Hotel Batam Kota dengan Kolam Renang

I don't even know how to begin... overall, the service staff were very friendly. We knew the hotel was old so we were expecting the worst but got a newly renovated room instead and that was nice. But the renovation felt incomplete with a number of issues / poorly done, and weird things like a very very rusty shower soap rack (because it's clearly newly renovated, why is it rusty???). Amenities wise there's a hair dryer, 2 bottles and complimentary coffee and tea packets. Nothing in minibar. Room was spacious, but the safe was spoilt and way too small (barely can keep iPad level small). There's only one door lock and no extra chain lock on the door. I mean I didn't feel unsafe unsafe but at the same time I knew it was not really safe. The water turned a bit brown for about 3 minutes the first night (we suspect rust?) but didn't appear any more after. Drainage was okay but can be improved. Towels were stained and bedsheets not pristine. It's beside a school, so expect some noise if your staying in the morning on weekdays. There was also an air freshener in the room that went off every hour (literally every hour throughout the night) but I'm pretty 100% sure there was nothing in the air freshener. The weirdest part was the outside of the hotel - not the hotel property itself but the road leading up to it. It seemed completely abandoned and like it could collapse anytime. Overall - would not stay again but if no other choice, can make do. Paid about $160 for 3 nights.

Nicely renovated but the cooker hood too far out, got banged once 😆

I and my wife finally booked and had a chance to stay in Harmoni One Hotel. It was a crowded and busy place before covid-19 outbreak. Proud to see how this hotel still struggle to survive, but also sad at the same time witnessing how empty and quite this place now. Harmoni One still operates hotel room for guesses at 2nd floor. We heard and saw 1-2 other guess at our floor. We stayed in Room 210, deluxed room including breakfast. with wide glass window facing to under construction of Batam One Mall and bushes of surrounding old area. Checked in 5/May/2021 for a nght stay. Thank you to Ms. Rita, he front desk staff who was kindl assited us during check in and make sure our needs in the room is fulfilled. Hotel building looks luxury, located close to Lottemart and Sundanese Warung. Room was spacious, with king size bed, sofa bed ,furniture, mini bar, complimentary coffee/tea and water kettle. Surprising to have a bathtub...so the toilet itself has almost half of bed room's size. However, we understood this hotel is not new, so old carpet smell is unavoided. Internet was good and strong. Room has tv cable with 40 local and foreign channels. They served the breakfast by ala carte menu for main course and fruits, and let bread/toast, juices, coffee/tea stall open for self service. Nasi goreng was good and tasty. The staffs on duty and 1 high shool trainee available on-spot to help. Swimming pool and fitness center at 6th floor are open 9AM-6PM, but we did not try it because this place seems not attended by any staff. We can sleep well in the room. Thank you for the staying experience in this hotel, and wish all the best for the management and staffs to keep their spirit high in serving during this trying condition. Well done Harmoni One Hotel !

The best ever Hotel and it's my always first choice when come to Batam. Perfect cleanliness, the room is so comfortable. The feeling of enjoyment during holiday especially with family. The staff are firiendly and helpful. The look presentable and proffesional. The receptionist ms. Cahaya & ms. Ega are beautiful and will make you feel like comes again. Lastly i will never forget the moment in Santika Batam & Santika Garut till now. Santika will always be my best hotel ever.

Good place for a quick overnight stay as it is very near the batam ferry centre. Also near to the batam centre megamall which is good for clothes shopping and dining options. Staff are energetic, friendly and helpful. The breakfast buffet includes a morning dance performance by staff and a birthday cake slice and song if it is your birthday, which we found interesting. Breakfast buffet is replenished constantly. Rooms are cozy and shower is good, with good temperature control on shower heater. Soap, shampoo, toothbrushes, toothpaste are provided. Welcome drinks are also given at check in, and signing up for a membership will entitle you to a set of gift juice drinks and some gift chocolates. Customer service is good.

Good location, but the apartment is not well maintained and seemed like Cus Svc knew it earlier on but no immediate actions taken. (1) Apartment floor tiles cracked & might hurt esp. kids who are running around. (2) Main door lock system makes no sense because no door lock hinge from inside, hence, need the only one key to lock/open from inside & outside. In other words, if one person go out while the rest stays in the apartment, he/she needs to ”lock them up” inside the apartment for security reasons !

The staff was nice and everything was great! They even prepared a cake for our anniversary! Everything was pleasant and there was swimming pools and sauna that could be used! Located deep and inside so it’s quiet and peaceful. I

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