffna food Available all day from lunch time till midnight. Great experianca. Well done