Pengguna Tetamu
3 Julai 2022
This hotel. could be very nice, but staff attitudes are appalling Staff were rude, dismissive and unhelpful. Breakfast an awful experience. No milk, no cutlery, very mean food selection. Head (elder) staff member particularly unpleasant. We breakfasted at 9am, the staff were only concerned with laying tables for lunch. Nothing provided for breakfas and squeezed into one end of the room.!! Room was grubby, old plastic bottle under bed (see photo). Fridge ('complimentary mini bar'??) Was empty (see photo). Tried to charge us twice for breakfast, even though fully paid in advance. No apology when the discovered their mistake. In all, a dreadful experience. Please ***********, check this hotel out. Spoiled by the staff. Good things - car parking, very good sized room, large, comfortable bed. Very good shower/bathroom. Good eateries nearby.
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