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9.7/10
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KKhusan Khusanoveverything has been great but there are flaws. only drinking water is free in the hotel lobby. Free pizzas, hamburgers and lavash snacks should be provided for children. Because in the boulevard outside the other hotel, besides water, food and ice cream were also free.
TTariq OmariService was very good
Reception was cooperative and helpful
lobby was clean but a bit small and cozy
no elevators except in main buildings and usually crowded. when it comes to a family room on the 4th floor in a second building without elevators and round staircase it is totally annoying.
food was moderate compared to other resorts we stayed
other facilities were convenient.
PPengguna TetamuШикарный отель, хороший, вежливый и внимательный персонал.
При бронировании попросили застелить диван для третьего человека. При заселении этого не сделали, но в течение часа подготовили спальное место.
Также было два халата и две пары тапочек. Попросили донести и персонал сразу все
исправил.
Мы приехали в отель рано, в 10 утра, хотя заселение с 14-00. Номеров свободных в наличии не было, поэтому раньше нас не смогли заселить, но Нас сразу проводили на завтрак. Это было приятно.
Спасибо ❤️
PPengguna TetamuWe had a wonderful stay overall. The hotel itself was great, everything was well maintained, we had in total 4 rooms and the kids had an amazing time throughout the week. The atmosphere and facilities really made it an enjoyable holiday for us.
The only aspect that fell short was the food. Having stayed at several 5-star all-inclusive hotels before, we were expecting a higher standard and more variety. Unfortunately, the buffet felt quite repetitive over the week. We especially missed the traditional Turkish charcoal-grilled dishes such as Adana kebab, Urfa, lamb shish, and chicken shish, as well as items like içli köfte, which would have really elevated the dining experience.
This feedback is shared with the intention of helping improve what is otherwise a fantastic hotel. We truly loved our stay and would happily return if the food offering was enhanced.
LlvntWe stayed last weekend and were very pleased. Although the building is a bit old, it has undergone a very successful renovation process. Both the general areas of the hotel and the rooms were extremely clean, and cleanliness is more important to us anyway.
The quality of the food and beverages was high. The meals, appetizers and desserts served were fresh and meticulously prepared; therefore, every meal was enjoyable. The main dishes we chose from the open buffet were meticulously prepared and presented on plates by the kitchen staff, and we felt special as if we were at a la carte. We would also like to thank the pita chef, the pita and pastries were very delicious.
We were also amazed by the helpfulness, friendliness and professional skills of the staff. They helped us with any needs or questions we had, and we never encountered any negative responses.
The music playing around the pool was very good. We loved the 70’s, 80’s and 90’s rock classics.
We are very happy with our time at Xanadu and definitely plan to come again. We recommend it.
PPengguna TetamuPrachtig resort met lekker eten en ruim assortiment! Qua activiteiten is het minimaal, vooral een plek om uit te rusten in de zon of te zwemmen. Er is niet veel te doen in de omgeving (of eigenlijk niks). Wel leuk dat je (gratis!) gebruik kan maken van Sherwood Dream Resort, vooral de water slides.
UuguritoThe food is delicious, drinks are served in bottles and are of good quality. The pools are big and there are many of them but unfortunately there are not enough sun loungers, people leave their towels and go, you cannot find a place by the pool in the afternoon, the sea is very wavy, we could not go into the sea anyway, the sun loungers on the pier and the beach were blocked with towels, the glasses and plates were not completely clean.
PPengguna TetamuI came to this place for the event and got some mixed feelings. The front desk staff was super cool and nice. Guest relations people... most of the time they couldn`t give me proper information or contradicted each other/ misled me.
The room was basic. Due to some construction defect, there was always water on the floor in the shower (it didn`t go out for hours). It`s not ok for 5 stars. Food and drinks were not special but okayish, available 24H.
The territory is the main ”disaster” because it is basically a spot between a few roads separated by the fence. And that`s it - the hotel walls and the fence. Almost no greenery and nowhere to go, no territory at all. The pools are relatively small. So, considering the price, I wouldn't be back or be there if not for the particular event. Thinks twice.
PPengguna TetamuХороший отель. Очень близко находится к Лэнд оф ледженс. Отель хороший, персонал приветливый. Еда вкусная, разнообразная. Но в дате выезда нам в 8 утра уже отключили свет, будто «вежливо» попросили быстро собраться и выйти из номера, было не приятно.
LLiubov MoskvinaУдобный номер, в котором есть все необходимое для комфортного проживания. Отель расположен далеко от ресторанов и достопримечательностей, для передвижения всегда необходимо такси
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