Krafft Basel

Goood hotel. With good location.. we will choose this hotel again

We had the premium room on the roof with a huge bathroom and bathtub. Room was always the right temperature with a big covered balcony. No minibar/fridge but had a coffee machine and hot water maker in the room Parking was a bit difficult but the staff went above and beyond to figure it out for us. Very close to all of downtown Basel. Small, very basic breakfast for 20cfh per person is not worth it but all in all very nice quiet hotel on the water. Once again, amazing staff.

The staff was very nice and helpful. The woman from the reception even took my wet bike and brought it to a looked room. This I appreciated very much.

Great smaller hotel right on the Rhine River in Basel with perfectly located within a short walk to the old town and many attractions. During our stay the annual Christmas market was just outside which was quite fun but did make accessing the hotel require a block or two walk with our luggage. We enjoyed a penthouse suite which didn't have much of a view but was spacious, clean and very quiet for a restful night's sleep. We'd certainly consider a return visit.

Nice old world property, in great location with great views over the river. Coffee, water and snacks available on each floor for guests included in price. Staff very friendly and helpful.

The room was not clean at all. Dust in many places, a lot of hair in the bathroom. There is no fridge, kettle, coffee maker in the room. Instead, they were very proud of their shared facilities and explained how you could sit and read and have a cosy time. However, the "space" is at the stairwell, and our floor had one chair to sit on. There were not enough clean cups and tea spoons, most of the tea canisters were empty. The fridge was crowded by another guest's champagne bottle and take-away box (the fridge was very small and shared by the whole floor). A few days before our stay the hotel sent an email to let us know that there would be a street party on the weekend of our stay. 1) the email was in german only, so I could only halfway understand it and 2) if I had known sooner than a couple of days before then I would have rebooked to another hotel. As such, there was nothing we could do and the extremely overexcited woman in reception simply offered us some earplugs and advice us that staying in the city is expected to be noisy. And it was :( The most important advice for breakfast is: Get there early. The first day it took almost 30 min to get a small cup of coffee and the food was not all restocked. Furthermore, it looked rather "worn" since it was a buffet and had had many "hands on it" before us. The next morning we had to get up early for a flight and the breakfast was actually a pleasant experience.

The staff was so helpful and friendly. We had an amazing view of the river! There were a couple of things that were an issue: the bathroom was so tiny- you couldn’t do anything at the sink without getting water all over the floor. The toilet was so close to the shower that I kept hitting my leg and knee on it while trying to clean off. I finally learned my lesson and stood sideways and cleaned off. The pillows were so flat that I found folding it up helped the first night. Then, I requested a second pillow which helped a bit. The bed was comfortable, though. The room was a bit too sparse. Overall, a pleasant staff, a decent breakfast (great cup of coffee), and great view of the river but next time in Basel I will probably opt for a different hotel.

Everything was great about this hotel. Location, staff and room. The hotel is a historical landmark in the city and I highly recommend. We only stayed one night to catch our river cruise the next day, however we wished we had stayed a couple more. Next time!!

Very nice hotel in a convenient location. Rooms were all updated, while common areas had a nice historical feel. The only negative on a hot day was no air conditioning. Staff was very helpful and pleasant.