Sunotel Aston

Ulasan Sunotel Aston

Sunotel Aston

C/ de París, 101, 107, Barcelona, Catalonia, 08029, SpainLihat Butiran Hotel
Sunotel Aston
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

3.8/5
Baik
64 ulasan
Ulasan yang disahkan
Persekitaran3.8
Kemudahan3.7
Perkhidmatan3.8
Kebersihan3.7
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Semua ulasan(64)
Ulasan positif(35)
Ulasan dengan gambar/video(9)
Ulasan kurang baik(15)
Will
Bilik Ekonomi
Menginap pada Apr 2024
Pasangan
1 ulasan
3.5/5
Disiarkan pada 14 Apr 2024
I stayed at different hotels all over the world including Asia, Australia, Europe and South America. This was the first time I opened the hot water from a hotel and it appeared brownish @@! It took an hour flushing to turn back transparent.
Terjemah
Pengguna Tetamu
Bilik Ekonomi
Menginap pada Apr 2023
Pasangan
1 ulasan
3.2/5
Disiarkan pada 15 Apr 2023
Rooms are super basic - not even any tea/coffee facilities and beds/pillows are cheap and not the most comfortable. Breakfast was well worth the money and was a great spread. One of the Receptionists was really helpful and supportive when asking questions - the other not so much! Parking good value at €23 per day.
Terjemah
JohnO
Menginap pada Mei 2022
Pasangan
107 ulasan
4.2/5
Sangat Baik
Disiarkan pada 18 Mei 2022
Hotel’s location was really good. Not far from major touristic attractions.
Terjemah
Севинч
Bilik Ekonomi
Menginap pada Apr 2024
Keluarga
1 ulasan
4.2/5
Sangat Baik
Disiarkan pada 13 Apr 2024
Отель очень хороший. Все работники на стойке регистрации очень приветливые. В номере есть все удобства, чисто и уютно. Делали уборку каждый день, меняли полотенца. Расположение отеля очень хорошее, близко к центру и рядом есть все необходимые заведения. Из минусов, у нас в номере была сломана дверь от шкафа, она просто не открывалась. Мы просили починить, сказали, что завтра починят, но не починили. Воду в комнату ставили только один раз. При бронировании было указано, что в комнате будет отопление, но его не было. Не было тапочек, а пол был очень холодным.
Terjemah
Pengguna Tetamu
Bilik Ekonomi
Menginap pada Dis 2023
Keluarga
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 22 Dis 2023
N’a pas de clim dans les chambres, donc il fait très très chaud en tout cas pour cette période (décembre).  Jacuzzi et piscine non accessible pour cette période (décembre) Personnel, très sympa et à l’écoute et réactif au demandes. Hall très convivial et accueillant. Satisfaite dans l’ensemble. 
Terjemah
Pengguna Tetamu
Bilik Ekonomi
Menginap pada Apr 2024
Solo
1 ulasan
3.7/5
Disiarkan pada 4 Mei 2024
오래된 모텔수준의 시설, 그나마 직원분들이 친절하고, 그 와 지역연계가 쉬운 것이 장점이네요
Terjemah
Tim Matthias
Bilik Ekonomi
Menginap pada Jan 2023
Solo
5 ulasan
4.0/5
Sangat Baik
Disiarkan pada 6 Feb 2023
Das Hotel erweckt einen gehobenen Eindruck, aber leider war mein Zimmer in keinem guten Zustand. Im Fensterbereich gab es Schimmel hinter dem Vorhang.
Terjemah
MAO
Bilik Ekonomi
Menginap pada Jan 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Jan 2024
***の近くで、使いやすかったです！ 綺麗でした！
Terjemah
Pengguna Tanpa Nama
Bilik Ekonomi
Menginap pada Nov 2022
Bisnes
6 ulasan
4.5/5
Hebat
Disiarkan pada 21 Nov 2022
Repetiria
Terjemah
Pengguna Tetamu
Bilik Ekonomi
Menginap pada Mei 2022
Pasangan
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 14 Mei 2022
Trovata super bene
Terjemah
Pengguna Tetamu
Menginap pada Dis 2024
Pasangan
3.0/5
Disiarkan pada 19 Dis 2024
During the time I was staying, there was renovation work going on and there was a lot of noise. I spoke to the receptionist (whose name was Princesa) and arranged to go to another branch of this hotel, (Sunotel club central) which is a four-star hotel. Thank you to Princesa, she is really kind, attentive and extremely lovely girl. Princesa even arranged a taxi so that we could move around easily.
Terjemah
Pengguna Tetamu
Menginap pada Dis 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 12 Dis 2024
We had such a wonderful experience! All the staff were incredibly friendly, especially Ms. Marilou, the supervisor. She was so nice and accommodating! I loved that they changed our towels and cleaned our room every day – it made our stay comfortable. The breakfast was good! For just 12.5 euros, there were so many options to choose from. I would recommend this place to anyone looking for a great stay!
Terjemah
Marc S
Menginap pada Sep 2024
Pasangan
2.0/5
Disiarkan pada 21 Sep 2024
The only reason its not a 1 star is the staff was very friendly and nice Day 1 our room was beside the elevator , you could hear and feel everything , the bed was and old mattress with no topper so you felt all the springs . If you moved a bit it felt like you would fall as it was very unstable . The showers were so dangerous the water temp would fluctuate pn its own from scolding hot to ice bath making it impossible to shower. They were able to change our room and it wasn't much better . The rooms wall are so thin you hear everything in the halls and rooms beside you . The bed was a bit better but heres the fun part , the shower was loaded with black mold , the corners the tiles the ceiling all of it it was inhabitable .The shower temp was not as bad but still had moments of boiling water . All the baseboards were just so water logged , the ac was broken and stuck on its coldest temp . All in all we would never recommend to stay there after night 2 we developed a cough and since leaving have started to feel better Pictures also make it look much bigger , everything is much smaller
Terjemah
Jawapan daripada Pihak Penginapan: Dear Marc, Thank you for your feedback. We're very sorry to hear that your experience didn't meet your expectations despite our staff’s efforts. We sincerely apologize for the issues you encountered, especially with the rooms, showers, and overall comfort. Rest assured, your concerns will be addressed immediately. We're continuously working on improving our facilities, and we appreciate your comments to help us do better. We hope to have the opportunity to improve your impression if you choose to visit us again in the future. Best Regards, Albert López Hotel Manager
Pengguna Tetamu
Menginap pada Mac 2024
Lain-lain
1.0/5
Disiarkan pada 1 Mac 2024
Absolutely disgusting. Bathrooms full of mould, filth and nothing like what you see on the pictures. They clearly don’t have a clue when it comes to hygiene by allowing the shower head to clog up with that much limescale the water struggles to come out. Hotel is falling apart round the communal areas with wallpaper falling off the walls and fire hoses falling out the walls. Director takes no responsibility for his hotel after emailing me explaining how our comfort and satisfaction is his utmost priority however won’t do a thing for you except out a cheap €5.00 bottle of wine in your room. Moved us rooms and all you could smell was pure sewage that made us sick most days in a hot room. Internet is rubbish, staff can’t make a decision and all in all I would strongly recommend you find a different hotel. Even the most basic hotels have a standardised cleaning routine that this place clearly missed.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. Stewart, Once again, we appreciate your stay at our hotel. As informed during your stay, cleanliness is one of the fundamental aspects in our standards, as we consider it essential for our guests' comfort. This is reflected in the positive comments we receive both onsite and online. We regret that your room was not in optimal condition upon arrival, and we promptly communicated this to you, offering a room upgrade to a higher category. We also regret that the complimentary wine offered did not meet your price expectations; it was intended as a gesture of goodwill. Regarding your comment about the fire hoses, please be informed that they are newly installed and currently under construction to comply with the latest fire safety regulations, which is a top priority for us. Our technical team has reviewed the wifi network, and it is functioning correctly. We have not received any complaints during your stay, and we have two fiber lines to ensure wifi coverage for our guests. Demanding a refund in exchange for not posting negative reviews online is unprofessional, especially coming from someone representing themselves as a hotel manager. Leaving without settling the outstanding bill is also not an elegant approach, as you have done. Once again, we thank you for your stay. Best regards, Albert Lopez Hotel Manager
E5246AMlouisel
Menginap pada Ogo 2024
Pasangan
3.0/5
Disiarkan pada 9 Ogo 2024
The pool area did not have any shade except for in the bar where you needed to buy something to sit down. Also the music played in the pool area where way to loud, i could not concentrate on reading. The staff both at the pool and at the front desk were not very welcoming or smiling. This hotel was okay since it had a fine bed and were clean. Small room. Fine location. If you do go you should try the brunch restaurant very close called "my friend". This is very good. Also we did not have breakfast included, and this was a good decision as there were many good cheap cafe's very close.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for your review. We're glad to hear you found the bed comfortable, the room clean, and the location convenient. However, we’re sorry that the pool area didn't fully meet your expectations, especially regarding the lack of shade and the loud music. We appreciate your feedback on the staff's friendliness and will work on improving this aspect. It's great to know you enjoyed the nearby brunch spot, and we'll take your comments into account to enhance the experience for our future guests. We hope to have the opportunity to welcome you back and provide a better experience next time. Best Regards, Albert López Hotel Manager