Hotel berhampiran Masjid Al- Isra di Pulau Batam

Very good location with wet market just next to the hotel and plenty of spa/massage nearby and walking distance to shopping malls (very near BCS mall and just 8-10 min walk to Grand Batam Mall). A2 food court is nearby too. Given its centralized location, grab to various places is fast and cheap. Definitely a plus for its location. Complimentary hotel breakfast is good thou some food is cold, they immediately heat up for you if you asked for it; there is eggs, porridge, lontong and prata station too. For the low price we paid for the room, no complaints. Family suite room is huge! For luxury spa/massage lovers, pls check out Amartha Spa & Massage located at the hotel - be pampered and you will love it! We are very happy with our stay. Will definitely book this hotel again.

Great location. We really loved the character of the hotel. Hotel is full of great art. Just a charming place. Took advantage of the downtown location to walk to dinner, check out a couple of malls and had great time shopping. The rooms were clean, very comfortable, and bed comfort cannot be beat. Service was Top Notch! The staffs were amazing. They went over and beyond to help make our stay enjoyable. A big thank you to Fenti, Sarah and Laura for making our stay a memorable one. Will definitely be back!

Wonderful apartment. Very clean and worth the price. The ambiance of the hotel is simply breathtaking. The elegant décor, tasteful furnishings, and attention to detail create an atmosphere of sophistication and luxury. Everywhere I looked, from the stylish lounge areas to the meticulously landscaped gardens, there was an air of refinement that made me feel pampered and relaxed. The room itself was a haven of comfort and tranquility. Spacious, immaculately clean, and thoughtfully designed, it provided everything I needed for a truly rejuvenating stay. The plush bedding ensured a restful night’s sleep, while the modern amenities, including a state-of-the-art entertainment system and high-speed internet access, catered to my every convenience.

Complimentary shuttle is provided from Nongsa Ferry Terminal to the resort. Resort is quite far from the city. The room and the facilities were quite old and dated. One other downside is that there is no gym at the resort. Service was excellent, the reception sent the maintenance team within 10 minutes to attend to a de-railed sliding door at the balcony, a coffee table believed to be infested by termites, defunct shower head. Breakfast spread was ok. The beach was picturesque, also had the opportunity to explore the seabed during low tide. Overall, we enjoyed our stay there and will definitely return.

The hotel is located at a good location, just walking straight will reach Grand Batam Mall. Nearby across the road there are many eateries and Grand Batam Mall further down there is a good seafood restaurant as well. The air conditioner is not too good as there is water dripping that happened twice during the stay. First time the maintenance came and never did anything. 2 round the ppl cleaned the tubing and cleaned up the water that dripped on the floor. Moreover he was very polite and provided an additional floor map for me. Thanks to the 2nd technician. The reception staff are all nice and polite. Buffet average, we ate one day and another day chose to eat out.

I had a wonderful experience at the Panbil Residence Apartment Batam. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Front desk staff is extremely efficient, pleasant and helpful. So this was a big plus. The room was comfortable and clean. They have free shuttle bus to 3 major malls. Breakfast buffet is pretty good. Thank you! Would definitely send a friend there!

I don’t give 1/5 reviews. I am only triggered when the cleanliness and hygiene is an issue. This hotel gave me a room that I had to walk through a smoke reeked corridor. When I went into the room, I got a room that had so much wordless shakes than nods of approval. 1) Toilet was not clean. There was mold. 2) Room had to be “perfumed” with a packet of something hanging on the air con duct 3) ALL the towels in the room were stained. Asked for a new set and it was STILL stained 😳. 4) No shampoo as a 4 star hotel. 5) Recycled bed room slippers ( of which I am fine ) but it was stained with dubious stuff. 6) Room picture hangs precariously over my head. 7) The extra bed I paid extra for came without a bed frame and was placed on the floor. Housekeeping said it is like that 😵‍💫 Management has to do something. The poor housekeeping got a hard time from me 🙏🏻

Location is a plus point. Near Batam Center ferry terminal n a shopping mall. Staff super friendly, when we reached the hotel, was raining heavily. But our coach can’t enter the carpark. So the hotel staff came out to the road side n shelter us with umbrella n help us with the luggage.

The Doors Should be Sounds Proofs. Residential Units Should Be Using Different Lift. Security Reasons. Improve of Breakfast Varieties. Improve Of the Breakfast Tables Surrounding Hygiene As Many HouseFlies 🪰 While Eating. Very Dirty. Staff's Should Be Directly Cleared Away The Plates & Cutleries After Guests Finish Eating. Not Just Hack Cares from it. As The Hotel Guests Needs To Ownself Clear it for The Staff's. As was told Breakfast ends 10:30am daily but past 2 Days when I reached the food court at 9am. Mostly All food items left only the Base Lines. The Porridge conditions was entirely can't consume it cos it's Was so Starchy... The Cutleries never replenish. Only The Door Man on duty at all times to provides great service of having smiling 😃 😊 face for welcoming.

I stayed with my husband in 3505 for 2 nights. This resort is Perfect for all sorts of travellers, business, solo couples or families! Decent breakfast spread starting as early as 6am so you can have a hearty meal before you go about your day. There’s a games room with pool tables, darts and foosball tables - fun for friends, families and couples. A huge swimming pool for both grown ups and kids, a tranquil spa and a kids room for the little ones. The room, although some have commented that it’s slightly dated, it is very well maintained! Plenty of TV channels, room size was spacious and everything was functioning well. Not to mention it was very clean as well and bright with a lot of natural light. We were upgraded to the suite, with a nice view of the pool. There hotel grounds were always clean. We came across landscaping staff keeping their plants tidy. There wasn’t a single fallen leaf in the pool! Sunbeds were kept dry and clean for guests. All the staff of Holiday Inn Resort Batam have certainly made us smile with their friendly service, namely Dinda, Ocha, Raya and Angga (I hope I spelled their names right.) I didn’t manage to get the names of the staff at the restaurant during breakfast hours but I hope the management will also extend my praises to them after seeing this post. The chefs, the live station cooks and all the service staff greeted us whenever they see us. They promptly cleared plates and offered freshly brewed coffee (the caramel latte was good!). Also kudos to housekeeping for keeping our rooms fresh. Location was slightly outside the city area but we had no problems getting anywhere with Grab. Also - the welcome cookies were yummy! :)