Premier Inn Livingston (Bathgate)

I had a great stay at the Premier Inn in Bathgate. The location is very convenient, being close to the fire station and offering easy access to Bathgate bus station, with a 1-hour ride to Edinburgh. Although we booked a standard double room, we were pleasantly surprised to be given a family room, complete with an extra bed. The staff were friendly, and the room was clean and comfortable, making it a perfect base for our trip. Highly recommend for anyone visiting the area!

The room was nice and clean, but cramped as set up with an additional single bed. HOWEVER, the room was very cold when we arrived as the heating was off. It took over an hour to warm up. The bathroom remained very cold and appeared to have no working heating at all, and the towel rails were not heated either. We had been travelling all day and didn’t want to go through all the hassle of complaining and being moved. Overall, not the most welcoming stay.

We found the Hotel clean and tidy, the staff friendly and helpful. During our stay we purchased breakfast each morning - the food was well presented, looked fresh and was plentiful. The staff in the breakfast area were extremely helpful so this part of our stay is rated as excellent. Unfortunately our stay was let down by other factors. We were generally disappointed with our Premier Plus room. Our visit was for 2 persons for 11 nights - therefore its reasonable to assume we would have two suitcases but, in my opinion, there is very little floor area to store luggage. also practically zero shelves / drawers for emptying basic items from our suitcases. A light on a steel tri-pod with 40cm shade plus a long heavy bench situated along the bottom of the bed walking area seems to be more important than storage facilities. The bathroom, again in my opinion, is very nice but lacks practicality - no handrail to assist in getting in/out of shower cubical or for use whilst having a shower. The small shower door opens outwards allowing water to drain onto the floor when leaving the the shower and the towels stay damp as I think the towel rail is basically useless for 2 small and 2 large towels. The distance between the end of the bed and the large bench seat is approximately 50 cm and whilst walking past the end of bed, especially at night, if your not extremely careful, your toes hit the metal casters which protrude from the metal bed frame - again in my opinion this could possibly be classed as a hazard area. Bruised toes can be quite painful. Other similar hotel chains seem to have the bed supported well within the contours of the unit. Parking for Blue Badge holders is a problem - I think there is only 4 spaces which seems to be a low percentage in relation to the number of guest rooms. I was only able to park using our Badge 3 nights out of our 11 night stay due to spaces being taken up by Non- Blue Badge holders. Although the Hotel has signs requesting guests report the problem to the reception I really think the Hotel management should enforce the rules, rather than requesting the guest to do so. Hoping the comment's are taken as constructive and maybe room features for a longer stay, not just 1 or 2 nights, could be considered. I'm sure in my opinion a rating of 5 stars rating could then be achieved.