Pengguna Tetamu
2 Ogos 2022
We reserved a room that way we in middle of all attractions each side of Mobile. Sadly I was very disappointed. We had a room great ac , and mini fridge. TV remote battery bad. We ended up having to purchase some but upon entering it looked ok. Bed was not bad as it was new. Pillows on other hand ,terrible. We paid for a week. After 4 days returned towels for clean one as no one would come clean or change anything. Luckily I had some towels I brought. They counted each towel rag and dish towel before issuing more. Stating they were tired and come get our own each time...what was worse is we had no hot water and I told them. They're reply was flush toilet and turn sink on it will work. Ok whatever I won't waste my time anymore...4th night I was told DO NOT USE TUB ,very rudely. It leaks down to bottom floors.. I hadn't even used tub as it's very dirty. I will share photos all. The GFI outlets in bathroom are faulty.Fire hazards! No hot water. Also I kept hearing change hit floor while we slept. I got up find lots of pennies in bed frame and under bed. That's showing lack of cleaning. One good thing I have to say ar conditioner actually work great. Now the staff I believe consisted of one man his wife ,daughter and grandkids. The one lady that wasn't part of there family busted her hump. She was responsible for all rooms, laundry and front desk. I hope she realizes life has more to offer. The shower and tub was nasty but I cleaned shower so we could use it. Mold growing on floor around commode as well. Pics shown. The tub was suppose to be jaccuzi however wiring had been removed and it was really nasty. Pics posted to reflect all this. To bad they dont take pride in it. Just here for the dollar to send home. After being told not use tub we checked out next day...if floor leaky and bad I don't wanna be on 2nd floor then. Furthermore paying for a room, shouldn't we be allowed to use facilities. All plugs and wall vents were falling off as well. I'll never be back. If I could give it less than one star I would have. It's very fraudulent on its listing. There is no laundry, no breakfast, no room service.
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