Hotel di Barranquilla dengan Kolam Renang

The hotel is very clean with professional staff. The pool was average, but the service at the pool was spectacular. The food was good, but the selection was a bit short. The pool party at nght was fun. El hotel está muy limpio con personal profesional. La piscina era normal, pero el servicio en la piscina era espectacular. La comida era buena, pero la selección fue un poco corta. La fiesta en la piscina por la noche fue divertida.

Habitaciones muy pequeñas en términos generales el hotel está bien

Simply put, the El Prado has ‘old world elegance’ with all of the new world amenities!! The breakfast buffet lacked nothing!! The pizza at night was absolutely delicious!! The staff was over the top with their attentiveness to our needs. We loved the pool area and adjacent bar!! We are already planning our next trip!!

Buena ubicación . Muy Tranquilo . Buen desayuno . Muy limpio .

This was the first of 3 hotels we stayed at over 6 nights. It is an older hotel but has been maintained. Only complaint we were not able to control the a/c unit in the room. They staff does speak English and are friendly and knowledgeable. They have an excellent Breakfast buffest each morning with was included in our rate. The roof top looks like they might be doing some work on. but is accessible , provides a view of Barranquilla *( best to see at night the city lights) . The pool is on the 3rd level with a bar area also ( not sure of the hours for the bar) is a decent size.

Located in Barranquilla (Alto Prado), Country International Hotel is within a 5-minute drive of Villa Country Shopping Centre and Barranquilla Zoo. This hotel is 2 mi (3.3 km) from La Paz Square and 2.2 mi (3.5 km) from Gran Malecón.Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).Enjoy international cuisine at Le Sejour, a poolside restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 72 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Buen servicio . Buena ubicación . Habitación limpia . El desayuno bastante bien . Deberían mejorar el servicio del restaurante en la noche .

It was a very welcoming experience, the hotel is beautiful, I was able to enjoy each of its areas and most importantly its service staff, there is an impressive human quality. congratulations. Thank you very much for making me live such a pleasant experience.

Fui reciente huésped en la habitación 1501 con mi esposo desde el día 9/12/21 hasta hoy domingo 12/12/21. Tienen publicidad engañosa en las redes El restaurante está sucio, el buffet es repetitivo, la comida insípida, todo mal puesto, la atención del personal es pésima y sin educación. Las habitaciones están viejas y deterioradas, no le hacen aseo correcto a la habitación pues al volver por las noches a la habitación, la ducha seguía sucia, las papeleras sin cambiar, había basura de los anteriores huéspedes, el caño de la ducha estaba tapado, el calentador no funcionaba, los pasillos en areas comunes están deteriorados y hasta muebles partidos. La piscina tiene el agua turbia cómo si no le hicieran mantenimiento. La recepción no ofrece buen servicio ni atención al huésped. Tienen una linea de taxi la cual el gerente Alberto y recepcionistas nos indicaron que son de confianza y al momento de hacer uso de esta linea de taxis, el taxista nos ESTAFÓ, ya que el hotel nos enseñó una lista de precios en dónde indicaba que para el lugar a dónde íbamos tenía un costo de 25.000 pesos colombianos, y el taxista nos cobró 50.000 pesos colombianos, luego de pelear nuestro cambio con el taxista, este sólo nos regresó 10.000 pesos, cobrándonos 40.000 pesos COP, al dirigirnos con recepción del hotel y su gerente, por ser quienes nos recomendaron al taxista, decidieron Lav**** las Manos diciendo que ellos no son responsables de lo que haga la linea de taxi luego que el mismo hotel fue quienes los recomendaron y tienen en su poder la lista de precios de las tarifas que deben cobrar los taxis. Finalmente mi esposo y yo nos quedamos ESTAFADOS por el taxista y engañados por el Hotel quienes se hicieron de la vista gorda y solaparon dicha ESTAFA. Conclusión: Pésima Atención, Servicio inexistente, Desaseo y abandono de las instalaciones y habitaciones, mala comida, y cómplices de la estafa de su linea de taxis de confianza.

Customer service leaves a lot to be desired. Hotel chain states that customer service is the most important thing—it is not. This lack of service was made evident at the start with Sergio at the front desk, who was not only sassy, but absolutely useless from a customer service standpoint. When plans changed and we needed to check out earlier, he proceeded to be unhelpful and tell me he could only honor the reservation for its entire duration. After discussing how often I had stayed at the GHL branded hotels and how modifying the reservation had never been an issue in the past, he went behind a closed door and came back offering a “great” solution: modifying my reservation to cut it from 9 days to 3 days for a higher price (and had modified it already without discussing any pricing with me. I kid you not when I say I spent 1 hour checking in trying to find a solution for both parties. Ultimately, Sergio told me the price wasn’t going to change and I would have to take it or leave it. The bed was incredibly springy and hard. Not comfortable. Room was standard. Not luxurious as website makes it out to be. One day for breakfast, I checked on their app which stated that breakfast ended at 10:30 am, and confirmed with an employee in the hallway at 10:05 am that breakfast went until 10:30 am, and then the lady at the breakfast location gave me a sassy attitude telling me that breakfast was over at 10 am and I could grab from what was left, but for my information it was over at 10 am. I tried to call the front desk using the phone in room to no avail over 5 times. When checking out, I called using the phone to have a bellboy come help with the bags, and no answer. I went to find help from the cleaning staff, who stated they had called down for me. No one came. I ended up going downstairs and asking Rafael at the front desk, who stated he would send someone immediately, but did not. I had to ask again five minutes after talking with him about my issues and he finally sent someone. During check out, I expressed the lack of service and the horrible experience to Rafael, who stated he recognized me from previous stays at the other hotel around the corner, GHL Collection. He stated he would try to help, went behind closed door and “spoke to someone” who told him that since Sergio and I had come to an agreement, there was nothing that could be done. When I asked to speak to the manager, he stated he would call him over and I waited over 15-20 minutes to no avail (when he was around the corner at the other hotel, literally across the street). When I asked for the general manager’s name, Rafael would not give it to me, stating he could not make that information public. As if it wasn’t the general manager’s job to address issues? He would only offer me the reservations manager’s name. I cannot express enough my disgust at the lack of service and care from these team members and their inability to help in any way. Absolutely ridiculous. It appears they may be faki