Hotel Dengan Spa di Bagmati, Nepal

Good Location, Some Service Issues The hotel has a great location, only a short walk from the Thamel area, so we didn’t need to take a taxi to explore the surroundings. However, our room was very cold during our stay because the heating system was under maintenance. We called reception, and they kindly provided extra blankets, but it was still inconvenient. Temperatures at night and early morning were around 4–12°C, so we felt cold throughout our stay. We also experienced issues with the laundry service. The first laundry was fine, although we needed to call twice to have it delivered to our room. The second laundry was problematic. We were told it was completed and would be delivered soon, but even 20 minutes before checkout, it hadn’t arrived. When we asked again at reception, they informed us the laundry actually hadn’t been done due to a mistake. In the end, they offered to finish it and deliver it to our next hotel and waived all laundry charges, which we appreciated. On a positive note, breakfast was nice, and they had a good rotation of menu options each day. Overall, the location and breakfast were great, but the heating issue and laundry miscommunication affected our experience.

Best hotel in Kathmandu by far! Great location in central Thamel, friendly and helpful staff always with a smile on their faces, and a great buffet breakfast! Couldn’t recommend enough!!

The staff is warm, the breakfast buffet is rich in content, the facilities and sanitation are good, quiet, and the location is not far from the entrance of the scenic spot and walks to the Palace Square.

We booked this hotel specifically for sunset and sunrise viewing. The environment was nice, and the facilities were well-maintained. The service was also quite good; hot drinks and meals were served on the terrace in the evening, along with a bonfire. There's also a hot spring on site.

This is the last hotel I stayed during my first business trip in Nepal. It is clean and service very nice, the room is well cleaned and towels and bathroom vs beds blankets all are highly standard clean . I feel comfortable here and happy . 13th floor have a nice place to have dinner . Happy to eat food of China type . Fruits are good and fresh . Top floor 15th also beautiful scenery. Very deserve to come and highly recommended. I admire the manager Shristi Manandhar, she is really an amazing manger for the hotel. We like her. Care about customer feeling and focus on improving hotel experience. Good job

Our trip was made even better by this hotel. We were treated to a welcome drink at check-in, which created a great mood. I liked that the prices in the minibar were not exorbitant, but quite reasonable. The view from the room to the valley was simply stunning! The staff was polite and helpful, always ready to help. There are many cafes and restaurants around the hotel, so there is always a place to eat deliciously. But the best thing is the roof! There you can not only admire the views, but also enjoy the food. By the way, in the summer you can swim in the pool. The breakfast was very tasty and filling, the buffet is beyond praise. My wife and I were very pleased and will definitely come back here again.

Near Patan, the service is very good, there is air conditioning, the surrounding is very convenient, there are big shopping malls and small supermarkets, there is a small bookstore nearby, there are many restaurants around. The top floor of the hotel is a terrace bar, the scenery is beautiful, you can walk to Patan Palace. The price is slightly higher than the surrounding area, but it is worth it.

After several trips to Nepal, I finally decided to treat myself with a stay at the famous Kathmandu Guest House. So glad I did. So much peace, grace, charm and beauty .. and of course, the history!

Nice Old Hotel, Great Staff with few needs to improve. Swimming pool is totally disappointment. Better to shut down, than keep running and not swimmable, waist of energy. The water is dirty, no star at all. The lobby, the room and Ghurka bar are still great. 2 power shutdowns in 1 day, I believe they are struggling with power shortages due to dark lounges. Breakfast was so so, coffee or tea should be not a challenge to serve first, sometimes took half of meal before they come. Many Tables are not stable and aligned, egg can easily roll over to other side. Atleast 3 tables on my experience. Room is comfortable, nice bed and always fresh linen. Only noisy from AC , maintenance team came twice on my room to fix, though transfer was offered on my last 2 days. Managers should not standing in buffet line, either they should help the line staffs or directing the team, talking business in public is not of our guests concern. Front desk Trainee, has good presence, I thought first he is manager. A lot can be improved and polished, the hotel has a great potential, nice design, great facilities and great staffs. I wish that management should look all themselves and review those small details.

On this special day, I chose to check in at Shanker hotel. The warm service,delicious food and quality environment,everything is so good. The hotel prepares decorations and cake very thoughtfully, surprised us. Due to the late arrival time, the hotel also thoughtfully provided me with dinner order so that could enjoy it when we arrived. Finally the food upexpectedly delicious. I recommend you to choose Shanker hotel. Wherever it’s a vacation or celebration it is best choice.