Ulasan The Grand Hotel Spindletop

My husband and I had a great stay. Quite and very safe. The bed was comfortable we slept great. The lady that checked us (Roxy) she was great and very helpful. She went above and beyond to make are stay great. Thank you Roxy. We will definitely go back and stay again.

This is one of those old ladies who used to be quite a charmer back in her prime. Today, the place is wilted and trying to stay fresh, but is losing the appearance battle. As far as service, the front desk is terrific. The price is OUTSTANDING, but don’t expect frills. This hotel was once probably a big center of attention, and even had a nightclub. The room I was given was quite clean, although, again, appeared to have sagged over the years. There are definite flaws (shall door had no knob, washer/dryer weirdly placed in a passage hall, incongruent furniture, drapes that don’t seem custom to the size of the windows). The paint is fresh, but glaring in its attempt to be ‘bright’. Still, it’s clean, bug-free, and everything ‘functioned’ as it was intended. Recommended, but guys might handle it better than ladies.

Over all good place, stayed here before. Online thing is staff can be a little unprofessional

This hotel was once beautiful, however, that was a long time ago. Staff is very friendly and the rooms decent overall, but the entire property needs a complete overhaul.

Did not get chance to even stay o didn’t no deposit required and I drove all the way from Richmond Tx at pm at that. I am a regular customer and did not know rule changed since last two visits. No refund so I just lost my freaking money on a room I never got to see.

I like the location, being close to the freeway and next door to a supermarket. Staff was very courteous and friendly. Didn’t like the condition of the property, the sink had a crack on it, and the fan in the bathroom was loud. Outdated everything at least thirty years old.

Stayed in the suite. Great quality for the price. Room was clean and sheets were clean.

The property is old and rundown. The best thing about it is that it was clean. It had a chemical clean smell not like bleach but more like oven cleaner and comercial stainless cleaner that gave me a headache and Pledge. I placed a white shirt on the wooden counter and it soaked up whatever cleaner was used and left an oily stain in my shirt. The only ice machine was on level 4. The door looked like it had been kicked in and repaired several times and the ceiling was peeling. I never felt unsafe but it was sketchy at times. I was not the worst place I ever stayed but in the top 5. I saw a lady going from car to car in the parking lot on Friday. Not sure if she was scoping them out or if someone was in them and she was looking for something else. When i checked in on Friday i asked about late check out and the guy told me I could check out at noon. Check out is 11AM. On Sunday housekeeping was knocking at 10:58AM and then someone else at 11:16AM asking if i was leaving or staying. She said checkout was at 11 when I explained I was told I had till noon. She said no note was left but she said very harshly that noon was ok. I felt like it was an inconvenience so I left. I don't really know what they were voted Best of the Best 2023 for. The best thing I did was go next door and get info for that hotel for next time.

There is a lot to be wanted here. I should have been harsher but the staff were generally nice. A lot seems to be staffing or management issues as the furniture is new and not cheap either. Sofa bed had food and trash in and under it. Bathroom floor was scuffed in dirt. Shower did not even work as water handle wasn't even attached. If it was only the shower I would say things happen but either staff or policy 100% cause the dirty sofa bed and bathroom floors. It was a very cheap hotel to stay at but has so much potential for how nice the tables, beds, lights, tv, fridge center all were. It really just needs to be cleaned and maintained better.

As before this is a clean older hotel. The wifi in the room was sketchy. Probably due to the rain storm that passed the day before. Thank you for an honest hotel.

Says that the property is seven out of ten, but the property is more like a three out of ten.

My pregnant daughter, husband and 1 year old was traveling home to San Antonio and got tired on the travel so me being the mother I paid for them a room so they could sleep a few hours before getting back on road the rude man at front would not key them check In until 5 am and charged 40)$ early check in fee so we paid over 100$ for a few hours sleep

What a pleasant surprise. This hotel had good beds, well remodeled rooms, and it was squeaky clean! There was zero mold or odors. The sheets and towels were freshly washed. Every other budget hotel needs to take lessons from here. I will stay again. Even if it means driving an additional two hours. Thank you for a correct American hotel!

First thing anyone looking to book a room here is that the photos are unbelievably misleading. They took pics of the only descent area of the hotel which leads you to believe it's comparable to the Cotton Exchange in New Orleans or something similar. Don't let it fool you it's a dump and people are sitting around in the halls as if it were a hostel. Second it states it is pet friendly. The arrogant little guy running the place tried to argue with us that our service dog could not stay. When I tried to explain it was against the law for him to do so, he ignorantly started telling me he knows the rules in his hotel. Well buddy, you should really learn the difference in hotel rules and disability laws😉 You should call your local ADA office and once your done educating yourself on that you should really turn your attention to the roach problem. To be fair the bed was comfortable and the room was big. It was fully furnished and had everything we needed. The only other issue we had is they were excessively knocking on the door to make sure we knew when checkout was. Overall opinion... if your a single guy looking for something and nothing else is available, it's ok for last resort booking. If your a nice couple with children sleep suck it up and drive until you find something else available. Don't bring your children here.