Hotel Samarkand dengan Bar

В отеле очень классно после прогулки по городу отдохнуть возле бассейна, искупаться и покушать в ресторане. В ресторане прекрасно готовят, супчики в обед с горячей булочкой заряжают на целый день! Завтраки сытные, вкусные. Радует, что много сезонных фруктов: персики, абрикосы, нектарины, арбуз, дыня, груши, яблоки, клубника. Самса - просто БОМБА, особенно с кабачками, с курицей тоже прекрасная. Нигде в Узбекистане я не ела такую вкусную самсу - тесто тает во рту. Повару огромное спасибо! Прямо рядом с отелем находятся автобусные остановки, которые отвезут за 2000 сум по всем достопримечательностям по всему городу. Такси также прекрасно и дёшево ездит. Пешком, неспеша до площади Регистан около часа. По пути можно зайти в магазины, покушать в кафе

What a nice hotel. Very clean and spacious with a luxury feel. We got a free upgrade which made our stay even better. The staff at the front desk are super helpful, helping us find appropriate shops to sort out our needs. Breakfast is very good with a wide selection and a very peaceful environment. Dinner is also very delicious. It is a bit out of the town, but booking through YandexGo is quite easy. Never wait for more than 6 minutes. Close to eternal city, which is quite a love place to visit. All in all. A very pleasant stay...

サマルカンドの駅に深夜に到着したので、駅の近くのこのホテルを取りました。駅から徒歩15分、大通りの明るい道だったので、1人で心配なくたどり着くことができました。 フレンドリーで親切なスタッフ、清潔な室内、十分な朝食で大満足でした。 室内には冷蔵庫やエアコン、バスローブ、アメニティーなどが完備されていました。 チェックアウトの後も、荷物を預かってもらえたので、身軽に街歩きを楽しむことができました。良いホテルだと思います。

Stayed here for 3 nights, the reception is really helpful and friendly. The room was huge, beds are comfy & breakfast spread was nice. There’s a small incident where when I checked in I asked the reception how do I use the laundry service, and he gave me wrong information which ended up they didn’t do my laundry and I was out of clean clothes. I called the reception at 7pm (the laundry is closed) and they quickly send someone to collect the laundry from me & send it back to me, cleaned the next morning at 8am. But actually the laundry service is only available 10am-6pm. Glad that they took a swift action on this matter!

Pros… * Location: 15 mins walkable distance to Registan square and a couple other attractions * Breakfast: a great variety of options ~ hot & cold + few options of fruits and pastries / desserts * Room: it was ok apart from the AC… which was dripping water once turned on.. hot water available for shower which was great! Beddings were good, a fridge, iron board, iron, a keep safe box, bath robes, 2 bottles of water available in room. Amenities: hairdryer, towels, shower gel, shampoo, hand wash, tooth brush, tooth paste and cotton buds were provided Cons… * Breakfast: starts at 8am and ends at 10am. It starts kind of late especially when some people of early start * Fitness center: only cardio machine available. Lights are never on, AC not on… also starts 8-8pm just really isn’t ideal timing especially during summer where people may wanna use the gym first thing before they have breakfast/ explore then come back for the gym.. hence I never got chance to use at all… it also looks like it’s never open… it gives a very off putting vibe. The swimming pool looks nice though.

We are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.) What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.” This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service. By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!

優點:1.位置優越。距離雷吉斯坦廣場步行大約十五分鐘。2.前台小哥服務不錯，沒有電梯，拿行李上上下下，熱情周到。3.三樓有個觀景平台，有沙發桌子，適合休閑遊旅客。缺點:1.房型不標準，大床房空間有大有小。沒房了給我三人間，床的寬度目測0.8米。2.前台沒有pos機，預付擔保金也不能抵扣房費，衹能用現金付款。

Отель новый, свежий. Два туалета и душ. Большая спальня и во второй комнате раскладывается диван. Все чисто. Комплимент при заселении фрукты, халва, орешки. Стандарт чай/вода. Отель очень красивый, приветливый персонал. Хороший обзор и удобное расположение. К сожалению не успела сфотографировать номер. Жили в номере люкс 3 человека

Very well designed new hotel. Step off your bed and a floor headlight lights up. Step on bathroom floor and it’s nicely heated. Value for money. House keeping skipped 1 day of my 5 day stay even though I turned on the please housekeep my room sign. My request to get my safe fixed (likely due to low battery) was not done. I had informed I had placed nothing in the safe and this could have been fixed when I was out at my conference. Not sure if the reception staff understood what I said in English. They were all polite respectful as I was respectful to the staff. This hotel is for attending conferences it’s far from the old town sealed off by what I presume is a parking gantry. . Not walkable to old town. No 7 elevens nearby.

I thought the rooms were great, big, clean, the bed was comfortable. Unfortunately, I was woken up by banging outside my window as they thought it wise to build furniture directly outside an occupied room, I would have let it slide, if it didnt happen that evening at 11pm as well, waking me up again. I had to go tell them to stop, which I found ridiculous. I also specifically booked this hotel for the sauna and swimming pools, which were not usable for 2 out of the 3 days I was there. I understand maintenance are required, but it would have been good to be informed.